Barrier Components Ltd Reviews 265

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery service, with many items arriving quickly and on time. The products are frequently highlighted for their excellent quality and value, meeting expectations and specifications. Reviewers also appreciate the helpful and knowledgeable staff, who provide great advice and support, making the overall service exceptional. However, some customers also noted issues with specific product compatibility, where a new lock did not perfectly match an old one due to design differences. Additionally, a few people mentioned that delivery costs could be high compared to the price of the items, and there was an instance of a damaged parcel upon arrival.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting quick responses and fast delivery of... See more

Product

Clients share positive opinions on product quality, often describing items as good, excellent, or top... See more

Quality

Customers consistently note positive experiences with quality, with many describing products as excellent,... See more

Order

Customers had positive experiences with order, praising the easy and straightforward ordering process, often... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Barrier Components are nothing short of brilliant. Great selection of stock and pricing. But the best part of our experience was the advice and guidance from James Evans about which products would b... See more

Rated 5 out of 5 stars

Ordered at the weekend and delivered mid week. Great oprices, qulity product and their carrier kept me updated as the items travelled through their network. Highly recommended company and 5* service i... See more

Rated 5 out of 5 stars

Great service, Ordered a sliding door track and also needed some spacers to clear the track from the architrave, Had a phone call the day after I placed the order to say they think I've ordered the wr... See more

Rated 5 out of 5 stars

All went well. Delivered quickly. Tear in package, but all components still there inside box. I didn't get time to fit the new lock until today, which is why I haven't submitted feedback earlier. On... See more


Company details

  1. Hardware Store

Written by the company

Barrier Components Ltd, established in 1987 within a stone’s throw from the Thames Flood Barrier, is widely recognised in the marketplace for the supply of high-quality hardware, and we constantly strive to source new and innovative products from around the world. Please browse our website or call our specialist sales team on 01708 891515 for further assistance or information on any of our products. Alternatively email us at sales@barrier-components.co.uk, highlighting your area of interest.


Contact info

4.9

Excellent

TrustScore 5 out of 5

265 reviews

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Rated 5 out of 5 stars

Whats a great company.....

I found Barrier Components on the internet as I was trying to source a specific product. I spoke to a chap called Lee who was beyond helpful. He identified the product from an old photo and advised very clearly and succinctly which component I would need along with some helpful, cost saving advice. Product ordered and shipped immediately. Cant recommend Barrier Components highly enough. Great customer service backed up by sound technical knowledge.

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, ordered what I needed from their easy to use website mid-afternoon, and the products all arrived just after 9am the following morning

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

Service goes above and beyond

Barrier components checked with me that I had not ordered mis- matched components by mistake. They then tried to create a matching component for me. Great, caring service by people who understand the products they sell.

December 6, 2024
Rated 5 out of 5 stars

Outstanding service

I made contact with barrier after finding them online where I spoke to a man called James. I explained that I had taken over a project and there was a system on site that had parts missing. His knowledge was excellent and his service was fantastic and I completed the order (albeit small) with him. My order arrived as expected and all seemed good until I went to put the parts in place and realised that my system was a different brand. I messaged James to gain a bit more advice as I thought I had managed to come up with a work around. He asked for some pictures to evaluate and came back to me very quickly stating that it was a system that they used to stock but no longer but it was possible that they may still have why I needed. A message arrived slightly later saying all good , parts in the post and instructions emailed over. What outstanding service for such a small order form someone he had never dealt with before. I am a general builder and can categorically assure them that I will be using them again as it is so refreshing to deal with people like this. Great service and products. Well done James. 👏👏👏

December 4, 2024
Unprompted review

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