Bags and Covers Direct Reviews 

116
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Our bike cover was a fantastic product purchased 2 years ago. Unfortunately some one hacked their way through it on holiday in France trying to steal the bikes off our camper. Reached out to Bags... See more

Company replied

Rated 5 out of 5 stars

Great product, fair price and great delivery. Thank you so much! Our caravan now has the burgundy set, water barrel cover, electricity wire cover, awning poles cover and waste bin cover. They're comp... See more

Company replied

Rated 5 out of 5 stars

I have had numerous outdoor furniture covers made by this company. The quality is first class. I have even had covers made for various items on our boat. Everything I have received is faultless... See more

Company replied

Rated 5 out of 5 stars

We ordered a custom made storage bag to carry and store our split air conditioner, when it arrived we were very impressed, well made from quality materials and the air conditioner unit fits like a gl... See more

Company replied

Company details

  1. Camping Store
  2. Bag Shop
  3. Fabric Product Manufacturer

Written by the company

Bags and Covers Direct Ltd The home of made to measure caravan and camping waterproof bags and covers. We supply a wide range of bags for everything caravan and camping which include LCD TV bags, awning bags, pole bags, 40 litre aqua roll bags, 51 litre water hog bags, waste master bags, waste hog bags, tow hitch covers, wheel covers, insulated winter aquaroll covers and many more. We also have a range of outdoor garden furniture covers which are made in our quality waterproof, breathable polyester material and can be made to measure if you do not find the size you are looking for.


Contact info

4.9

Excellent

TrustScore 5 out of 5

116 reviews

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4.9

All reviews

(116)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Well made custom built product

Well made custom built product. Team were helpful start to finish. Product is mm perfect.

March 15, 2024
Bags and Covers Direct logo

Reply from Bags and Covers Direct

Hello Many thanks for your review. I am pleased that you are happy with your purchase, it is great to hear. I will pass on your comments to the team. Best Regards Karen

Rated 5 out of 5 stars

Purpose made cover in superfast time

Great prices, excellent and quick customer service, brilliant product. That and custom made as well. Would highly recommend.

March 1, 2024
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Reply from Bags and Covers Direct

That's great to hear thanks for the review.

Rated 5 out of 5 stars

Amazing Service

I have been using bags and covers made to measure service for many years now because Karen and Mark are amazing to work with .
Their experience and knowledge of the products / materials is vast and they are always able to offer a solution or idea no matter how bespoke an item request .
I have recommended them to many friends who have also gone on to use this service for their needs as it is so easy and quick meaning you get a superior product that is perfect.
I have a VW camper van and all my products have a made to measure bag , no rattles and everything is organised .
It is a joy to work with such a great company with amazing customer service .

February 22, 2024
Unprompted review
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Reply from Bags and Covers Direct

Hello Mr Norris, Thank you so much for your kind words and great review. It is a pleasure doing business with you. Happy camping. Best Regards Karen

Rated 5 out of 5 stars

Excellent company and product

Excellent company and product! Easy to order made to measure covers for patio set. Went for the premium material. Great communicator. Covers arrived quickly.
Fitted perfect, very very good quality, water beads on top. Couldn't fault! Would def reccommend and will use again!

February 1, 2024
Unprompted review
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Reply from Bags and Covers Direct

That's really good to hear thank you for your review it is very much appreciated.

Rated 5 out of 5 stars

I have to say that Bags and Covers…

I have to say that Bags and Covers direct is a fantastic company to deal with I initially sent an email on Monday enquiring about a wheel cover bag for my underneath suspended tyre, I emailed them a sketch of my thoughts and paid for the cover over the phone on the Tuesday, again there ordering system was extremely helpful and excellent. And on Friday the same week I took deliver of a very well made wheel cover just as i wanted.

February 9, 2024
Unprompted review
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Reply from Bags and Covers Direct

Hello Mr Bennett, Thank you for your review that is great to hear and glad that you are happy with your order. Best Regards Karen

Rated 5 out of 5 stars

Nice made to measure bags

Nice made to measure bags, great service

February 1, 2024
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Reply from Bags and Covers Direct

Hello Mr Heath, Thank you for your review. We are pleased that you are happy with your order and the service you received. Best Regards Karen

Rated 5 out of 5 stars

Bags as specified

Bags as specified, look great, prompt delivery, thank you.

January 19, 2024
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Reply from Bags and Covers Direct

Hello Julian, Many thanks for your review. That is great to hear and I will pass on your comments to the team. Best Regards Karen

Rated 5 out of 5 stars

B and C get an A+ from GJS!

B and C Direct were excellent from the very first point of contact, updates on orders, time in receiving our order and the quality of product we ordered. As a school, this level of quality and allocating funds, which is getting ever tighter, means there are high expectations on everything we purchase and B and C were extremely professional at every stage. I highly recommend

February 1, 2024
Unprompted review
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Reply from Bags and Covers Direct

Hello Mr Samson, Many thanks for your review. I am very happy to hear that you are pleased with your purchase and the service. Customer satisfaction means everything to us and we pride ourselves on the quality. I will pass on your comments to the team. Best Regards Karen

Rated 5 out of 5 stars

Great fit

Great fit, excellent quality materials

January 27, 2024
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Reply from Bags and Covers Direct

Hello Mr Wilson, Thank you for your five star review it is much appreciated. Best Regards
Karen

Rated 5 out of 5 stars

Fantastic company

Fantastic company. This is the 3rd time Karen has organised a purpose made cover for me for various items of garden equipment. Each time the product has been received quickly and has been of a very high quality and at a very reasonable price.
Thoroughly recommend.

January 22, 2024
Unprompted review
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Reply from Bags and Covers Direct

Hello Mr Holmes, Thank you for your review and I am pleased that you are happy with your covers, it is great to hear and I will pass on your comments to the team. Best Regards Karen

Rated 5 out of 5 stars

Fantastic service and product.

Fantastic service and product.
Ordered rattan corner furniture covers. Measured per guidance on the website and submitted the order on 30th December 2023 with an expected delivery time of 2-3 weeks. Received the covers on 8th January 2024 as ordered. The covers are very high quality and fit my furniture perfectly. I added about 1 cm to measurements to give a bit of space when putting the cover on, which along with their additional margin has worked well for me.
I will definitely be using them again for any other covers I need and would highly recommend. Only downside for me is I ordered before the January sale...but you win some and lose some. And I am still happy with it :)

January 8, 2024
Unprompted review
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Reply from Bags and Covers Direct

Hello Mark Thank you for your review that is great to hear we are very happy that you are pleased with your covers. Thank you for taking the time to write the review. Best Regards Karen

Rated 5 out of 5 stars

Kampa loo storage bag found here

I bought a great porta potty storage bag for my daughters camping loo for festivals I’m thrilled with the quality great size and very well made no one will now know and red cheeks avoided 😁

January 4, 2024
Unprompted review
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Reply from Bags and Covers Direct

Thank you, we are glad you are thrilled with your purchase.

Rated 5 out of 5 stars

I should've measured the chairs. Doh!

Made to measure table cover and two made to measure bench covers are perfect.
I wish I had measured the stacking armchairs instead of assuming that they are standard. These covers are very tight. My Fault.

October 11, 2023
Unprompted review
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Reply from Bags and Covers Direct

Hello John Thank you for your 5 star review. I am glad that you are pleased with the covers albeit the armchair covers being a tight fit. Best Regards Karen

Rated 5 out of 5 stars

Excellent service

Excellent service, very very speedy delivery, would highly recommend, exactly what we wanted, thanks

August 18, 2023
Unprompted review
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Reply from Bags and Covers Direct

Thank you for your review it is very much appreciated it is great to hear you are happy with your order.

Rated 5 out of 5 stars

Made to measure bags

I ordered two made to measure bags for our two caravan carpets as the original bags are now broken
Both bags required different sizes and these were input into an easy to use online tool… these were queried and rectified .
Bags received and awesome Thankyou

August 15, 2023
Unprompted review
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Reply from Bags and Covers Direct

Hello Mark Thank you for taking the time to write a review and I am glad that you are happy with your bags. That is great to hear. Best Regards Karen

Rated 5 out of 5 stars

great service

great company and great service when I got the wrong cover great exchange service and helpful staff delivered same day

July 31, 2023
Unprompted review
Bags and Covers Direct logo

Reply from Bags and Covers Direct

Hello Mr Sellers, thank you for your review and taking the time to send it. I am glad that you are happy with the service you received. Best Regards Karen

Rated 5 out of 5 stars

Excellent quality and service

Bought made-to-measure covers for my new wooden patio table and two sets of stacking chairs. Absolutely delighted with the quality and fit. Even the green colour is perfect. Also the customer service was great, keeping me up to date with the order. You get what you pay for - and this premium product is worth paying for. Let’s hope they last as long as they appear to be made to do…

July 20, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience for made to measure…

Great experience for made to measure cushions from start to finish , samples arrived quickly, measuring instructions were easy to follow we were kept up to date and they arrived promptly, really pleased with covers , great quality and colour

July 11, 2023
Unprompted review
Bags and Covers Direct logo

Reply from Bags and Covers Direct

Thank you for your review it is very much appreciated and it is really good to hear you are happy with your order.

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