Beauty Boat Reviews 133

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I heard of Beauty Boat via a discount code on a podcast I listen to. I decided to look at their website when I needed to top up skincare and was really impressed with the range but also price which wa... See more

Company replied

Rated 5 out of 5 stars

I was sent the wrong item but Krystal resolved the issue so quickly and sent the correct item which was exactly as ordered

Company replied

Rated 5 out of 5 stars

It was by chance came across beauty boat site , bought Pai oil and Egyptian cream Interested in other stuff , slight limited choices and stock shortage , could be Covid 19 . Very competitive prices g... See more

Rated 4 out of 5 stars

UPDATED//Poor customer service. I have asked them for an Invoice for my order and haven't received one, with the customer service simply not replying. It's been almost two weeks since I requested... See more

Company replied

Company details

  1. Toiletries Store

Information provided by various external sources

Beauty Boat is a pop-up shop offering the ultimate travel shopping experience, from the comfort of your home. Shop favourites such as Egyptian Magic, Alpha H, TAN-LUXE and many more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

133 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Easy to order

Easy to order. Prompt delivery. Neat packaging. Product is a longtime favourite so know it is always fab

March 14, 2022
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Reply from Beauty Boat

Thank you for your review! We hope you continue to enjoy your favourite product.

Rated 5 out of 5 stars

Great customer service

Great customer service. My order was one item short, I had a reply to my email within am hour and missing item arrived with extra goodies. Definitly purchase again

March 7, 2022
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Reply from Beauty Boat

Thank you for your kind review - and we are so sorry you had an item missing in the first place!

Rated 5 out of 5 stars

Excellent service

Excellent service. My item arrived the next day. Very satisfied.

March 4, 2022
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Reply from Beauty Boat

Thank you so much for the positive review :)

Rated 5 out of 5 stars

Prompt Delivery

Really quick delivery after ordering. Really pleased with my purchase.

February 12, 2022
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Reply from Beauty Boat

Hi there - thank you so much for the positive review! We are glad you liked your products too!

Rated 5 out of 5 stars

Love this shop

Love this shop, great prices and products and always delivered on time, thanks!

Update, have ordered numerous times from this shop recently, their prices are brilliant and the product is excellent, well packed and on time, couldn't recommend any higher! Thanks.

February 10, 2022
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Reply from Beauty Boat

Thanks for the review! :) We are so glad you love the shop!

Rated 5 out of 5 stars

Great company to deal with over last…

Great company to deal with over last couple of years with great prices. Had item delivered that had leaked. Contacted customer service who sent out replacement without any issues. Keep up the good work.

January 17, 2022
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Reply from Beauty Boat

Thank you so for review Lorna! Hope you enjoy using the Tan Luxe :)

Rated 5 out of 5 stars

Great product range.

Great product range, unbelievable price for some very good brands. Emailed customer service and received a very prompt reply. Will definitely buy from here again.

January 14, 2022
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Reply from Beauty Boat

Thanks for the review! We hope you enjoy your products.

Rated 5 out of 5 stars

Love the products in my order

Love the products in my order, arrived very quickly! Will order again

December 14, 2021
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Reply from Beauty Boat

Hello Lauren - Thank you so much for your kind review, we are so pleased you love your products! Wishing you a very Happy Christmas from the Beauty Boat Team :)

Rated 5 out of 5 stars

Fast service

Website seemed a bit clunky but order was delivered very quickly good prices

December 7, 2021
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Reply from Beauty Boat

So pleased you liked the service, and thank you for taking the time to comment!

Rated 5 out of 5 stars

Excellent service

Excellent service. Products well packaged and arrived in good time.

December 4, 2021
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Reply from Beauty Boat

Hello Kate, Thanks so much for your kind review, we really appreciate it! :)

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, excellent product.

November 16, 2021
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Reply from Beauty Boat

Thank you for your review, so pleased you like the product :)

Rated 5 out of 5 stars

Fab service

Very happy
Quick delivery and very well packaged

November 13, 2021
Beauty Boat logo

Reply from Beauty Boat

Dear Karen, Thank you so much for the review - we are so pleased that you are happy with the products and our service ! :)

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