Bags and Covers Direct Reviews 

116
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Our bike cover was a fantastic product purchased 2 years ago. Unfortunately some one hacked their way through it on holiday in France trying to steal the bikes off our camper. Reached out to Bags... See more

Company replied

Rated 5 out of 5 stars

Great product, fair price and great delivery. Thank you so much! Our caravan now has the burgundy set, water barrel cover, electricity wire cover, awning poles cover and waste bin cover. They're comp... See more

Company replied

Rated 5 out of 5 stars

I have had numerous outdoor furniture covers made by this company. The quality is first class. I have even had covers made for various items on our boat. Everything I have received is faultless... See more

Company replied

Rated 5 out of 5 stars

We ordered a custom made storage bag to carry and store our split air conditioner, when it arrived we were very impressed, well made from quality materials and the air conditioner unit fits like a gl... See more

Company replied

Company details

  1. Camping Store
  2. Bag Shop
  3. Fabric Product Manufacturer

Written by the company

Bags and Covers Direct Ltd The home of made to measure caravan and camping waterproof bags and covers. We supply a wide range of bags for everything caravan and camping which include LCD TV bags, awning bags, pole bags, 40 litre aqua roll bags, 51 litre water hog bags, waste master bags, waste hog bags, tow hitch covers, wheel covers, insulated winter aquaroll covers and many more. We also have a range of outdoor garden furniture covers which are made in our quality waterproof, breathable polyester material and can be made to measure if you do not find the size you are looking for.


Contact info

4.9

Excellent

TrustScore 5 out of 5

116 reviews

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4.9

All reviews

(116)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Parasol cover exceptional quality

Ordered a cover for the large parasol . Very very happy . Really good hand made quality item . So much better than the original that came with the £900 parasol
100 %recommend
Thank you guys . Great job

November 13, 2024
Unprompted review
Bags and Covers Direct logo

Reply from Bags and Covers Direct

Hello Peter, Many thanks for taking the time to write a review. I am pleased that you are happy with your cover. I will pass on your comments to the team. Best Regards Karen

Rated 5 out of 5 stars

Great British Manufactured Product!

Great British Manufactured Product!
I initially bought a trailer cover from them, and I felt it was a bit expensive, until it arrived and I realised how well made it was. So then, needing some garden furniture covers for the winter, I ordered again, and am absolutely delighted with the help on sizing, and the quality of the finished products.
I haven't had them long, so can't comment yet on durability, but they look like they will last far longer than any cheap foreign made stuff I have bought before.

October 25, 2024
Unprompted review
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Reply from Bags and Covers Direct

Hello Mike, Thank you very much for taking the time to write a review. It is great to hear and I will pass on your comments to the team. Best Regards Karen

Rated 5 out of 5 stars

excellent Cover for eBikes

The cover is all that I could wish for. I bought it in November 2021 to carry our two eBikes and folded dog trailer behind our campervan, and have since travelled with them through Spain, Portugal, France, Belgium and Germany, a total of about 6 months travelling over 15k kilometers. The covers are hard-wearing and still look like new, without holes from handlebars or break levers!

October 22, 2024
Unprompted review
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Reply from Bags and Covers Direct

That is great to hear thank you for the review

Rated 5 out of 5 stars

Cover for garden sofa

Absolutely top class bespoke garden corner sofa cover.
Highly recommend this company

October 7, 2024
Unprompted review
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Reply from Bags and Covers Direct

Hello, Many thanks for your review that is great to hear and I will pass on your comments to the team. I am pleased that you are happy with your purchase. Best Regards Karen

Rated 5 out of 5 stars

Fantastic service

Can't recommend highly enough, the bike rack cover I purchased is fantastic. I've also never had after care service as good as "Bags and Covers". I purchased a Bike rack cover over 12 months ago which I damaged by fitting incorrectly on a long journey. I reached out to "Bags and Covers" for some advice on how to repair. They asked me to return it and they carried out the repair for me for "free" and to a much higher standard than I would ever be able to achieve. On top of that the cover was returned to me in less than a week. Special thanks to Karen who organised all of this.

September 30, 2024
Unprompted review
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Reply from Bags and Covers Direct

Hello Craig, Thank you so much for your review. It is very important to us that our customers are satisfied with our products and service. It is great to hear and I will pass your comments on to the team. Best Regards Karen

Rated 5 out of 5 stars

This is an excellent product

This is an excellent product. Our first time to get a made to measure cover and we were not disappointed. The fit is excellent , very pleased with the quality of the material used, we will definitely get our other garden furniture fitted next year. Thank you.

October 2, 2024
Unprompted review
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Reply from Bags and Covers Direct

Hello Mr Bateman, Thank you for your review, that is great to hear and I am pleased that you are happy with your purchase. I will pass on your comments to the team. Best Regards Karen

Rated 1 out of 5 stars

Disappointing quality control and…

Totally different experience to the other reviews. Disappointing quality control and returns policy.

Ordered three bags. TV bag arrived with interior seam not attached - no attempt to stitch it and clearly zero quality control as it’s instantly obvious.

Makes me doubt the longevity of the other bags, but when you read their returns policy they only give 7 days to return and deduct the postage. If you work, 7 days is completely unrealistic as I’m sure they know.

I guess I’ll just use them until they fall apart (which is immediately for the TV case). It’s just too difficult to deal with their returns policy.

Hugely disappointing that a UK manufactured product is so poor. Next time I’ll no doubt have to pay more for a foreign made product but with a professional distribution and returns process.

September 30, 2024
Unprompted review
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Reply from Bags and Covers Direct

Hello Martin I am extremely sorry that the bag that you received was faulty. I am also sorry that you did not call our office to inform us of the problem and give us the opportunity to put it right by either a full refund or a replacement bag. We pride ourselves on our customer service and quality of our products which you can see from our other reviews. Unfortunately we do very occasionally make mistakes as all our bags and covers are made by human beings who work very hard. Thank you for highlighting the error we will be giving feedback to our staff for training purposes as we continually strive to improve. Thank you for highlighting the wording on our returns policy. We will amend this to make our returns policy of faulty items clearer. If you would like a replacement bag or a refund please get in touch via our email address or by telephone. Best Regards Karen

Rated 5 out of 5 stars

UK Manufactured

Great Product
my made to measure cube cover was easy to order ,gave me good choices and arrived in good time. Cover is excellent looks great and
does the job really well. Excellent quality would highly recommend .Fits like a glove

August 21, 2024
Unprompted review
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Reply from Bags and Covers Direct

Hello Paul, Thank you for your review. That is great to hear. I will pass on your comments to the team Best Regards Karen

Rated 5 out of 5 stars

Exellent quality product and service

My made to measure log store cover arrived yesterday. Beautifully sewn in the heavier grade burgundy material with good quality camping-style zip fasteners and straps. It fits perfectly, looks great and will keep the logs dry. Expectations fully met so I'll be happy to place orders for other bags and covers in due course. Great service; thank you all.

September 25, 2024
Unprompted review
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Reply from Bags and Covers Direct

Hello, Many thanks for taking the time to send a review. That is great to hear and pleased that you are happy with your purchase. Best Regards Karen

Rated 5 out of 5 stars

Bags and Covers Direct were incredibly…

Bags and Covers Direct were incredibly helpful in supplying covers for audio visual equipment including some custom covers for a premier league football clubs perimeter LED.
Great delivery experience and able to sort out an issue for us with no questions.
Will definitely use them again.

August 8, 2024
Unprompted review
Bags and Covers Direct logo

Reply from Bags and Covers Direct

Thanks Bob much appreciated

Rated 5 out of 5 stars

I rate this company very highly as I…

I rate this company very highly as I have earlier today taken delivery of three parasol and four patio chair covers, all different and individually made to measure. The quality of the material and the workmanship is top quality and all fit perfectly. There was a slight delay in delivery dates but they kept us fully informed.

August 6, 2024
Unprompted review
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Reply from Bags and Covers Direct

That's really great to hear thank you for your kind review.

Rated 5 out of 5 stars

Excellent

Excellent, bespoke high quality covers for garden furniture. Can't recommend these guys enough.

July 12, 2024
Unprompted review
Bags and Covers Direct logo

Reply from Bags and Covers Direct

Hello Simon, Many thanks for your review that is great to hear. Best Regards Karen

Rated 5 out of 5 stars

Had a generator tent for 8 years which…

Had a generator tent for 8 years which has stood everything the Scottish Highlands weather can throw at it, is still fully waterproof and rock solid. Great quality product. Worth every penny.

June 28, 2024
Unprompted review
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Reply from Bags and Covers Direct

That's good to hear that your cover is still going strong after 8 years.

Rated 5 out of 5 stars

Bespoke carrying bag for folding bicycle

I was after a carrying bag for a folding bicycle and they made me one in a bespoke size and specification for less than I would expect to pay for an off the peg made in China and delivered it in a timely manner.

June 20, 2024
Unprompted review
Bags and Covers Direct logo

Reply from Bags and Covers Direct

Thank you for your review it is very much appreciated.

Rated 5 out of 5 stars

Just go with this company..

I don’t normally bother writing reviews but credit where credits due. This company deserves a great review. They have gone out of their way to help me with a full set of furniture covers (8 in all, including a large daybed) - where I have made mistakes with measurements they have made alterations at an extremely reasonable price and got them back to me quickly. Excellent product, great material, great workmanship and fitted perfectly! Could not recommend highly enough!

May 31, 2024
Unprompted review
Bags and Covers Direct logo

Reply from Bags and Covers Direct

Hello Kerry, Thank you very much for your review. That is great to hear I will pass on your comments to the team. Best Regards Karen

Rated 5 out of 5 stars

Replacement tent bag as…

I ordered a replacement tent bag as tent manufacturers seem to make bags that you need origami skills to get the tent back into. The bag is a really well made and waterproof product. I've ordered two more as bags for general travel and for holding gear. Great. Thank you.

May 26, 2024
Unprompted review
Bags and Covers Direct logo

Reply from Bags and Covers Direct

Hello Polly, Thank you for your review it is great to hear that you are happy with your purchase. I will pass on your comments to the team. Best Regards Karen

Rated 5 out of 5 stars

BBQ cover

The cover arrived today for my 57cm Weber BBQ. Deluxe in beige. Looks super. Better than weber and made in the UK. Thanks so much, very happy and recommend 👍🏻

May 10, 2024
Unprompted review
Bags and Covers Direct logo

Reply from Bags and Covers Direct

Hello Andrew Thank you so much for the review that is great to hear and I will pass on your comments to the team. Best Regards Karen

Rated 5 out of 5 stars

Excellent service

Ordered a custom cover for patio table. Fits perfectly, arrived pretty quickly and very reasonable price. I’m very happy & would definitely recommend Bags and Covers

May 2, 2024
Unprompted review
Bags and Covers Direct logo

Reply from Bags and Covers Direct

Thank you for your review it is very much appreciated.

Rated 5 out of 5 stars

Brilliant product and much faster…

Brilliant product and much faster delivery than anticipated. Highly recommend!

March 21, 2024
Bags and Covers Direct logo

Reply from Bags and Covers Direct

Hello Laura, thank you for your review it is very much appreciated. Best Regards Karen

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