I heard of Beauty Boat via a discount code on a podcast I listen to. I decided to look at their website when I needed to top up skincare and was really impressed with the range but also price which wa... See more
Company replied
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I was sent the wrong item but Krystal resolved the issue so quickly and sent the correct item which was exactly as ordered
Company replied
It was by chance came across beauty boat site , bought Pai oil and Egyptian cream Interested in other stuff , slight limited choices and stock shortage , could be Covid 19 . Very competitive prices g... See more
UPDATED//Poor customer service. I have asked them for an Invoice for my order and haven't received one, with the customer service simply not replying. It's been almost two weeks since I requested... See more
Company replied
Company details
Information provided by various external sources
Beauty Boat is a pop-up shop offering the ultimate travel shopping experience, from the comfort of your home. Shop favourites such as Egyptian Magic, Alpha H, TAN-LUXE and many more.
Contact info
147 Station Road, E4 6AG, London, United Kingdom
- info@beautyboat.com
- beautyboat.com
4.5
Excellent
133 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The ordering was easy,was kept up to…
The ordering was easy,was kept up to date in regards to delivery...product arrived on time.
Service was excellent considering the present conditions worldwide.
Thankyou...also the product is amazing!
November 1, 2021
Reply from Beauty Boat
Thank you so much for the review, this really helps a small website like ours :)
First time I have bought from this…
First time I have bought from this company. Excellent service, competitive prices and quick delivery. Can’t fault them.
October 23, 2021
Reply from Beauty Boat
Hello Jane - thank you so much for your review! We hope to see you again in the future and in the mean time, enjoy your products! :)
Reply from Beauty Boat
Thank-you for your comment Lyn, we really appreciate it, and hope you enjoy your products! :)
Sadly I was sold a product that was out…
Sadly I was sold a product that was out of date. They are still disputing it and want to confirm with the company that sold to them. This is not a company that puts their customer first and makes things right straight away for you. Beware, if its too good to be true, it probably is and I'm now £62 out of pocket and left with a dud out of date product. Very frustrating! Do not recommend!
December 22, 2020
Unprompted review
Reply from Beauty Boat
Thank you for your comments and we are very sorry you were not happy with the purchase. However, as per the our communication with you, all the batch codes were double checked with the brand - as we wanted to make doubly sure nothing was wrong. As confirmed to you by email, the products were not out of date.
I bought a product from them that I…
I bought a product from them that I have used for years with amazing success. I always purchased from other retailers before. The first thing I noticed from the beauty boat shipment was that it smelled different to what I was used to. Then my skin reacted horribly to it. Something wasn't right. I then bought it from another retailer and compared and they were in fact different with no skin reaction from the new one. I don't imagine it was counterfeit but perhaps just so old it became off.
November 27, 2020
Unprompted review
Pleased with my package!
Pleased with my package, I got one of my favourite products for a lot less and super fast delivery, great samples included with my delivery too!
November 18, 2020
Unprompted review
Reply from Beauty Boat
Thank you for your review - we are glad you liked your products! :)
Great company great products
October 2, 2020
Unprompted review
Reply from Beauty Boat
Thank you for your review! We hope you enjoyed your products!
Great website
Great website! Genuine bargains to be had with fast delivery. Always keep an eye on this site for offers.
September 26, 2020
Unprompted review
Great range of products
September 14, 2020
Unprompted review
It was by chance came across beauty…
It was by chance came across beauty boat site , bought Pai oil and Egyptian cream
Interested in other stuff , slight limited choices and stock shortage , could be Covid 19 . Very competitive prices good company , I would recommend and shop again
August 25, 2020
Unprompted review
Great offers and fast easy service…
Great offers and fast easy service What’s not to love!
July 26, 2020
Unprompted review
Brilliant service and fantastic prices
Brilliant service and fantastic prices. I save a lot of money buying my skincare from here
July 23, 2020
Unprompted review
Great prices swift delivery
July 18, 2020
Unprompted review
Wonderful customer services great prices
Wonderful customer services, fantastic prices in some of my favourite brands❤️
July 3, 2020
Unprompted review
Very happy customer
Brilliant website so made up to have found it. The 30% off deal is fantastic and I saved so much after buying some Tan Luxe products that I had been wanting to try for ages. The delivery came very quickly even with the current delays at the postal service. Will definitely buy from here again :)
May 23, 2020
Unprompted review
I was able to get my favourite Tan Luxe…
I was able to get my favourite Tan Luxe products at great prices and picked up some new brands to try!! Love the discount..
May 16, 2020
Unprompted review
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