Baby and Child Model Agency Reviews 509

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and ability to create a comfortable and enjoyable atmosphere, especially during photoshoots. Many people highlight the excellent service and smooth user experience, noting how well organized everything is and how helpful the team is. However, some customers were dissatisfied with the company's response time and communication after initial sign-up or payment. They reported not hearing back from the company for extended periods, experiencing difficulties contacting staff via phone or email, and not receiving promised photos or updates.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, particularly praising their professionalism and ability to... See more

User experience

Consumers find the overall user experience to be positive. Many reviewers highlight the easy sign-up process,... See more

Service

Clients share positive opinions on service. Many reviewers praise the professionalism and ease of their... See more

Response time

Customers consistently express frustration with the lack of communication and slow response times. Many... See more

Customer communications

Reviewers mention ambiguous feedback about contact. Many customers report significant difficulties reaching... See more

Based on these reviews

Rated 4 out of 5 stars

Dan (of Dan Everitt Photography) was excellent as a photographer and the session itself was enjoyable with great photographs. However, it was a little difficult to find the studio (I recall it was... See more

Company replied

Rated 4 out of 5 stars

Please pardon me, but i have been through the review and everyone is only talking about the experience with test shoot and how dan is nice, but no one talks about the experience of there child mod... See more

Company replied

Rated 5 out of 5 stars

Dan was very professional, he made me feel at ease as I'd never been to a photo shoot with maddie previously. He wasn't pushy or anything he was amazing! He produced beautiful images of my daughter, h... See more

Company replied

Rated 5 out of 5 stars

Dan was great throughout the whole experience. He was very welcoming and amazing with our boy. He also made us feel comfortable. He was very kind and friendly and you can see that he enjoys his job. T... See more

Company replied


Company details

  1. Modeling Agency
  2. Recruitment Service

Written by the company

We are one of the most trusted and longest serving baby and child modelling agencies in the UK. As a specialist agency in baby and child modelling, we help models find work in advertising, Fashion, Film, TV, Promotional, Photographic modelling work and more. We have been working with models and clients since 2006 as a leading child modelling agency.


Contact info

4.1

Great

TrustScore 4 out of 5

509 reviews

5-star
4-star
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2-star
1-star

Replied to 90% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing Experience and Great Photographer

Upon arrival the photographer (Dan) was very welcoming and put myself, my husband and my sister in law at ease. He explained what was going to happen throughout the shoot and got straight to it. Dan was really good with my son and captured some amazing moments. After the shoot he made a little slideshow and I was grateful for the images he had got. They were fantastic! Would definitely recommend going to Dan, we have booked in another photoshoot with him so I can’t wait to go back!

April 14, 2024
Unprompted review
Rated 5 out of 5 stars

My sons test shoot was brilliant

My sons test shoot was brilliant, Julie made us feel very comfortable and my son was very relaxed during his time here. Julie was great at capturing him at the right moments and kept him entertained with toys and books in between. The prices given at the end were very reasonable if we decide to purchase them wnen available.

April 10, 2024
Unprompted review
Rated 3 out of 5 stars

Did not meet expectations

First of all my negative feedback. Thought the studio would have been much nicer to be honest. Thought we would have had been able to go in when we arrived after a long trip to feed our baby before the photoshoot. I also thought that it was a free photoshoot and I felt a bit mislead with the ‘free photoshoot’ and didn’t expect to have to pay a minimum of £300 for all the photos. I thought we’d be able to get a few favourites much cheaper.
The positives: the photographer was very nice and great with our baby boy. He really got some great shots and it was enjoyable overall.

April 6, 2024
Unprompted review
Baby and Child Model Agency logo

Reply from Baby and Child Model Agency

Hi Monique. We appreciate your feedback and we are sorry to hear that they studio did not meet your expectations.

When you arrive at the studio, the photographer is ready to welcome you to the studio and start your child's test shoot. The studio are not typically aware of your baby feeding times or the journey you've had to the studio, but they will accommodate your needs on arrival as best as they can.

The complimentary test shoot offered is an integral part of your child's modelling journey, primarily designed to evaluate their modelling potential. The test shoot is free, but if you wish to purchase images this is an additional cost of around £30 per image.

There is no requirement to attend a test shoot, purchase any images from the test shoot or to exclusively use professional photos if you do not wish to do so.

Rated 1 out of 5 stars

AVOID!! Do not get sucked in by this company!

Unfortunately I got sucked in by the initial good reviews on here mainly around the test shoot, however after having our money taken and account set up I realised my child is unlikely to receive any work. The positive reviews are for the test shoot of which you are then asked to purchase photos for your child’s portfolio, costing a few hundred pounds!
After consideration of this and not being able to afford the cost of the images and knowing my child’s profile would remain in the B category and most likely unlikely to be booked for jobs I requested a refund within the 30day period as stated in the companies policy. I am still waiting for this refund which I requested in February and responses to my emails.

I appreciate there are probably children who do get booked through this company but it appears that there are hundreds if not thousands of children on their books so being chosen is unlikely.

I would appreciate my £90 to be refunded as requested in my emails!

You have replied to my review yet I am still waiting on a response to my now numerous emails requesting a refund which you are ignore.

AVOID THIS COMPANY AT ALL COSTS. THEY DO NOT CARE ONCE THEY HAVE YOUR MONEY!

February 22, 2024
Unprompted review
Baby and Child Model Agency logo

Reply from Baby and Child Model Agency

Thank you for taking the time to share your feedback about your experience with our agency. We value all feedback as it helps us improve our services.

I'm truly sorry to hear that you feel disappointed with the outcome of your association with us. We strive to provide a transparent and beneficial service for all our clients and their children. Our aim is always to offer genuine opportunities for our models, and we regret to hear that you feel your child's chances of receiving work were limited.

Regarding the test shoot and the subsequent purchase of photos, I want to clarify that while we do offer professional photography services to help build a strong portfolio for our models, participation is entirely optional. We always aim to provide clear information about any associated costs upfront.

I understand your concerns about the number of children on our books and the competition for assignments. We work hard to match our models with suitable opportunities, but we also encourage our models to seek additional representation and opportunities with other agencies to maximize their chances.

If you have any further questions or concerns, please don't hesitate to contact us.

Rated 1 out of 5 stars

Concerns of legitimacy

Unfortunately not a great experience.
I have contacted the company after receiving messages via other parents on social media expressing their experiences and to be told the company is a scam.

I did a bit more research into the company and I cannot find any adverts that have models from Baby Models. All reviews and comments are negative online and I truthfully could not find one good review on the company itself.

I emailed the company on several occasions - when it was regarding me paying them I had a response within the hour each time however when I reached out on other occasions I always had to chase for a response.

I emailed Baby Models yesterday morning with my concerns and asking for evidence of my son being put forward for shoots as well as examples of adverts models of the company had been used in but again no response.

All the positive reviews on here are only with regards to the test shoot which I myself had no problems with - the photographer was amazing, polite and definitely knew his stuff!

I’ll be disputing my payments with my bank for the agency payments as I feel I have paid for a service which has not and will not be fulfilled due to the company not being legit.

Baby Models before you reply with an absurd response please feel free to respond to this evenings email with the information I requested previously or a refund.

March 28, 2024
Unprompted review
Baby and Child Model Agency logo

Reply from Baby and Child Model Agency

We are sorry to hear that you've not had a great experience. Unfortunately the word scam is thrown around a lot in this industry especially if a model is not hired by a client. This is something that happens often and is something no agency is able to control, but that does not mean our agency is a scam.

Your child has been registered for just over 1 month, so we are not exactly sure why your experience has not been great after such a short time. Please could you reach out to us by email so we can discuss this further.

You mention you cannot find any adverts that have models from Baby Models? It is not possible to find an advert and link the model to any one agency. That is something that does not exist in the real world.

The majority of our reviews are positive so we strongly disagree with your comment that all reviews are negative as this clearly isn't the case at all. We have substantially more positive reviews than negative ones.

Any requests for examples of assignments are always sent, so please check your spam.

We look forward to resolving your issues.

Rated 5 out of 5 stars

Baby model shoot

Photographer made us feel so comfortable and gave us so much guidance and information. The photographer gave us a clear outline of the what he wanted to achieve and what clothing was appropriate. The agency also have been really straightforward to join, lots of information on their website and also via email. Easy to book test shoots and upload to portfolio.

March 23, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible company

After signing up and receiving an invitation for a test shoot, I became suspicious about how legitimate this company was. Firstly, the response email was full of typo's and grammatical errors. Secondly, the email suggested I purchase professional images from the test shoot in order to make my baby's portfolio more appealing. Further research found this would cost another 200-400.
I then looked at reviews on trust pilot and found all the 5 star reviews were about the test shoot, and there was no evidence at all of this company finding anyone any work. I therefore decided not to go ahead with the test shoot and sent an e-mail and a what's-app message to cancel my registration (well within the 30 days stated).
Both were ignored. Instead I received an email asking how my test shoot was and asking to do a review. I responded by reminding the company I had asked for a refund, to which I had a reply asking for reasons. I repeated my message, which was ignored. I then sent 4 further emails asking for acknowledgement and refund, which have all been ignored. I have now taken up the issue with my bank.
I would definitely recommend others to avoid this company. If you join Facebook groups for parents of child models, you will find this company on a list of companies to avoid.

March 21, 2024
Unprompted review
Baby and Child Model Agency logo

Reply from Baby and Child Model Agency

Hi Joanna

We've responded to your email and clarified that the test shoot is an optional service. You'll find that the cost of images is significantly lower than what you might expect to pay for professional modeling standard images elsewhere. While the majority of our reviews encompass our comprehensive service, including test shoots, castings, and paid work, not all parents choose to leave reviews after attending a casting or receiving a paid job. It's important to note that our presence on a Facebook list doesn't necessarily indicate that we're an agency to avoid. There will always be parents, like yourself, who opt to leave negative reviews without fully experiencing our service from start to finish. If anyone would like to view examples of work that the agency has facilitated over our 18 years of working with models and clients, please get in touch via email. Our agency boasts the highest success rate of any child modeling agency in the UK.

Rated 5 out of 5 stars

The experience so far has been lovely

The experience so far has been lovely, we had a test photo shoot with a wonderful photographer Trevor from Patricia and Trevor photography in Birmingham. The session itself was really lovely, we got to see our photos straight away and everything was very efficient and Trevor was really friendly and took time to talk us through everything, and our little on enjoyed herself, I haven't begun to work with the agency yet but so far so good and I'm really looking forward to working with them.

March 16, 2024
Unprompted review
Rated 5 out of 5 stars

Baby Photoshoot (4 month old)

We had a great time at our photoshoot, Dan was very friendly and helpful throughout the shoot. Answered all of our questions and made us feel comfortable throughout. Would recommend.

March 9, 2024
Unprompted review
Rated 5 out of 5 stars

Test shoot for my 6 month old

My 6 month old daughter recently had a test shoot with Dan in London; this was her first time in a studio and Dan made the whole experience so enjoyable and fun. Not only is he amazing at getting the perfect shots, he also has incredible knowledge of the baby modelling industry and in particular Baby Models. My daughters portfolio was quickly updated with the professional pictures shortly afterwards. Amazing day, amazing experience and so far an amazing agency.

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Day

I loved Helen. She is really very professional. My daughter felt very comfortable, she really liked the space. Amazing!
I recommend 👏🏾

February 13, 2024
Unprompted review
Rated 4 out of 5 stars

Test shoot went very well lovely…

Test shoot went very well lovely photographer and made my Little boy smile loads only down side was the charge for the photos 300£ which was a bit pricey we couldn’t afford to get any photos but we still got a review

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

Quick and Easy

Was very quick and easy to apply to the agency, and we had our test shoot completed within a week of our application being accepted. Dan who did the test shoot was absolutely brilliant with or 6 months twins, and can't wait for the final photos to come through. He was in contact the day before to check everything was ok. As this is our 1st time within the modelling industry Dan was and very helpful with any information that we might want to know and answer any of our questions.

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

We had a great shoot for my little girl…

We had a great shoot for my little girl with Trevor. He was absolutely amazing with her and really made her feel comfortable to be able to get some incredible photos. Overall fantastic experience and would highly recommend.

February 25, 2024
Unprompted review

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