I heard of Beauty Boat via a discount code on a podcast I listen to. I decided to look at their website when I needed to top up skincare and was really impressed with the range but also price which wa... See more
Company replied
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I was sent the wrong item but Krystal resolved the issue so quickly and sent the correct item which was exactly as ordered
Company replied
It was by chance came across beauty boat site , bought Pai oil and Egyptian cream Interested in other stuff , slight limited choices and stock shortage , could be Covid 19 . Very competitive prices g... See more
UPDATED//Poor customer service. I have asked them for an Invoice for my order and haven't received one, with the customer service simply not replying. It's been almost two weeks since I requested... See more
Company replied
Company details
Information provided by various external sources
Beauty Boat is a pop-up shop offering the ultimate travel shopping experience, from the comfort of your home. Shop favourites such as Egyptian Magic, Alpha H, TAN-LUXE and many more.
Contact info
147 Station Road, E4 6AG, London, United Kingdom
- info@beautyboat.com
- beautyboat.com
4.5
Excellent
133 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing products
2nd time using this company as the first time I bought it from jet2 inflight shop and the products are amazing for my skin I would definitely recommend.
July 15, 2022
Reply from Beauty Boat
Thanks so much for your review! So happy that you enjoyed our Jet 2 Beauty Box - we love it too! :)
My first beauty box
I got my first beauty box on a jet 2 flight it's one of the best beauty products I ever bought. My skin as been in a bad state since having covid 19 and coming out of a coma the face oil is marvellous along with frog prince lipstick. I love it so now I'm on my next one and would highly recommended to everyone thank you x
July 11, 2022
Reply from Beauty Boat
Wow - thank you so much for your review of our Beauty Box! We love it too, but so nice to hear your feedback. Really hope you enjoy using all the products! :)
Reply from Beauty Boat
Thank you for your review, we are pleased everything arrived quickly!
Easy to order and item arrived 2 days…
Easy to order and item arrived 2 days later, can’t ask for better than that.
July 2, 2022
Reply from Beauty Boat
Thank you for your positive review! Glad you liked the service!
This is the first time I have used this…
This is the first time I have used this company and comments refer to this experience only. Excellent website one of the easiest and most straightforward I have used.
Received confirmation and details of delivery required but was not inundated!
Item received quickly and in perfect condition.
Would definitely use again.
June 21, 2022
Reply from Beauty Boat
Hello, Thank you so much for your review! We are happy that you liked the website and the service :)
First time ordering everything was…
First time ordering everything was good, the only downside was a lot of things were sold out, shame because really good prices,think it’s a new company so will expect more lines added and bigger stock levels
May 20, 2022
Reply from Beauty Boat
Thanks for your review! We have indeed got some stock issues right now, but glad you managed to find something you liked! :)
Reply from Beauty Boat
Thanks for your review!
Would recommend to others
Product at a good price, order arrived quickly I would re-order gain an recommend to others.
May 1, 2022
Reply from Beauty Boat
Thanks so much for you kind review, we are so glad you liked the products and service.
Great company
Great company. Travel boxes are great. Fast delivery from when I ordered. Would definitely recommend
May 1, 2022
Reply from Beauty Boat
Thanks for your review - we love the travel boxes too! :)
Reply from Beauty Boat
Thanks for the review, and we are very glad to hear you like your products!
Have not received item
April 17, 2022
Reply from Beauty Boat
Hello Carly, I will send you an email with further information as it does not appear you have contacted us directly to assist you. We use Royal Mail second class delivery (usually takes 3 working days), and as your order was placed last week and shipped last Thursday (right before the Easter Bank Holiday weekend), it is still with Royal Mail. I'll email you with your tracking info. :)
Reply from Beauty Boat
Thanks for your review!! :)
Super quick delivery and a money off…
Super quick delivery and a money off discount for next time.
April 7, 2022
Reply from Beauty Boat
We are so pleased that you liked the service - thank you for reviewing Beauty Boat!
Such good customer service
Such good customer service from BeautyBoat - there was an unexpected issue with my last order and they were in touch straight away, and were so professional about it. And I LOVE my products! They always arrive quickly and efficiently. Highly recommend BeautyBoat!
April 7, 2022
Reply from Beauty Boat
Hello! Thanks so much for the kind review - we are so pleased that you love the products too!
Reply from Beauty Boat
Thank you for the review of our store!
Great service highly recommended
April 2, 2022
Reply from Beauty Boat
Thanks so much for the positive review!
Reply from Beauty Boat
Thank you for the review - we are so glad you enjoyed the experience with Beauty Boat :)
Great service
Great service from beauty boat. I made an error with my postcode, so I messaged to make them aware of my mistake. I promptly received and email notifying me of the amendment made.
March 31, 2022
Reply from Beauty Boat
Thank you for your comments and glad we could help. Hope you enjoy your products from Beauty Boat!
Reply from Beauty Boat
Thank you so much for your review :)
Quick Delivery and Cheaper Than Other Retailers
I used An Post AddressPal to ship my order to Ireland.
It arrived quickly and the product was exactly what I was looking for.
Even including AddressPal fees, VAT, and Customs charges, it was still cheaper to order from Beauty Boat than from Amazon or eBay.
March 15, 2022
Reply from Beauty Boat
Hi there - thanks for your review of Beauty Boat!! So pleased that you found what you were looking for and the shipping worked well for you.
The Captain is always checking to make sure we have great deals on offer! ;)
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