I heard of Beauty Boat via a discount code on a podcast I listen to. I decided to look at their website when I needed to top up skincare and was really impressed with the range but also price which wa... See more
Company replied
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I was sent the wrong item but Krystal resolved the issue so quickly and sent the correct item which was exactly as ordered
Company replied
It was by chance came across beauty boat site , bought Pai oil and Egyptian cream Interested in other stuff , slight limited choices and stock shortage , could be Covid 19 . Very competitive prices g... See more
UPDATED//Poor customer service. I have asked them for an Invoice for my order and haven't received one, with the customer service simply not replying. It's been almost two weeks since I requested... See more
Company replied
Company details
Information provided by various external sources
Beauty Boat is a pop-up shop offering the ultimate travel shopping experience, from the comfort of your home. Shop favourites such as Egyptian Magic, Alpha H, TAN-LUXE and many more.
Contact info
147 Station Road, E4 6AG, London, United Kingdom
- info@beautyboat.com
- beautyboat.com
4.5
Excellent
133 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Great range, excellent price and fast delivery
I heard of Beauty Boat via a discount code on a podcast I listen to. I decided to look at their website when I needed to top up skincare and was really impressed with the range but also price which was competitive even without the discount code. Ordering process was smooth and straightforward, and delivery using Royal Mail fast and on time. Thank you Beauty Boat!
February 23, 2026
Reply from Beauty Boat
Thanks so much for your review, and we hope you visit again sometime :)
Great customer service and item
I was sent the wrong item but Krystal resolved the issue so quickly and sent the correct item which was exactly as ordered
February 23, 2026
Reply from Beauty Boat
Thank you so much for the review - we want happy customers, so we're pleased the issue was resolved!
Good price, good products
Good price, for the beauty box I got. Good products and very fast delivery
February 13, 2026
Reply from Beauty Boat
Thank you for the review - really appreciate you taking the time. Glad you liked the Bon Voyage Box too!
Reply from Beauty Boat
Hello, Thanks for taking the time to review us. According to our records, your order was placed on 5th January and received on the 9th January which is within the normal expected delivery timescale. If there is a problem with the order, or you did not receive the order as the tracking suggests, please feel free to contact Beauty Boat directly as our customer service team will be happy to assist you. Kind regards - Beauty Boat
Reply from Beauty Boat
Thanks for taking the time to review!
So pleased to finally find a site that…
So pleased to finally find a site that stock Skin Generics 😀
March 28, 2025
Reply from Beauty Boat
Hi Rachel, Glad you like the brand - enjoy!
Reply from Beauty Boat
Thank you for taking the time to review, hope to see you again at Beauty Boat soon!
Easy to use website
Easy to use website, beautiful packaging and arrived very quickly. Will definitely use purchase from you again
February 17, 2025
Reply from Beauty Boat
Thank you for taking the time to review, and we are very glad you liked the website!
Reply from Beauty Boat
So pleased you are happy with the service - thank you taking the time to review Beauty Boat!
Reply from Beauty Boat
Thanks for your review, and for shopping with us :)
Reply from Beauty Boat
Thank you for your review of Beauty Boat!
Reply from Beauty Boat
Thanks for reviewing Beauty Boat - glad you lied the service :)
Easy to do
Easy to do! Thank you!
I meant it’s easy to order/pay for etc. which is very important for me as I’m not very competent online!
Also product is very easy to use/ doesn’t need hair to be washed every day and it does produce more growth- at least for me!
Thank you!
November 18, 2024
Reply from Beauty Boat
Thanks for your review!
Reply from Beauty Boat
Thank you for taking the time to review Beaty Boat!
Reply from Beauty Boat
Thank you for your review!
Great price and service
Brilliant company with great discounts on good brands. It arrived quickly. Thank you.
September 2, 2024
Reply from Beauty Boat
Thank you for your kind review!
Reply from Beauty Boat
Thank you so much for your review!
Reply from Beauty Boat
Thanks for shopping with us, and thanks for the review!
First time trying this Egyptian magic…
First time trying this Egyptian magic so time will tell .
February 5, 2024
Reply from Beauty Boat
Thank you for the review - and we hope you love Egyptian Magic as much as we do!
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