BearHugs is the most gorgeous company! Faye, it’s owner, has worked so hard over the years to create this beautiful concept of sending a bear hug and has been my go to for ordering thinking of you pac... See more
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Send a thoughtful "hug in a box" gift by post. Whether it's Thinking Of You, Get Well Soon, Happy Birthday, Here For You or Just Because, BearHugs offers a range of gift boxes with a fully customisable personal touch. Corporate gifting services also available.
372 Langsett Road, S6 2UG, Sheffield, United Kingdom
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Excellent a special picked present for someone special, if you want to send something special and personal, you don’t have to look no further. Easy site to navigate, great packaging and delivered on time, highly recommend 5*

Reply from BearHugs - 'Thinking of You' Gifts
So special and excellent service. Makes the buyer and receiver happy.

Reply from BearHugs - 'Thinking of You' Gifts
I just love everything about Bear Hug gifts!
The values of the company, the choice of gifts, ready made and choose your own options are all great.
The recipients of my gifts are always delighted to get a bear hug!

Reply from BearHugs - 'Thinking of You' Gifts
really unique thoughtful gift ideas. Lovely business and great communication from the team. Will definitely order again.
Thank you! Rachael (Belfast)

Reply from BearHugs - 'Thinking of You' Gifts
I have used BearHugs many times now and every gift has been meticulously packaged and arrived on time .. fantastic gift idea from a great business Highly recommended and great value

Reply from BearHugs - 'Thinking of You' Gifts
I love Bear Hugs, being able to build your own box gives it that extra special touch. It’s quick and easy with gorgeous products and I’ve loved treating my friends and family.

Reply from BearHugs - 'Thinking of You' Gifts
It was easy to select the choices for the bear hugs box, however there was an issue with the personal message option. I contacted them about this and Faye responded within a couple of minutes and sorted the issue out. Brilliant customer service and such a lovely product at reasonable prices. I would definitely buy another bear hugs box again.

Reply from BearHugs - 'Thinking of You' Gifts
Excellent company. It was all so easy and so much choice. My friend loved it for a her birthday.

Reply from BearHugs - 'Thinking of You' Gifts
Excellent service. My recipient was very happy with their gift box and the contents that had been chosen.

Reply from BearHugs - 'Thinking of You' Gifts
This was a perfect meaningful gift to send to a friend having a tough time - it was delivered very promptly and she loved it! I like how the options of things to include are varied and so thoughtful. Will continue to use BearHugs in the future 😊

Reply from BearHugs - 'Thinking of You' Gifts
I have been using this company for surprise gifts for years and have had nothing but outstanding service. Friends who have suffered bereavements, have been going through hard times or have been celebrating achievements have all really loved receiving Bear Hugs, and the customer service is brilliant.

Reply from BearHugs - 'Thinking of You' Gifts
Fabulous customer service, so personal. I shall definitely be using Bear Hugs again when I need to give someone a little boost.

Reply from BearHugs - 'Thinking of You' Gifts
Was lucky enough to receive a bearhug gift myself a while ago and decided it would be the perfect gift for a friend who was in need of a hug. I loved being able to select which products I wanted to put in a box and the lovely extra touches available. Didn't have any issues with the ordering process and the box was delivered to the recipient without any issues. She was really really pleased with the gift and I would be happy to order again from this wonderful company.

Reply from BearHugs - 'Thinking of You' Gifts
Although the sender doesnt often get to see what's sent, feedback is the orders are well received.
I like the gesture these gifts offer and the purchase process is straightforward

Reply from BearHugs - 'Thinking of You' Gifts
Great product, absolutely beautiful!
Some issues with delivery address as others but worth persevering.
Customer service is awesome

Reply from BearHugs - 'Thinking of You' Gifts

Reply from BearHugs - 'Thinking of You' Gifts
I've ordered from Bear Hugs twice now and each time the communication has been excellent and the gifts are fantastic. Highly recommend!

Reply from BearHugs - 'Thinking of You' Gifts
Have ordered a few times and have always been pleased.

Reply from BearHugs - 'Thinking of You' Gifts
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