Bartyspares Reviews 84

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

The company was very good and responsive to questions about my items. The delivery was absolutely as described. All parts were fitted the same day by myself and were the exact same as ones removed fro... See more

Rated 1 out of 5 stars

Ordered something on the 22nd it still hasn’t arrived 8 days later. Tracking number not supplied , no despatch email. And to add insult to injury when you query your order using the same email address... See more

Rated 5 out of 5 stars

Couldn't find what I needed for a KMix stand mixer so completed the form on their website with the enquiry and some pictures. Received an email next morning with parts details and a link. Ordered (sta... See more

Rated 5 out of 5 stars

I ordered a replacement extension tube for my Miele vacuum cleaner in June at a very reasonable price which arrived promptly. Unfortunately this broke after a little over 2 months. I contacted Bartysp... See more

3.7

Average

TrustScore 3.5 out of 5

84 reviews

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Rated 2 out of 5 stars

Zero customer service

Barty Spares has purposely removed my bad review on their product that they sell from their website & also provided a misleading information about it. It's so disappointed that instead of taking the feedback & provided a clearer detail, they chose to disregard the feedback and only "posted" a "good" feedback, which could be the feedback from themselves. Avoid by all costs, just in case if you have to return/refund the spare parts as the product info is quite misleading.

May 2, 2021
Unprompted review
Rated 5 out of 5 stars

Was looking for a filter for my Hoover

Was looking for a filter for my Hoover. Found it here, twice cheaper than in Amazon. Quick dispatch and delivery during crazy Covid times. The only thing I regret, that I didn't find these guys earlier! Thanks Bartyspares.uk!

March 25, 2021
Unprompted review
Rated 1 out of 5 stars

Zero customer service - avoid this company

bought a drive belt for my trainer and it was the wrong size and poor quality. Tried emailing to return the item as detailed on their website on two different email addresses but had no reply. I am now stuck with a belt that's no use and no refund. Really disappointed and would advise everyone to avoid this site as the goods are rubbish and the customer service is non existent

February 4, 2021
Unprompted review

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