Balance by bistroMD Reviews 145

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

The food quality is not very good... The pork tenderloin and turkey sausage was rubbery, egg-based breakfast entrees were watery, in general, just unappetizing food. You'll lose weight because you w... See more

Rated 3 out of 5 stars

I enjoyed the offerings when I first tried BistroMD a couple years ago. I guess my taste in food is just a bit more simple than the target for this program. Almost all of the previous meals includin... See more

Rated 1 out of 5 stars

Food arrived rotten. Unlike previous frozen food delivery I tried, they seem to have done the barely minimum to try and keep the food frozen. Package was in transit for several days in middle of the s... See more

Company replied

Rated 3 out of 5 stars

The food is very good, but my concern is whether it is non-GMO. This is very important as far as quality because when I prepare my own meals, I make sure it's mostly organic and not treated with horm... See more

Company replied

Company details

  1. Restaurants & Bars

Information provided by various external sources

For healthy, chef-prepared meals at your convenience, Balance by bistroMD offers a flexible home-delivery meal service without any minimums or memberships.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

145 reviews

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Rated 4 out of 5 stars

Delicious Freedom & Flexibility

There is a large, delicious, healthy menu to choose from. My only wish is for more veggies. Balance Bistro gives me the flexibility to order as many, or as few items as I need. Knowledgeable & polite customer service. Complete nutritional information on website. The food is packaged carefully, preserved with dry ice, & delivered on time. Great for healthy weight loss, or handy when you can't, or don't want to cook.

June 29, 2017
Unprompted review
Balance by bistroMD logo

Reply from Balance by bistroMD

Hi Diane! Thank you for your feedback and for sharing your experience with Balance by bistroMD! We're very happy to hear that you've been enjoying your meals & the convenience of not having to cook. Thank you for shopping with us!

Rated 5 out of 5 stars

Great service and selections

June 26, 2017
Unprompted review
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Reply from Balance by bistroMD

Hi Michael, thank you for your feedback! We're glad to know that you're enjoying the convenience & quality of our meals!

Rated 3 out of 5 stars

While the food itself is a better …

While the food itself is a better quality than most diets I have tried, every time I get a shipment the "dry ice" is smashed all over the product and as you know it stings and burns your skin. And this time it splashed up and went in my eye. Had to go to the Urgent Care!!!

June 26, 2017
Unprompted review
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Reply from Balance by bistroMD

Hello Barry, we're very sorry to hear about this! When your order is prepared and packed, we never intend for this to happen. Unfortunately, FedEx handling can cause this to happen and we understand it's very inconvenient.Your feedback is very important to us, and we will alert our quality control team of this issue. Thank you for shopping with Balance by bistroMD, we hope that you continue to enjoy our healthy & delicious meals!

Rated 5 out of 5 stars

Tasty meals with quick delivery

Tasty meals with quick delivery. Easy to order online. My elderly mother really enjoyed the food.

June 23, 2017
Unprompted review
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Reply from Balance by bistroMD

Hi Betty, we're so happy to hear that! Thank you for your feedback & for ordering meals from Balance!

Rated 5 out of 5 stars

Balance by bistromd is AMAZING!!

Balance by bistromd is amazing! The food is in no way bland or ordinary. The meals are really extraordinary. The recipes are inventive and flavorful. I have tried a couple other meal delivery services and they don't hold a candle to Bistromd.
These are the kinds of 'comfort food' meals that you wouldn't expect to enjoy while on a diet....Beef Stroganoff, Pork Marsala, Turkey Spinach Meatloaf with Onion Gravy, and Sloppy Joe's.
If you are a seafood lover, their Salmon dishes are to die for...Salmon with Creamy Pesto, Salmon Provençal, and Salmon with Lemon Dijon are all really great.
If you like exotic and spicy, they have you covered..Try the Thai Coconut Chicken, Pork Vindaloo or Chicken Tikka.
The customer service goes above and beyond to make their customers happy and they are a pure delight to speak to. All in all, a wonderful company with a terrific product!

April 20, 2017
Unprompted review
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Reply from Balance by bistroMD

Hi Kathleen, thank you for your feedback and kind words! We're elated that you've been able to find a variety of meals that you love! Thank you for sharing your experience and shopping with Balance!

Rated 5 out of 5 stars

I love this program

I love this program, my only reservations with it is that it should offer all the same products that the regular BistroMD programs offer. For example a customized treats menu program, instead of bulk buying, and not having bars or shakes available as a choice. Also, not having the ability to save my orders from week to week is also something I would like changed. But this is a very workable program with enough variety to make most people happy!

April 20, 2017
Unprompted review
Balance by bistroMD logo

Reply from Balance by bistroMD

Hi Rachelle, thank you for your feedback! Balance was designed to be a more flexible and convenient alternative to a structured meal program, like the bistroMD program. We are happy to know that you're loving the new service and still enjoying your favorite meals from bistroMD!

Rated 5 out of 5 stars

I tell everyone I know to try Balance by bistroMD

Balance by bistroMD makes my life so much easier! I follow the menopause meal plan, and I feel great. I run a dance studio and I don't cook, so Balance ensures that I eat well and on a regular basis. Not only that, the food actually tastes great! I've tried other places, and while they may be healthy, they taste like I'm eating grass and twigs. Nasty.
I tell everyone I know, that is looking for a better way to eat, to try Balance by bistroMD.

March 28, 2017
Unprompted review
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Reply from Balance by bistroMD

Hi Courtney! We're so glad to hear that Balance by bistroMD meals fit into your healthy lifestyle! We really appreciate your feedback and want to thank you for advocating our meal delivery service! Thanks for eating with us!

Rated 5 out of 5 stars

Finally Something that Worked!

I love Bistro MD and tell whoever I can about it. Not only is the customer service amazing and the support opportunities varied and well structured - the food is really very good. The main thing, though is that this finally worked for me. I have lost about 40 pounds and am doing really well maintaining that loss. I have continued on Bistro Balance and look forward to losing even more and reaching my goal. Not only did the program help with balancing my calorie/salt and sugar intake - by plating all the entrees, I learned over time what my plate should look like - whether Bistro entrees or home cooked meals. So now I am very aware of what I cook or order out, and the right choices come naturally. Thank you Bistro MD!

March 22, 2017
Unprompted review
Balance by bistroMD logo

Reply from Balance by bistroMD

Hi Beth, this is wonderful to hear! We're so happy for you and feel honored to be a part of your health & wellness journey. Congratulations on your success with bistroMD! We're happy to continue with you through this phase of your journey and whenever you need us, we're here! Thank you for taking the time to share your experience and for choosing Balance by bistroMD!

Rated 5 out of 5 stars

Always Great

I have had nothing but a great experience with Balance by bistroMD!! The people and the food are great. I'm 6'4" and was over 300 lbs and with the meals I get from Balance and monitoring my calories I've lost 25 lbs. I would recommend them to anyone that is looking to lose weight or start a more healthier life style. 5 stars all around!!!

January 14, 2017
Unprompted review
Balance by bistroMD logo

Reply from Balance by bistroMD

Congrats, Robert! That is outstanding! We're so happy for you and excited to be a part of your health & wellness journey. Thank you for sharing your experience and success and for shopping with Balance!

Rated 5 out of 5 stars

Balance by bistroMD is a great option for those who are busy and don't have time to always cook!

I started by being a member of bistroMd. I didn't necessarily need the meals planned out by day but found the food to taste great, and provide nice sized portions. Balance gives you free shipping at $100+. This program focuses on quality protein with lower fat and also offers many program.s

January 8, 2017
Unprompted review
Balance by bistroMD logo

Reply from Balance by bistroMD

Hi Sarah, thanks for your review! We're happy that you've found what works best for you, and we're always here when you need the convenient, healthy, meals you love. Thanks for sharing your Balance by bistroMD experience!

Rated 4 out of 5 stars

Good

Everything arrived as planned

December 23, 2016
Unprompted review
Balance by bistroMD logo

Reply from Balance by bistroMD

Thanks for the feedback, Richard! We're happy to hear that your delivery arrived as planned. Thank you for choosing Balance by bistroMD!

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