The company was very good and responsive to questions about my items. The delivery was absolutely as described. All parts were fitted the same day by myself and were the exact same as ones removed fro... See more
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Ordered something on the 22nd it still hasn’t arrived 8 days later. Tracking number not supplied , no despatch email. And to add insult to injury when you query your order using the same email address... See more
Couldn't find what I needed for a KMix stand mixer so completed the form on their website with the enquiry and some pictures. Received an email next morning with parts details and a link. Ordered (sta... See more
I ordered a replacement extension tube for my Miele vacuum cleaner in June at a very reasonable price which arrived promptly. Unfortunately this broke after a little over 2 months. I contacted Bartysp... See more
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This is an absolute joke of a company
This is an absolute joke of a company! Paid for 24 hour delivery and the item is still to be dispatched days and days after ordering! Avoid this company
Zero customer service
Barty Spares has purposely removed my bad review on their product that they sell from their website & also provided a misleading information about it. It's so disappointed that instead of taking the feedback & provided a clearer detail, they chose to disregard the feedback and only "posted" a "good" feedback, which could be the feedback from themselves. Avoid by all costs, just in case if you have to return/refund the spare parts as the product info is quite misleading.
Was looking for a filter for my Hoover
Was looking for a filter for my Hoover. Found it here, twice cheaper than in Amazon. Quick dispatch and delivery during crazy Covid times. The only thing I regret, that I didn't find these guys earlier! Thanks Bartyspares.uk!
Zero customer service - avoid this company
bought a drive belt for my trainer and it was the wrong size and poor quality. Tried emailing to return the item as detailed on their website on two different email addresses but had no reply. I am now stuck with a belt that's no use and no refund. Really disappointed and would advise everyone to avoid this site as the goods are rubbish and the customer service is non existent
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