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Rated 5 out of 5 stars

We brought our 11 month old son with us on a trip to London. This was the first time we had left him with a babysitter, so naturally we were a bit anxious to do so. The Hotel Nanny (and Ekram) went... See more

Company replied

Rated 5 out of 5 stars

During our stay, we required a babysitter for an evening at our hotel, having come from the U.S. The entire experience, beginning with the booking, was seamless and reassuring. Ana was assigned to loo... See more

Company replied

Rated 5 out of 5 stars

Our nanny, Sonia, was lovely. Our son was pretty anxious about being left with someone he didn't know in an unfamiliar city (we were visiting London from NYC) but she put him at ease immediately and h... See more

Company replied

Rated 5 out of 5 stars

Wonderful experience, leaving our children (age range: 2 - 7 yrs) in the capable hands of the Hotel Nanny team. We felt a slight hesitation (perhaps even guilt) to go out with the two of us and leave... See more

Company replied

Company details

  1. Child Care Agency

Written by the company

Since 2011 - We are Hotel Nanny - we provide 5* childcare to hotels and luxury residences in London and NYC. We provide hotel nanny or babysitting services for children of all ages. Our super nannies are available for daytime bookings or evening babysitting. Our Team consists of French speaking nannies, Spanish speaking nannies, Arabic speaking nannies and much more. Each of our staff come with a wealth of experience, glowing references and all the certification. Most of our team have worked with us for over a decade. Book with us to have the very best nanny for your children while you visit London or NYC!


Contact info

4.9

Excellent

TrustScore 5 out of 5

66 reviews

5-star
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Rated 5 out of 5 stars

We brought our 11 month old son with us to London

We brought our 11 month old son with us on a trip to London. This was the first time we had left him with a babysitter, so naturally we were a bit anxious to do so. The Hotel Nanny (and Ekram) went above and beyond to help us feel comfortable ahead of our booking. Ekram was incredibly kind and caring to our son and provided many updates throughout the evening. She was a wonderful nanny.

If you're traveling to London and need a nanny, book with The Hotel Nanny! They are professional, empathetic and care deeply for the children they watch after.

February 14, 2026
Unprompted review
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Reply from Hotel Nanny

Dear Alex and family - thank you so much for your kind review! We understand that you must have felt nervous leaving your son for the first time - so I am glad we could put you completely at ease. We heard from our nanny that everything went very well indeed. Come back to London soon!

Rated 5 out of 5 stars

During our stay

During our stay, we required a babysitter for an evening at our hotel, having come from the U.S. The entire experience, beginning with the booking, was seamless and reassuring. Ana was assigned to look after our toddler, and she was fantastic. Right from our first encounter, I felt confident that my daughter would be in good hands, safe, entertained, and well-cared for. We'll definitely choose this service again during future travels!

January 4, 2026
Unprompted review
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Reply from Hotel Nanny

Dear Christine, thank you so much for taking the time to write some kind words about Ana and your experience with us. We would be delighted to assist you the next time you visit London! We hope you had a safe journey home.

Rated 5 out of 5 stars

Calm

Calm, professional? Helpful and on time. I would definitely use the service again

August 10, 2025
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Reply from Hotel Nanny

Hello - thanks so much for taking the time to write a review - we really appreciate it! We really like the description of our nanny Andreia - she is indeed calm and so softly spoken such a great influence around children. Let us know when you return to London we would be delighted to help you with childcare once again!

Rated 5 out of 5 stars

Helpful

We hired Ekram to look after our child at our hotel during our trip to London, and we couldn’t have been more pleased. She was incredibly attentive and caring, and we felt completely at ease leaving our child in her care. Our little one quickly warmed up to her, which gave us great peace of mind. Thank you, Ekram, for your professionalism and kindness!

May 19, 2025
Unprompted review
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Reply from Hotel Nanny

Dear Miss Wang, thank you so much for taking the time to write us a review and we have passed on your kind remarks to our nanny Ekram who had a wonderful time working with you. We were very happy to provide our nanny service at your airbnb and we would de delighted to assist you in the future when you return to London. Thanks and have a safe trip home!

Rated 5 out of 5 stars

Great Nanny! One Less Thing to Organise When in London

I used Hotel Nanny when visiting London for a last-minute business meeting, and I received profiles of fantastic nannies to choose from. Our chosen nanny was fabulous; my 4-year-old daughter still asks about her! I have already booked again for next month, and they have made sure the same nanny is available. Highly recommend.

April 1, 2025
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Reply from Hotel Nanny

Hi N! Thanks so much for your kind review we are so happy your daughter had a good time. We are already looking forward to your return next month so you can use our hotel babysitting service again. Take Care!

Rated 5 out of 5 stars

Trusted Immediately, Wonderful Experience

My family traveled from the U.S. and needed a sitter in our hotel one evening. Everything starting from the booking process was comforting and easy. Ana was our sitter and incredible with our toddler. Immediately after meeting her I trusted her and knew my daughter would be safe, have fun, and be well cared for. Will use this service again when we travel!

October 18, 2024
Unprompted review
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Reply from Hotel Nanny

Dear Heather thank you so much for your kind review. We hope you enjoyed your stay at The Hilton and we are happy you could use our evening babysitting service. Ana was very pleased to meet you and is looking forward to your return to London.

Rated 5 out of 5 stars

The service and our nanny

The service and our nanny, Ana were wonderful. We had a last minute change of caregiver, but Lucia had three capable alternatives for us to choose from. Ana was prompt, communicative and most of all great with our three children. We would highly recommend Hotel Nanny.

September 24, 2024
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Reply from Hotel Nanny

Dear Fiona, Thank you so much for your kind words about our service and our lovely nanny Ana. We were sorry for the last minute change of nanny but we are so pleased that you were happy with Ana and could enjoy the wedding at Kimpton Fitzroy. We would be delighted to offer childcare on your next visit to London. Take care!

Rated 5 out of 5 stars

As an anxious parent if 4 month old I…

As an anxious parent if 4 month old I felt the entire experience from booking was seamless. We had EMEL look after my son. She let us have a night kid free and we felt very relaxed with her. From the moment she came to the hotel she greeted my son and let us get ready for out night out. She sent me reassuring texts whilst we were out that everything was fine. She fed and bathed my son and when we made it back to the hotel he was fast asleep. He was very happy and settled with her. I would definitely book her again as she was so friendly and very experienced.

What I loved about this derive was that they answered every question I had pre booking.

Highly recommend and I will definitely be using again in near future!

July 6, 2024
Unprompted review
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Reply from Hotel Nanny

Dear Renu, thanks so much for taking the time to write this review we really appreciate it. We are so happy to hear how well Emel bonded with your son - she told us some great feedback too. We are always here to answer any questions you have - and we look forward to your return to London so you can make use of our hotel babysitting service!

Rated 5 out of 5 stars

Great experience with Ekram!

I had a great experience with Hotel Nanny. I was visiting from the US and needed someone to watch my 9 month old son for 2 evenings. I was sent the CVs for 4 nannies who were available for both of my dates and I chose Ekram. She was lovely. She arrived right on time and ready to play. My son was comfortable with her immediately. I had emailed her his bottle and bedtime routine and she had reviewed it ahead of time and got him to take his bottle and go to bed both evenings without issue. I felt very comfortable knowing that my son was in good hands while I was away from him. I will definitely use Hotel Nanny again in the future if/when I am back in London.

July 6, 2024
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Reply from Hotel Nanny

Hi Meredith! thanks so much for taking the time to write such a detailed review - it is very much appreciated! We are so happy that you were satisfied with our hotel nanny service and with Ekram as your babysitter. We hope you can make it back to London again so you can enjoy another couple of evenings out! Safe journey home =)

Rated 5 out of 5 stars

Valia was amazing!

Valia was amazing with our 1 year old daughter. She helped with us for a month and put lots of love and care into her time with her.

July 9, 2024
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Reply from Hotel Nanny

Dear Elizabeth, thank you for these very kind words regarding Valia - she thoroughly enjoyed the month with you! We are so glad you could use our hotel nanny service during your trip to London and we look forward to your return. Speak soon!

Rated 5 out of 5 stars

Hotelnanny Ekram

We had the pleasure of having Ekram watch over our children while in London. She was very friendly and the kids warmed up to her very quickly. She was very good at keeping us updated via text about how the kids were while we were away. I would recommend Hotelnanny for any family who needs a nanny while in London.

April 19, 2024
Unprompted review
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Reply from Hotel Nanny

Dear Ryan, We are so pleased you could use our babysitting service at Hotel Cafe Royal and that all went well. Ekram tells us you had a lovely evening out and we hope you come back soon!

Rated 5 out of 5 stars

💯 recommend

Professional, easy to work with, and great at giving options at the last minute. Ekhram was a lovely nanny for our 8 yr old son. Usually a very shy kid, He warmed up to her immediately. She helped us two nights in a row, had excellent communication, arrived early and on time, and was flexible with our schedule. Will definitely use this service again. 💯 recommend!

April 11, 2024
Unprompted review
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Reply from Hotel Nanny

Hi K, Thanks so much for this wonderful review of our service last week! We hope you enjoyed your stay at St James Club and we look forward to your return to London so we can take care of your son once again!

Rated 5 out of 5 stars

Amazing experience

Amazing experience! I contacted this agency very last minute for a nanny and Anita was incredible. So tentative to our children, we felt safe with her and the kids had a great time. My daughter even asked for more time with her!

April 16, 2024
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Reply from Hotel Nanny

Hi M thanks so much! We are so happy we could help last minute for your stay in London. We hope you enjoyed the Pan Pacific and so happy to hear your daughter wanted more time with Anita - thats what we love to hear!

Rated 5 out of 5 stars

Great sitter for Lodon hotel stay

Our sitter Rebecca watched over our 4 months old baby at hotel Nobu in Shoreditch from 8pm to 1pm, she was very friendly and seemed very at ease and experienced. Great and reliable service, will definitely use again when in London

April 9, 2024
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Reply from Hotel Nanny

Hi Lisa, thanks a lot for your kind review of Rebecca she had a wonderful time looking after your little one. Speak again soon!

Rated 5 out of 5 stars

Awesome experience the whole way

Awesome experience the whole way! Thank you!!!

March 15, 2024
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Reply from Hotel Nanny

Dear Mrs Phillips - thank you so much for your kind review. Andreia your nanny tells me they had a tea party and there was a magic show! Come back to London soon!

Rated 5 out of 5 stars

Very happy with Hotel Nanny

Very happy with Hotel Nanny!
I requested the service quite spontaneously and we got the wonderful Ekram taking care of our 9 months old baby. Ekram is very professional, experienced and reliable professional- we definitely felt relaxed leaving our son to her.
Hotel Nanny provided us with 3 options we got to choose from, including full CV and qualification details. Everything was very transparent, including the pricing (there were no hidden cost for transportation or so)

Would definitely contact the agency when I’m back in London.

February 21, 2024
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Reply from Hotel Nanny

Dear Ms K, We were delighted to be able to help you at short notice! Thanks for booking with us and we look forward to your return to London we hope you had a wonderful stay at The Athenaeum Hotel.

Rated 5 out of 5 stars

Out of town visitors lucked out with the BEST babysitter

We were visiting from the US and between two families, the parents needed a night out. Becky did a fantastic job managing 4 kids with all different needs/energies. The kids had a blast with her, and I would definitely recommend her to others.

December 27, 2023
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Reply from Hotel Nanny

Hi Sonia, thanks so much for taking the time to write this! Rebecca had the best time with your family and showed me the photos you took together. Safe journey back to the US and we are here when you return!

Rated 5 out of 5 stars

Highly recommended Babysitter company.

Highly recommended Babysitter company.
All the nannies are professional and attentive.

January 3, 2024
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Reply from Hotel Nanny

Dear Concierge, Thank you so much for taking the time to write this review and we have thoroughly enjoyed the last 5 years with you and here is to many more!

Rated 5 out of 5 stars

Denisa was excellent

Denisa was excellent. Thank you to Hotel Nanny for the excellent service and for having such amazing nannies. They take all the strain and worry away. I highly recommend.

December 29, 2023
Unprompted review
Hotel Nanny logo

Reply from Hotel Nanny

Thank you so much for taking the time to write this review we really appreciate it. We are so happy to work with your hotel over the last year and offer our service to your many satisfied guests. Heres to another great year !

Rated 5 out of 5 stars

Fantastic service

We contacted Hotel Nanny very last minute and they responded quickly to our request. Our nanny was very friendly and our kids loved her. Would highly recommend this service!

December 29, 2023
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Reply from Hotel Nanny

Dear Anne, Thanks so much for your kind review! We are very happy we could help you so late in the day and that you could enjoy a well deserved evening out in London!

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