I needed a particular cable for a barcode scanner quickly. After ordering, Barcodestore confirmed that I wanted the cable on its own which was a worthwhile check and then dispatched same day exactly a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I enquired about a barcode scanner to work with square POS. The support was excellent on finding out what would in needed and went that extra mile to confirm the product as square hasn’t updated thei... See more
Company replied
Had a problem with a previous purchase and asked for a replacement when it stopped connecting via bluetooth. Sent the OPN-2006 in for repair and spoke to Kelgray about the problem. It was sent back to... See more
Company replied
The sales staff were very helpful and informed me that the items i had ordered did not fit the same printer. This saved me having to return items later which i thought was very helpful.
Company replied
Company details
- Computer Hardware Manufacturer
- Computer Store
- Packaging Company
- Packaging Machinery
- Packaging Store
- Shipping Equipment Industry
About Barcodestore.co.uk
Written by the company
Barcodestore.co.uk is the UK’s leading provider of barcode products and solutions. Trading for over 50 years, we are renowned in the marketplace as one of the very best, true end to end solutions providers.
We’re here to help you find the right barcode products and solutions to exactly suit your business requirements. Our expert team is here to offer free advice on products, solutions, maintenance, and technical enquiries.
You can rely on the product choices available at Barcodestore.co.uk because we only supply barcode products & solutions from the leading global manufacturers including Datalogic, Honeywell, Zebra, Citizen, Toshiba TEC, Sato, TSC, Datamax O’Neil, Opticon, Seagull Scientific, Armor, Brother, Epson, Axicon, NiceLabel, Panasonic, Unitech and many more !
Browse through our comprehensive product and solution portfolios and buy online today. If in any doubt, then please don't hesitate to contact our expert team on 01293 600507, who will be happy to help. Visit our website Contact us shop barcode scanners shop barcode label printers shop labels and ribbons shop mobile computers shop barcode software
Contact info
Kelgray House, Spindle Way, RH10 1TH, Crawley, United Kingdom
- 01293 600507
- hello@barcodestore.co.uk
- barcodestore.co.uk
4.5
Excellent
40 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
An exceptional team at Kelgray Barcode Solutions!
An exceptional team at Kelgray - with true dedication to outstanding customer service with decades of knowledge and experience. The Kelgray team truly are your go-to business for barcode solutions. They understand your business, create outstanding commercial and technical solutions, and overall they genuinely care about their customers.
December 5, 2023
Unprompted review
Reply from Barcodestore.co.uk
Thank you so much for your kind words Alison and for your ongoing custom!
Forward thinking Staff
The sales staff were very helpful and informed me that the items i had ordered did not fit the same printer. This saved me having to return items later which i thought was very helpful.
December 5, 2023
Reply from Barcodestore.co.uk
Thanks for the glowing review, Debs. So glad to hear you enjoyed the 5-star service we pride ourselves on.
Wouldn't honour advertised price.
Ordered and paid for printer on companies website, company contacted me and said they had made a mistake with the price and refunded my money!
February 28, 2023
Reply from Barcodestore.co.uk
Sorry to hear of the issue you had here. Following some further investigation, we can see that our price was incorrect online due to a system glitch we were experiencing at the time. This has now been fully rectified. We apologise unreservedly for this inconvenience. As requested, a full refund was actioned as soon as it could be, and funds were debited back to your account. Please accept our sincere apologies once again.
Very knowledgeable team who always…
Very knowledgeable team who always respond in a timely manner. Would definitely recommend them for any scanning requirement.
November 6, 2023
Unprompted review
Reply from Barcodestore.co.uk
Thank you so much for your 5 star review.
50 years in the business... and it shows
The Kelgray team are knowledgeable, professional, passionate and experienced. They go above and beyond to give first class service. Always a pleasure to do business with them.
June 19, 2023
Unprompted review
Reply from Barcodestore.co.uk
Thanks for your outstanding review of our 5-star service Carly. Most appreciated and thank you for your ongoing custom.
What a lovely team to work with
What a lovely team to work with. Always helpful and give all the information you need and go above and beyond. 10/10 every time.
October 24, 2023
Unprompted review
Reply from Barcodestore.co.uk
Thanks so much for your lovely review Helen. Glad to hear the team continue to go above and beyond!
Barcode Store are a great company to buy through
Barcode Store are a great company with a knowledgeable and enthusiastic team that have the experience to help you every step of the way.
September 6, 2023
Unprompted review
Reply from Barcodestore.co.uk
Thank you for your glowing review Paige.
Really great company to deal with
Really great company to deal with. Extremely knowledgeable. Gave great advise - 5 stars!
October 31, 2023
Unprompted review
Reply from Barcodestore.co.uk
Oliver, great to hear that you found our team so knowledgeable. We pride ourselves on experience and 5-star customer service levels.
a really easy site to use with a speedy…
a really easy site to use with a speedy delivery and competitive price
October 26, 2023
Unprompted review
Reply from Barcodestore.co.uk
Thanks for your kind words and 5 star review Ray.
Great company 5*
Great company, very knowledgable staff. Would highly reccomend.
October 31, 2023
Unprompted review
Reply from Barcodestore.co.uk
Hannah, thanks so much for your brilliant review!
Reply from Barcodestore.co.uk
Glad to hear you enjoyed such an exceptional experience Oktober.
Very professional and capable team
Very professional and capable team! Helped me with all my enquires and concerns.
October 17, 2023
Unprompted review
Reply from Barcodestore.co.uk
Thanks for your fantastic 5 star review Peter!
Helpful
Spoke to a really nice guy who helped me spec out what printer I needed good company
March 23, 2023
Unprompted review
Reply from Barcodestore.co.uk
Thanks so much for your review David.
Reply from Barcodestore.co.uk
Did you have an issue with our customer service levels or products? If so, please let us know and we can look into this for you.
I enquired about a barcode scanner to…square POS
I enquired about a barcode scanner to work with square POS. The support was excellent on finding out what would in needed and went that extra mile to confirm the product as square hasn’t updated their supported peripherals list recently. It was appreciated
July 8, 2019
Unprompted review
Reply from Barcodestore.co.uk
Great to hear the team went the extra mile Gary. All part of the service!
Ok to buy from, not so good after purchase
Had a problem with a previous purchase and asked for a replacement when it stopped connecting via bluetooth. Sent the OPN-2006 in for repair and spoke to Kelgray about the problem. It was sent back to me still not working with no explanation. I have about 10xOPN-2006 and this particular one is the only one that has the problem.
October 13, 2015
Unprompted review
Reply from Barcodestore.co.uk
Allan, sorry to hear you had issues back in 2015 and not sure why this review wasn't picked up back then. If you are still in the market for barcoding equipment, then please get in touch and we can apply a discount as a gesture of goodwill.
Excellent service ans support
The support to buy was excellent and the follow up communication was great, and they delivered on time what else do you want
August 25, 2015
Unprompted review
Reply from Barcodestore.co.uk
Thanks for sharing your positive experience Kevin.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.