BEAM from the AA logo
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BEAM from the AA Reviews 2,524

•
TrustScore 4.5 out of 5

4.5

Insurance Company
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Review summary

Created with AI, based on recent reviews

Evaluating 646 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent pricing, often finding it to be very competitive and significantly lower than renewal quotes from previous insurers. The overall user experience is consistently praised for being easy, quick, and straightforward, especially when setting up new policies. Many people appreciate the value for money, noting that the company offers good prices with additional benefits. However, some people were dissatisfied with aspects of the website, citing issues with ID verification and difficulties accessing documents due to password requirements. A few other people also felt that the process involved repetitive form filling or encountered delays that led to additional costs.

What people talk about most

Price

Users describe positive interactions with price, frequently highlighting competitive quotes and significant... See more

Website

Consumers find website to be ambiguous. Many reviewers praise the website for being easy to navigate,... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers found the process very easy to follow... See more

Service

Customers consistently note positive experiences with service. Many reviewers found the process of getting... See more

Value for money

Customers express satisfaction with the value for money, often finding competitive prices and good coverage.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unable to access verification ___________________________________________________________ When I couldn't access verification code as phone currently lost, the online assistant was excellent, gave... See more

Rated 5 out of 5 stars

The clarity of all the information was great. Documents arrived swiftly by post (I'm not brilliant online!) The price was not much different from everyone else? Love having good, clear information o... See more

Rated 5 out of 5 stars

From the very outset the customer services lady was very friendly and answered all queries, she was really nice and professional. It was lovely to speak to an actual person rather than everything onli... See more

Rated 5 out of 5 stars

They offered me a good price. I added on an extra driver & got full breakdown cover as well & it was still less than the renewal price of my previous insurer. Going through Go Compare also gives exces... See more

Company details

  1. Insurance Company

Written by the company

BEAM is a new name in car insurance from one of the UK’s leading brands. So you can feel confident you’ve got the right cover, and safe in the knowledge we’re powered by the AA.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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Rated 5 out of 5 stars

Insurance review.

Lovely chaomon the phone from the AA I believe, sorted out my car insurance and price starting from certain dates.. He took the time to do that, which is appreciated. Thank you. Duncan

May 10, 2026
Rated 3 out of 5 stars

Web page not best takes ages to put dob…

Web page not best takes ages to put dob in and I can't excess my policy info still can't get my policy info so I want to cancell my insurance with your self ww have try to dothe app 6 times keep asking for code with I do not have and can't put dob in

May 10, 2026
BEAM from the AA logo

Reply from BEAM from the AA

Hi there, we're sorry to hear you're having difficulty accessing the website and your policy information. Please reach out to us directly with some more info on what's happening so that we can help.

Rated 5 out of 5 stars

car insurance

easy to purchase car insurance and friendly and professional representative helping me. thanks

May 10, 2026
Rated 5 out of 5 stars

Good communication

Good communication and clear explanation of cover and costs

May 9, 2026
BEAM from the AA logo

Reply from BEAM from the AA

We're thrilled to hear that everything was clear, Mike 😊.

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