Back2Credit were amazing 3 years ago when I was under a severe pressure about debt. They supported me all the way dealing with all the creditors. I’ve been on Debt Management Plan since 2022 and... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I came to this wonderful organisation with a heavy heart, due to the fact that I lost one of my jobs, and life was becoming apparently difficult for me. I couldn't pay my bills and I was getting depre... See more
Had my first phone call and was super helpful. The stress that I was feeling has been massively eased with just a simple few steps and a conversation. There was no judgement and the lady I spoke to wa... See more
I stumbled on Back2Credit after searching for weeks and thank goodness I found them. My advisor, Lucy, was kind, patient, took her time to explain and watch generally a really positive influence on wh... See more
Company details
Information provided by various external sources
At back2credit we help our customers in financial difficulty as we provide debt advice, debt management throughout the UK
Contact info
Tricorn House , B16 8TP, Birmingham, United Kingdom
- 01213253800
- help@back2credit.com
- back2credit.com
4.8
Excellent
164 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Made an overwhelming situation much…
Made an overwhelming situation much easier to deal with!
March 1, 2024
Unprompted review
Professional team and amazing service
Amazing service.
They understand and help you with the right plan.
I recently spoke with the team about my situation. They are very supportive.
Especial thanks to Graham, he is very knowledgeable trustworthy, and helpful. He patiently listened and advised me to find the best solution for my situation.
February 29, 2024
Unprompted review
Amazing service.
Amazing service.
Really understand your perspective and help you with the right plan in order to help you getting out of a difficult financial situation.
Highly recommended.
Quick to respond to your queries and really good customer service
February 28, 2024
Unprompted review
I recently spoken to Chadley hood about…
I recently spoken to Chadley hood about my situation and he was so helpful and supportive
And given me great support
Now I’ve got all my debts In 2 one payment plan
Thank you so much for your time to help me resolve this matter .
Highly recommended 🙂
February 28, 2024
Unprompted review
I’m very glad to say thank you to the…
I’m very glad to say thank you to the team who has helped me to get get back to my feet and to the team that has been helping me through the past few months
February 27, 2024
Unprompted review
Relief from stress
Can't begin to express my gratitude to the team, absolutely brilliant, made me feel as if I was very important and they understood my anxieties. Thank you!!
February 26, 2024
Unprompted review
Amazing customer service
Amazing customer service, really helped me when I thought there was no way out. Nikki was fab, she listened to me and really understood the situation I was in.
February 21, 2024
Unprompted review
Fantastic customer experience
It was quick and easy my advisor was brilliant and very understanding Ram was excellent he gave me all options available to me explained them clearly and we went through the options and selected the best option for me thank you for your help Ram
February 22, 2024
Unprompted review
Great experience, and a great help!
Graham was very understanding but more importantly very knowledgeable, his help has lifted a huge weight off my shoulders and I feel I can breathe again.
Can’t thank him enough!
February 9, 2024
Unprompted review
Excellent
What a company and staff. They have been excellent throughout my whole ordeal and have done everything in their power to help me and do anything that I needed help with. I would recommend anyone to use back2credit if they are struggling with debt.
January 18, 2024
Unprompted review
I really did find these guys to always…
I really did find these guys to always be understanding and so helpful. When I was strugling they never made me feel bad for not being able to make a payment and that went a long way. I don’t think I ever spoke to an unhelpful or not a nice person during my whole term and I’m greatful for their help :)
January 15, 2024
Unprompted review
Harassment
I’d appreciate if you could stop harassing me via telephone and email!!!!!
December 28, 2023
Unprompted review
Nisha Bhatia
Chamge my life so much made it so much easier.
Nisha Bhatia what can i say she took over my case when someone left and has been so helpful anytime i need help or advice nothing is too much she is always there to help and go the extra mile so amazing 10/10 has made my life better.
If you get the chance use her.
December 21, 2023
Unprompted review
I was on the phone for the best 2 and a…
I was on the phone for the best 2 and a half hours of my life, I feel loads better about my debts and I feel loads lighter like a weight has been lifted, there affordable, kind and helpful and have eased my mind so much, so thank you back2credit, my advisor Dal was very helpful and supportive
December 6, 2023
Unprompted review
Stress free
I was very impressed with your service very prompt at replying to me and sorting my debts out I'm worry free and feel so much better
October 12, 2023
Unprompted review
Always on top form all team members.
Always on top form all team members.. always ready to help and assist in any means. I much appreciate the help and patience and I suppose money wise u guys and ladies deserve more then 50 50 lol. Lots of love from a loyal customer.
June 16, 2023
Unprompted review
Dept service
They provide the best service and the advisors are very professional
July 3, 2023
Unprompted review
Take the weight of debt off your shoulders
I’ve struggles with debt pretty much since I was 18. If you feel like there’s no way out, these guys can definitely help you make manageable payments and take away the stress of managing debt.
And no…I haven’t been paid to say this haha! I’m just very satisfied with the service these guys offer. If ever I have any issues I drop them an email and they always put my mind at rest.
June 22, 2023
Unprompted review
Absolutely amazing
I got in touch with back2credit via email as my phone is not working properly and they have been absolutely great with me, I felt ashamed that I got in debt in the first place and then had to ask for help. I did the right thing and back2credit is definitely the place to go to help with your debt.
I got such a lovely person helping me with my debts.
Dalbir soor is amazing she has been really great and understanding. I feel abit more at ease now that I finally got the help that I need.
June 1, 2023
Unprompted review
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