1. Context • Been to x6 different stores to enquire selling my Mini Lady Dior • Bagista was my final stop recommended by a previous shop 2. First Impression • Attended to ASAP • Hand... See more
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About Bagista
Written by the company
Bagista is your online shopping destination for luxury handbags and accessories.
Bagista aim to provide a platform where fashion conscious individuals can build a community and trusted marketplace to re-cycle their luxury accessories. We offer a carefully curated range of brands and designers, with a focus on Chanel, Hermès and Louis Vuitton.
Bagista strive to offer a selection of both pre-loved and brand new bags, providing our community of bag-lovers with an eclectic mix of one-off pieces to choose from, no matter your preference.
Established in 2014, Bagista has forged a strong reputation for providing exceptional customer service alongside a seamless online service helping clients to buy, sell or swap their unwanted new or pre-loved designer accessories.
Contact info
Unit 15 Trade City Business Park, UB8 2DB, London, United Kingdom
- 02039409822
- info@bagista.co.uk
- bagista.co.uk
Asks customers to review
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Replied to 50% of negative reviews
Typically replies within 24 hours
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Greet experience
Bagista are fantastic! Greet expertise. Have sold and bought with them. Great customer service and communication!

Reply from Bagista
Emma at Bagista was very helpful and it…
Emma at Bagista was very helpful and it was overall good experience seeking my item.
I will definitely recommend to my friends.
Thx for your great service!Very happy…
Thx for your great service!Very happy with you
Consistently great
I have bought and sold many times with Bagista and the experience has always been professional, smooth, easy and efficient. Dom responds quickly, he’s knowledgeable and helpful.
My shopping experience with Bagista
My shopping experience with Bagista was 5 star. This is my second purchase from their website. I found them to be extremely helpful . They assisted me by posted images of the handbag on WhatsApp so I could see it being worn. I feel very confident purchasing from their website as they do offer a refund policy if not totally satisfied. I would recommend them for anyone requiring a quality product, quality service and on point pricing
Great
It was an amazing experience I have purchased before. I know this is my second time excited and thrilled.
Very pleased with the service
Very pleased with the service . From getting quotes to all the process of the postage and getting paid for my Chanel bag. Bagista team makes Everything so easy and smooth. Definitely recommend bagista and will definitely come back .
Thanks for your great service
Rosy X
It was a great experience with all the…
It was a great experience with all the amazing team members, Rai, Mindy, Tom & Emma, They are all very helpful, efficient and meanwhile providing professional service and quality products! I would definitely recommend them to anyone!
Amazing experience with Dominykas
Amazing experience with Dominykas. Purchased the bag on Wednesday evening and it arrived, as described by 10:30am on Friday.
Fast and professional
Shopping with Bagista was absolutely…
Shopping with Bagista was absolutely wonderful. Selection was amazing and staff was the perfect professionals. Highly recommended, safe and secure to shop.
Great experience
Great experience. Helpful from start to finish. The bag arrived via carrier 16 hours after placing order. The bag was in perfect condition just as described on web site . Would not hesitate to use Bagista again.
Rai is the absolute best she is so…
Rai is the absolute best she is so sweet and well spoken and really helped me pick out my perfect birkin and treated me amazing I went to other stores and couldn’t find any were near as an amazing selection of purses and great coworker service but because of rai I chose to perfect bag and will be going back
Selling with Bagista
It was a pleasure working with Emma on selling my bag. Her responses were swift and she was very polite and helpful.
Bagista has made it a really seamless selling process- from the initial quotation to the delivery of my bag and up till the authentication procedure, they have been really helpful.
10/10 would recommend.
Great retail experience with Rai.
With the advising of Rai, I was able to score a very sought after item at Bagista at a great price. Her service was immaculate and insanely patient with me. She was immensely transparent and gave great advices on which items are worth investing and which not. I would 100% recommend visiting Bagista. All sale associates seemed great but if you can I’d suggest you to look for Rai!
Delivery was very quick
Delivery was very quick. Bag was like what they stated. Very impressed with the service.
I have sold a few bags now with Bagista…
I have sold a few bags now with Bagista and have found the whole process easy. Great communication from beginning to end. And once my bags have been sold the payment has been instant. Highly recommend
Very fast and efficient transaction
Very fast and efficient transaction. Prompted communication. Definitely will come back
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