Bathroom Store Direct 

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Rated 4 out of 5 stars

I purchased an Instant Hot Water Tap kit via eBay from Bathroom Store Direct February 2016 * Only once the eBay purchase completed was I informed that the units were out of stock!... See more

Rated 5 out of 5 stars

I recently purchased the Tec Studio Z FS Shower Mixer Tap from Bathroom Store Direct. Before purchasing, I found the exact same tap in several stores but Bathroom Store Direct clearly had the best pri... See more

Rated 5 out of 5 stars

I recently purchased a Tec Studio Q 5 Hole Shower Mixer Tap and a Tec Studio Q Basin Tap from Bathroom Store Direct. I've shopped around for several months looking for a bath and basin tap set that co... See more

Rated 5 out of 5 stars

I was somewhat surprised by the quality of the packaging: looked like used boxes, with labels ripped off and overall an impression of a secon-hand item. The tap itself however was in a tip top conditi... See more

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Rated 5 out of 5 stars

Great Service

Ordered a tap thru Bathroom Store Direct - it arrived promptly, great value for money!

February 16, 2015
Unprompted review
Rated 4 out of 5 stars

first order

This was my first time dealing with the company. Item arrived next day after being ordered which was amazing.

February 13, 2015
Unprompted review
Rated 5 out of 5 stars

EXCELLENT, WOULD HIGHLY RECOMMEND

We purchased the Legend Bathroom Suite last week. It was delivered within 48 hours and looks amazing now installed. We have already recommended family and friends and It will be the first place we shop next month when looking for kitchen taps.

February 10, 2015
Unprompted review
Rated 5 out of 5 stars

First Rate Service

What's not to like? There isa wide choice of items and I found exactly what I was looking for very quickly. The price was more than competitive! Delivery in 48 hours and free!

February 9, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent products and service

We found bathroom taps and kitchen taps here of the same kind found at our local B&Q at half the price, we thought there must be some kind of catch. So we took a chance and I have to save the quality are just as good if not better and the service was excellent too, hastle free. Would definitely recommend and use again.

February 7, 2015
Unprompted review
Rated 4 out of 5 stars

Issue of a damaged tap resolved with minimal inconvenience.

Following on from my low rating due to an issue with a damaged tap being delivered, I am once again a happy customer. With the promise of a new tap on it's way to me with minimal fuss I am impressed with Bathroom Store Direct's customer service. Am confident the new tap is on it's way as am receiving updates from their delivery service. And once I have this to confirm what I believe to be great service, I will definitely order again. Thanks Bathroom Store Direct.

February 5, 2015
Unprompted review
Bathroom Store Direct logo

Reply from Bathroom Store Direct

Hello Rachel,

I'm sorry to hear of your issue. I can see you have been spoken to today and you will receive a brand new replacment on a next day delivery service. If you have any other issues then please do not hesitate to contact me direct.

Kind regards
Christine
Customer care team

Rated 5 out of 5 stars

Fantastic Company

My Husband and I have been searching for months for a bathroom suite. We found a suite that we liked, the Tetragon Standard M343 Suite, which is manufactured by Synergy. We decided to search to see who had the best price. and found Bathroom Store Direct. Their price on the suite was considerably less than anyone else and we decided to order it. We were thrilled at how quickly it arrived to us and the quality is top notch!

January 23, 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant Taps and Service

I purchased 10 Ithaca Sensor Taps for our school last week. When I found Bathroom Store Direct on the net, I thought the prices were great and the free blending valves that come with the sensor taps is what made my decision to order them here. I chose free delivery, which they say take 3-5 days and when they arrived in 2 days, I was more then satisfied! The taps are installed and working great! Thank You for the fantastic service from start to finish and I will definitely be using you again!!

January 23, 2015
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Thank you for a wonderful experience from start to finish. The level of sevice we recieved was excellent and the icing on the cake was the quality products that we recieved. Our new Shower/Bathroom suite looks amazing.
Will most definatley use you again, thanks

January 18, 2015
Unprompted review
Rated 5 out of 5 stars

Amzing Producs & Amazing Service.

A big thank you for the amazing service you guys gave us from begining to end. Our new bathroom suite looks amazing, we couldnt be happier.
We have recomended all our family & freinds.
Thanks again from the Windsor family.x

January 14, 2015
Unprompted review
Rated 1 out of 5 stars

Product not delivered after 12 days

Ordered a kitchen tap, has not been delivered, called customer service, they said they would get back in 30 mins, they did not call back, ever since customer services is not responding to my calls and directing me to voicemail, left a message to cancel my order and give a refund.
Will see if they do, highly annoying as I have plumber booked to do the work this week.

January 13, 2015
Unprompted review
Bathroom Store Direct logo

Reply from Bathroom Store Direct

Hello Mr Patel,

We apologise for the delay and inconvenience caused to you. We are happy you have been spoken to and your issue has been resolved. If you have any other queries then please do not hesitatet to give me a call direct.

Kind regards

Elizabeth
Customer care team

Rated 5 out of 5 stars

Excellent service.

We received an email confirming our order. We then received another emailing confirming the delivery date. And then it turned up earlier than they predicted.

Great service.

December 22, 2014
Unprompted review
Rated 4 out of 5 stars

returned tap

good product but not quite as expected or suitable for environment. Direct returns info would have been good, but staff were clear and helpful which made the process simple and straight forward. Would use them again

December 20, 2014
Unprompted review
Rated 5 out of 5 stars

Great tap

The tap I bought was a much higher quality than any I have seen and touched in stores and about a third of the price. It was very well packaged and arrived quickly. I will definitely buy from here again and have already verbally recommended it to friends. Very pleased with my new kitchen tap!

December 20, 2014
Unprompted review
Rated 5 out of 5 stars

SERVICE

The overall service from ordering to deliverying was first class even to being able to track the delivery company online

December 19, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

We received our new tap very quickly. Great instructions made putting the new tap in place relatively easy.

December 18, 2014
Unprompted review
Rated 5 out of 5 stars

Amazing service and quality product

I was a little sceptical at first as to the quality because the price of the taps was so competitive, cheaper than any other I looked at. The goods arrived within 48 hours and I was blown away with the quality, they really are outstanding. Very impressed and thank you for your excellent service. Highly recommended.

December 18, 2014
Unprompted review

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