Great coffee and even better customer service. Had a problem when I got delivered beans instead of ground coffee, Michael was great and sorted it out very quickly - recommended ⭐️⭐️
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great coffee and even better customer service. Had a problem when I got delivered beans instead of ground coffee, Michael was great and sorted it out very quickly - recommended ⭐️⭐️
Company replied
I have been a club member for several years and have enjoyed the monthly choices provided very much. You wouldn’t believe how different each coffee tastes but they do. Fabulous flavours from many cou... See more
Truly excellent selection of coffees from independent roasters around the UK. I thought that I might want to choose my own selections, but I’ve enjoyed every coffee I’ve been sent. Very flexible subsc... See more
They have an excellent selection of coffees sourced from independent roasters. I’ve loved nearly every coffee they’ve sent me and I can pause my subscription and restart it at any time which is really... See more
Explore the UK’s best independent roasters and take the guess work out of knowing which coffees you will love. Learn all about the teams who have freshly roasted your speciality graded coffee for you. Buy coffee how and when they like (we aren't JUST a subscription company)...and great rewarded for every delivery! Beans Coffee Club is on a mission … to help people discover a better coffee experience at home by making freshly roasted coffee accessible to all.
www.reviews.io/company-reviews/store/beanscoffeeclub.com, United Kingdom
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super convenient, excellent range of beans and great value for money!
Beans coffee club have an amazing variety of independent roasters that I’ve been wanting to taste and support for ages now. Having the easy access to each roastery is the most useful feature of the company, and I will continue to use the service monthly to treat myself to the unique flavours achieved by each of Beans coffee club’s partners
Been getting this subscription for a year now and look forward to it every month, great amount of espresso for my money and haven’t had one that I don’t like yet. Fully recommend for making your own coffees at home, especially to save money getting coffees out all the time!
Tasty coffee but often not delivered when they say it will be. For example, I will get an email on Monday saying coffee is being dispatched but I don’t receive it until Friday or Saturday.
I really enjoy getting a new coffee every month. I've had a couple that haven't been to my taste but I've had far more that I've thoroughy enjoyed.
It's not cheap, but it's fair value for a premium experience.
Great service, reliable delivery and most of all great tasting coffee.
I’ve used Beans Coffee Club since I was bought a gift voucher for my birthday 3 years ago. I love the range of coffees available and the ease in which it’s delivered to me. I also love that there’s the option to choose which brewing method you use, I sometimes find ground coffee in supermarkets doesn’t always work well in an aeropress. Knowing that I’ve got a bag of coffee coming in the post every month is a real joy!
Great service and throughly enjoying the coffee from a variety of roasters.
Been using Beans Coffee Club for over a year now and never had a bad experience! Coffee is always fresh and I have it scheduled so it always comes in at just the right time. Never had any problems with deliveries, and the new point system is really generous. The prices are the best for subscription freshly roasted coffee too. Would recommend!
We are enjoying the Beans coffee club. Yes, it could be considered as being an expensive way to buy ground coffee but we like the different coffees once a month and consider it a relatively inexpensive treat. It isn't the coffee we drink every day so it depends da how you view your purchases.Every day, get your coffee cheaper from the supermarket.
Very easy to order the coffee s that you like and even pause the subscription for a while
DO NOT use this company. They took my money, did not deliver any coffee beans and do not reply to emails! They do not have a contact number so it is impossible to resolve any queries. There are many other coffee companies and I wish I had used one of these. Hopefully my review will deter others from ordering from Beans Coffee Club.

Reply from Beans Coffee Club
What a terrible business practice but at the same time a clever one!
Do not use their subscription service. They charge you £8.99 a month and send you coffee that retails on their site for less. My recent order is priced at £6.75 on their site but I was still charged the £8.99. Upon checking my previous deliveries this seems like a common occurrence. Not once have I received a coffee worth more. A subscription service should not cost more than the items being delivered. In fact, the coffee should be priced higher as the user is given what they are given (no options). This approach would be a good way to sell more expensive coffee if the consumer liked one they had received. But as it stands it is just a rip off that only annoys customers once they figure out there was close to a 20% surcharge.
I’ll be avoiding beans coffee club and the roasters who help support this scam.

Reply from Beans Coffee Club
I have had a subscription with these guys for the past 6 months and found some great quality coffees through them. I have even ordered some of them privately afterward!
I am going to be out of the country for a while and I emailed them to see if I could pause my subscription and they were very helpful, paused it and set it to start again when I get home. perfect!
Would happily reccomend them!
I've had an espresso machine for about 2 years now and tried various different subscriptions.
Beans is by far the best one I tried. The coffee is always fantastic and they always send me different options with interesting flavor profiles.
I look forward to the beans arriving through the door each week and thoroughly recommend Beans!
I couldn’t quite taste the individual flavours as much as I hoped to (although I’ve had plenty of other coffees from other brands where the flavour is so overwhelming that it’s sickly - so this was good!!), but I love the overall blend of our first subscription delivery, and am excited to receive the second.
Our first experience with fresh coffee beans. Loved the taste, and looking forward to more of the same.
Thank you.
I never received my first order. I ended up cancelling the subscription. I have received a notification saying that the coffee was roasted and would arrive in 2 to 3 days but 8 days later still o coffee.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.