Bagista Reviews 1,534

Quick delivery and quality described just as it was stated online. Happy with my purchase and service.

Excellent service, fast delivery, beautiful product.

I had an amazing experience purchasing my vintage Chanel bag! The customer service was absolutely outstanding — incredibly helpful, friendly, and knowledgeable. Special thanks to Mindy, who went above and beyond to make sure everything was perfect. She answered all my questions with patience and made the whole process smooth and enjoyable. I truly felt taken care of and appreciated as a customer. Highly recommend this place if you’re looking for luxury vintage items with top-tier service!

I had a great experience with Bagista – they truly know their handbags! I had a few questions, and Mindy was incredibly helpful and kind throughout the whole process. She gave me honest advice and explained the pros and cons of each bag style in a way that really helped me make the right decision. You can tell they genuinely care about their customers and want you to find the perfect piece. Highly recommend!

Very professional service from Bagista! I personally dropped my items and they were super welcoming! The service was smooth and the quotation was the highest I had. Will definitely use them again! Thank you

I had an excellent experience with Bagista. The level of service was outstanding, particularly from Sales Assistant Dominykas, who was exceptionally helpful and professional. Bagista offers a great selection of luxury items, and I recently purchased a Chanel Classic flap. The product quality was exactly as described on their website, which gave me full confidence in my purchase. I highly recommend Bagista for both their service and authenticity.

Have bought and sold with the team at Bagista. Always a pleasure to deal with. Would not go elsewhere!

Spent years looking for the perfect classic flap and found it here at Bagista, Mindy was really knowledgeable about the bag and answered all my questions without needing to look up the details I.e that it was from 1991. Received such a great service and a really beautiful bag. Very happy 😊

Excellent service, initially approached via the website and received a prompt response. When I visited the store everyone was welcoming and professional. Highly recommended for selling and purchasing.

Amazing service. Super fast delivery. Gorgeous genuine product.

Ordering on line was easy… delivery a little slow but the worst part was putting the item description and cost visible on the delivery box! Big chance it could have gone missing!!!!!

A fantastic platform to Rehome my lovely pieces! The staff were so nice and friendly, esp. Miss Mindy and Miss Emma, thank you so much for the kind and prompt response. Thank you!

Absolutely amazing! I couldn't be more satisfied with my Chanel! Communication was absolutely stunning and whole process went extremely well. For sure I'll be back for more :)

First time purchase and online! Prompt response via WhatsApp to confirm availability. Timely secure arrival via post in great condition as advertised.

I went in-store to buy my Dior saddle bag and the team were so accommodating and welcoming! They made me feel comfortable and I am very happy with my purchase. Definitely recommend.

Great! Mindy is so professional and considerate! Not only did she efficiently help me deal with my unused bags, but she also provided me with outfit suggestions based on my style. This kind of service that truly meets customers' needs is really heartwarming! I'm really appreciate for Mindy's professional ability and dedication!

I sold my bag here few times, Mindy is always helpful with quoting the price and responds quick with my enquiry. She is responsible with any question I asked.
Bagista is by far the highest quote in london I come across, I trust their service and payment too, the whole selling process takes around 3 working days until I receive the payment.

Great customer service and one of the few luxury resell shops which I would trust to sell or buy with!

Choosing to sell to Bagista was a smooth process. Terms and Conditions were clear and Buy out option was more than satisfactory!
The Boutique is cosy and welcoming, with a good range of stock and the Bagista team were polite and not pushy, but very professional.
Communication was clear and the entire process from first point of contact to receiving funds was 4 business days.
Based on my personal experience I highly recommend Bagista and I'll definitely use their services again.

Great experience selling with Bagista! They were really prompt and communicative in ensuring that the whole process was smooth. Big shoutout to Ria who assisted me with this. Kudos and thank you to the entire team!