Item arrived safely. Noticed two things 1) European style power cord supplied, should have been a UK style power cord (for Ireland) 2) The keyboard on the laptop has a US English layout rather than... See more
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Review summary
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The phone was as described and condition was as expected and as ordered. The packaging was poor, and as the phone was a Christmas gift I had to obtain additional packaging to make more presentable. A... See more
I bought a Thermomix TM6 and I’m very happy with it. The product works perfectly and looks almost like new. The only minor sign of use is some circular marks on the bottom of the mixing bowl, likely f... See more
PURCHASED DELL OPTIPLEX 3040SFF JUST VERY RECENTLY.... ORDERED IN IRELAND AND ARRIVED WITHIN 3 DAYS... INCREDIBLE!!....SO MUST HAVE PHYSICAL SUPPORT IN IRELAND....WELL, APPARENTLY IN DUBLIN WE HAVE..... See more
Company details
- Cell Phone Recycling and Unlocking Service
- Computer and Accessories Store
- Electronics Store
- Online Marketplace
Written by the company
Back Market is the online refurbished marketplace that gives customers access to 1000's of the best, quality assured, smartphones, laptops, tablets, game consoles, gadgets, smart tech, appliances, and a whole lot more at massively reduced prices. All products are verified refurbished to our strictest quality standards, come with free delivery, 30-day returns, dedicated customer service and 12 months minimum warranty, ensuring you get a product that works like new but costs up to 70% less than buying new. More than this, buying refurbished creates significantly less carbon and e-waste, so it's not just money that you are saving by shopping at Back Market. We're dedicated to making shopping for the best in renewed tech, easier, cheaper, quicker, and more eco-friendly. http://backmarket.ie/ https://www.backmarket.ie/reviews
Contact info
4.3
Excellent
628 reviews
Asks customers to review
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i have been with back market for a…
i have been with back market for a while and i have no complaints. I ws always reated well. Thank you
October 23, 2025
Phones are a scam
Phones are a scam. They are not repaired properly, cheap shit teemu parts used, lying to customers. AVOID AT ALL COST
December 10, 2025
Unprompted review
I am very satisfied with my item
I am very satisfied with my item, the look like I just got them new and were delivered very fast
December 1, 2025
PURCHASED DELL OPTIPLEX 3040SFF JUST…
PURCHASED DELL OPTIPLEX 3040SFF JUST VERY RECENTLY.... ORDERED IN IRELAND AND ARRIVED WITHIN 3 DAYS... INCREDIBLE!!....SO MUST HAVE PHYSICAL SUPPORT IN IRELAND....WELL, APPARENTLY IN DUBLIN WE HAVE.... PACKAGING BRILLIANT...YOKE WRAPPED REALLY WELL WITH PLENTY OF BUBBLE WRAP AND SOLID CARDBOARD BOX.... WHEN THEY SAY GREAT CONDITION IT MEANS BEAUTIFUL AND CLEAN....
December 6, 2025
Unprompted review
I get damaged Samsung Galaxy S23 Ultra
I get damaged Samsung Galaxy S23 Ultra, I send it back by DHL, agency has phone at 21st Nov, we agree I want a new phone. Seller send a phone and from that time no clue where it is. Now is 03rd December and still waiting. I regret did not agree for a refund.
December 3, 2025
Unprompted review
Excellent quality and fast delivery
Great experience with Back Market - the device arrived in excellent condition, and performs even better than expected.
Definitely recommending them.
December 1, 2025
Quality Product & Fast Shipping
Quality Product & Fast Shipping
First time to order here and will definitely do so again, the phone was as new and arrived within 2 days.
I will shop here again
December 1, 2025
Would recommend back market.ie, good phone and great service
I bought my refurbished Samsung Galaxy a56 from backmarket.ie because the price was good and ordering online easy. I received the phone two days after ordering. I am very pleased with the phone and happy the service provided was excellent.
Penelope Shand, Dublin, Ireland
November 17, 2025
Disappointed
I ordered a refurbished iPhone 13 mini from Back Market on October 30th. By November 23rd, the Apple Pay function had stopped working, and the phone began overheating. Overall, the performance was far below expectations.
To Back Market’s credit, their communication was quick and consistent. The service agent informed me they could not provide a temporary replacement, while I returned the device because the “reseller” doesn’t offer this option.
So - through no fault of my own, I’m now left without a phone while returning the device. This is a considerable inconvenience, for obvious reasons.
My contract is with Back Market, not the reseller, so I don’t understand why responsibility is being deferred by Back Market.
I now face an indefinite wait to learn whether I’ll receive a refund. This lack of clarity and support is disappointing.
A more customer-focused solution, such as a loan device, would make a big difference.
To be honest, if using Back Market means risking being left without a phone for an unknown period, why should anyone choose this option? Buying a new phone may not be best for the environment, but it is far more convenient and reliable.
November 25, 2025
Unprompted review
The phone is great
The phone is great - it’s a proper old Nokia, the sort you don’t have to panic if you drop it. I love the old school predictive text as well - a real throwback. The price was very reasonable and no issues with ordering or delivery
November 17, 2025
Always a great experience
I have bought multiple devices from Back Market. I cannot fault their service and products. Always a pleasure to deal with. Highly recommended.
November 10, 2025
I bought 2 phones and two laptops over…
I bought 2 phones and two laptops over time, and each tome os was a good decision. Excellent service including post sale, quick and safely packed goods. Very responsive staff.
December 12, 2024
It came quickly and it was in perfect…
It came quickly and it was in perfect condition
November 17, 2025
great iPhone perfect like new
great iPhone perfect like new. back market is a great company if I am looking for a second hand phone. this company is on my list .
November 17, 2025
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