The British Association of Dental Nurses (BADN) Reviews 154

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The BADN are constantly striving to support Dental Nurses in the UK. The journals and coffee catch up sessions are great. Interesting subjects and provide CPD. I have been a member for severa... See more

Company replied

Rated 4 out of 5 stars

Very quick response. Fairly straight forward. More than happy that BADN help support dental nurses. My only dislike is, I prefer hard copies of journals which understandably have an extra charge whi... See more

Company replied

Rated 5 out of 5 stars

Great association that supports and assists dental nurses all over the UK. They provide an online Coffee meeting with various guest speakers which has been so helpful and informative. Topi... See more

Company replied

Rated 5 out of 5 stars

I can't rate them highly enough. I've been a member for 20 years and the BADN have always been very helpful whenever I have had a query about my situation at work. The CPD on offer as part of membe... See more

Company replied

Company details

  1. Association or Organization

Written by the company

Established in 1940, the British Association of Dental Nurses - the UK's professional association for dental nurses, proudly represents thousands of dental nurses nationwide and supports dental nurses through their professional and personal life journey. Our association mission core is to support dental nurses and we work hard to ensure dental nurses have everything they need, providing many membership benefits to help them excel and advance in their professional careers. Our mission: To empower dental nurses to advocate and advance the role of dental nursing through a platform of lifelong learning in order to enable a level of competently applied knowledge, skills, attitudes and behaviours related to the progression from novice to expert practice, that underpin the evolving demands of current and future oral healthcare for the UK population.


Contact info

4.8

Excellent

TrustScore 5 out of 5

154 reviews

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Rated 5 out of 5 stars

Great experience and easy to use…

Great experience and easy to use website to order items and subscribe to BADN.

April 26, 2024
The British Association of Dental Nurses (BADN) logo

Reply from The British Association of Dental Nurses (BADN)

Hi Brigid,

Thank you so much for your feedback! We're thrilled to hear that you had a great experience and found our website easy to use for ordering items and subscribing to BADN. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. If you have any further comments or need assistance, please don't hesitate to reach out.

BADN Team

Rated 4 out of 5 stars

It was okay and good

It was okay and good

April 26, 2024
The British Association of Dental Nurses (BADN) logo

Reply from The British Association of Dental Nurses (BADN)

Dear Delphin,
Thank you for your feedback! We're glad to hear that you found our service satisfactory. If there's anything specific we can do to improve your experience, please let us know. We appreciate your input and hope to serve you even better in the future.

BADN Team

Rated 4 out of 5 stars

All as expected

All as expected

April 26, 2024
The British Association of Dental Nurses (BADN) logo

Reply from The British Association of Dental Nurses (BADN)

Dear Sharon,

Thank you for the brief feedback, which is very important to us!

The BADN Team

Rated 5 out of 5 stars

From the helpful reminders to the easy…

From the helpful reminders to the easy process of renewing.

February 29, 2024
The British Association of Dental Nurses (BADN) logo

Reply from The British Association of Dental Nurses (BADN)

Hi Lynsey,

Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you found our reminders helpful and the renewal process straightforward. Should you require any further assistance or have any queries in the future, please do not hesitate to reach out to us. Your satisfaction is of utmost importance to us, and we remain committed to providing excellent service.

The BADN Team

Rated 5 out of 5 stars

Fantastic support and informative help.

Fantastic support

February 26, 2024
The British Association of Dental Nurses (BADN) logo

Reply from The British Association of Dental Nurses (BADN)

Hi Jane,

We greatly appreciate your feedback and are thrilled to have been able to provide you with fantastic support and informative help. Our team is dedicated to ensuring that every customer has a positive experience, and it means a lot to us to hear that we've succeeded in achieving that goal with you. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to let us know. We're always here to help, and we look forward to serving you again in the future.

The BADN Team

Rated 5 out of 5 stars

It was easy

It was easy, makes you feel good that you’re covered

January 3, 2024
The British Association of Dental Nurses (BADN) logo

Reply from The British Association of Dental Nurses (BADN)

Hi Uniece,

Thank you for your review, we are honoured to have you with us.

The BADN team

Rated 3 out of 5 stars

no magazines

would like to receive magazines but badn do not send them out anymore so really upset about this

January 3, 2024
The British Association of Dental Nurses (BADN) logo

Reply from The British Association of Dental Nurses (BADN)

Hi Sarah,

Unfortunately we no longer send out free hard copies due to printing and distribution costs. However, if you would like a hard copy of the journals, these can be purchased from our BADN shop for £15 per year ( that's 4 journals at £3.75 each). We would remind that a free digital copy is available for our members, and it can be downloaded from the members' area free of charge!

The BADN Team

Rated 5 out of 5 stars
The British Association of Dental Nurses (BADN) logo

Reply from The British Association of Dental Nurses (BADN)

Dear Carolyn,

We have passed on the message to Val, our Membership Administrator! And here is the response from Val:

"Hi Carolyn,
Thank you for your kind review, always here to help and advise if I can."

Kindest regards

BADN Team

Rated 5 out of 5 stars
The British Association of Dental Nurses (BADN) logo

Reply from The British Association of Dental Nurses (BADN)

Hi Jackie,

We appreciate your valuable opinion and we are glad that the renewal of your membership was problem-free. We are happy to see that our continuous commitment to our members has proved to be effective.

All the best,
BADN Team

Rated 2 out of 5 stars

Renewal and paying membership fee.

I could not renew my associate membership on your website or using the app. Email, website and app informed me my membership was due but every time I clicked renew, I was informed my membership was not due. The dates membership was due, changed many time, eventually I had to rejoin. Not user friendly and annoying.

October 1, 2023
The British Association of Dental Nurses (BADN) logo

Reply from The British Association of Dental Nurses (BADN)

Hi Debra,

We're sorry to hear about your bad experience with the renewal process. This was likely due to the fact that the account you were trying to renew was the Overseas Associate Membership, which we no longer use. Instead, you have an active and valid Associate Membership account that is valid until next year (renewed, not rejoined). However, we would like to clarify this matter. We tried to contact you earlier today, but the mobile number you provided was not recognised. If you would like to discuss tha with us, please update your mobile number or call us at 01253 338366 or email us at enquiries@badn.org.uk.

All the best,
BADN Team

Rated 4 out of 5 stars

Useful information and guidance.

Useful information and guidance.
Quick indemnity cover.

September 30, 2023
The British Association of Dental Nurses (BADN) logo

Reply from The British Association of Dental Nurses (BADN)

Dear Lisa,

We genuinely appreciate your valuable review of quick indemnity cover. We're super happy to have you with us!

Kind Regards,
The BADN Team

Rated 5 out of 5 stars

There is always someone who is willing…

There is always someone who is willing to help when you call .

August 29, 2023
The British Association of Dental Nurses (BADN) logo

Reply from The British Association of Dental Nurses (BADN)

Dear Rekha,

Thank you for your glowing review! We're thrilled to hear that our assistance has consistently met your expectations.

All the best,
The BADN Team

Rated 5 out of 5 stars

The team are absolutely invaluable when…

The team are absolutely invaluable when one needs advice or guidance. It's very reassuring to know that the BADN is continually lobbying for Dental Nurses

August 29, 2023
The British Association of Dental Nurses (BADN) logo

Reply from The British Association of Dental Nurses (BADN)

Dear Karen,

Your feedback means a lot to us, and we're truly grateful. It's fantastic to know that our team is always there to offer quick and efficient support whenever it's needed.

Warmest regards,
The BADN Team

Rated 2 out of 5 stars

Poorly navigable app

Poorly navigable app, needs improvement

August 29, 2023
The British Association of Dental Nurses (BADN) logo

Reply from The British Association of Dental Nurses (BADN)

Hi Wendy,

We're sorry for any difficulties you've encountered while using our app. We value your feedback to improve navigation. Please share your concerns and suggestions to our email at enquiries@badn.org.uk. We look forward to receiving your feedback and working together to create a more seamless user experience.

Kind Regards,
BADN Team

Rated 5 out of 5 stars
The British Association of Dental Nurses (BADN) logo

Reply from The British Association of Dental Nurses (BADN)

Hi Romina,

Thank you for your feedback. We are thrilled to learn that we were able to support you when needed. We are here for our members.

All the best,
The BADN team

Rated 5 out of 5 stars

I'm very appreciate to join with BADN

I enjoy Magazines, which is very knowledgeable & gain cpd hrs.

July 22, 2023
Unprompted review
The British Association of Dental Nurses (BADN) logo

Reply from The British Association of Dental Nurses (BADN)

Dear Fazilatun Nessa,

Thank you for your feedback and we're very happy to hear that you value our membership and the benefits it has to offer. After all, that's what we're here for - to guide and support you throughout your dental nursing journey.

All the best,
The BADN Team

Rated 5 out of 5 stars

A very simple procedure that allowed you to move on to renewing your Professional Indemnity.

The process was easy to understand and easy to follow.

July 17, 2023
Unprompted review
The British Association of Dental Nurses (BADN) logo

Reply from The British Association of Dental Nurses (BADN)

Hi Joan,

Thank you for your feedback. We're glad our membership joining/renewal went quickly and smoothly for you.

We love to see our members have a hassle-free experience with us as their professional association.

Here's to another year with the BADN!

All the best,
The BADN Team

Rated 5 out of 5 stars

When i was having problems with…

When i was having problems with renewing, they were very helpful and quick to respond and resolve my problem, also they kept we well informed. There service is excellant.

June 27, 2023
The British Association of Dental Nurses (BADN) logo

Reply from The British Association of Dental Nurses (BADN)

Dear Teresa,

Thank you very much for this great feedback. We're happy to hear our team was on hand to quickly resolve your queries.

All the best,
The BADN Team

Rated 5 out of 5 stars

Excellent

I have just joined this association very quick responses, very organised. Great price.

May 25, 2023
The British Association of Dental Nurses (BADN) logo

Reply from The British Association of Dental Nurses (BADN)

Hi there,

Thank you for choosing BADN as your professional association for dental nurses. We're super happy to have you with us and we hope to bring you more joy and benefits tailed specifically to you, dental nurses!

If you ever need us, we're simply a phone call or an email away.

All the best,
The BADN Team

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