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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The clarity of all the information was great. Documents arrived swiftly by post (I'm not brilliant online!) The price was not much different from everyone else? Love having good, clear information o... See more
From the very outset the customer services lady was very friendly and answered all queries, she was really nice and professional. It was lovely to speak to an actual person rather than everything onli... See more
They offered me a good price. I added on an extra driver & got full breakdown cover as well & it was still less than the renewal price of my previous insurer. Going through Go Compare also gives exces... See more
Company details
Written by the company
BEAM is a new name in car insurance from one of the UK’s leading brands. So you can feel confident you’ve got the right cover, and safe in the knowledge we’re powered by the AA.
Contact info
Basingstoke, United Kingdom
- beam.co.uk
4.5
Excellent
3K reviews
Asks customers to review
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Good price,easy to use website
May 15, 2026
I have to admit that when I bought the…
I have to admit that when I bought the insurance, on a Saturday, the money was withdrawn from the account, but the confirmation did not come, continuously showing me that it was being processed, I called, customer service, (Nicola) very efficient, he solved the problem.
May 14, 2026
never heard of this company before
never heard of this company before. I will be looking into this service for the next year
May 14, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from BEAM from the AA
Amazing stuff 😁.
Price was key
May 14, 2026
Good competitive price
May 14, 2026
Cost good, same cover.
The prime reason was the price a good saving on the company I had been with. You still covered everything I require and reviews reasonable.
May 14, 2026
My age can be sum times difficult to…
My age can be sum times difficult to navigate but you site compared to others is a
grate help.
May 14, 2026
AA make things harder
Trying to set up on the Internet is a pain all I wanted was to insure my car and pay i don't know why the AA have to get involved. 2 hours to get it set up and came away not knowing if I have insurance, still don't know where the policy is. Will it come in the post or if its online how can I find it .beam have contacted me and sorted things out now i can say my new experience was 5 star .nobody always gets everything right but the response was excellent. I think changing to beam was the right choice.
May 14, 2026
Reply from BEAM from the AA
Hi there, when getting a quote, you’ll be able to choose how you receive your documents. If you need further assistance, please call the team on 0330 041 3684 and they’ll be happy to help.
Lines are open Monday to Friday 8am to 7pm & Saturday 9am to 5pm.
Reply from BEAM from the AA
We’re pleased to hear everything went smoothly, and that you were happy with the quote. Thank you for leaving 5 stars, Laurie.
Very helpful staff.
April 28, 2026
Beam cancelled my policy even though I…
Beam cancelled my policy even though I sent proof of my No Claims. They proceeded to charge me over £65 for 3 weeks cover
April 8, 2026
Reply from BEAM from the AA
Hi there, if you give the team a call on 0330 0413684 an agent will be happy to explain the reason the policy was cancelled.
You was very helpful
You was very helpful, very quick sorting mine Car Insurance out thank you
May 11, 2026
Reply from BEAM from the AA
You're very welcome, thanks for choosing us Simon 💛.
Renewed my insurance online
Renewed my insurance online. Srraightfirward but glad to see an actyal phone number you can hse to contact ggem
May 12, 2026
Informative a nd all questions answered
April 30, 2026
Insurance review.
Lovely chaomon the phone from the AA I believe, sorted out my car insurance and price starting from certain dates.. He took the time to do that, which is appreciated. Thank you. Duncan
May 10, 2026
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