I have received my products within two days I’m very pleased with the products also the communication with the company I had ask few questions via email and had quick response. It was well packaged w... See more
Company replied
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See what reviewers are saying
I have been asked to review my purchase twice but I have not received my order yet. It's been two weeks and I already raised a query but no one replies. I didn't receive any confirmation email after... See more
Really good experience with beautyshop direct. Products works, quick delivery and not problems to solve. I have become a repeat customer. Making another order as I write this review. It would nice to... See more
Company replied
Very good. Ordering was easy and delivery was very quick .The products that I received were as described and genuine , plus included in my order was a complimentary face mask .I should also mention t... See more
Company replied
Company details
Information provided by various external sources
Beauty Shop Direct is a Leading Supplier of Beauty and Aesthetics products: Dermal fillers, mesotherapy, skin care, microneedling, bbglow, lashes & brows
Contact info
United Kingdom
- beautyshop.direct
3.4
Average
692 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Beautyshop
Hello Mel, Thanks for your review. We are glad to hear that you are happy with the service received and hope you come back again soon!
Always happy with their services and…
Always happy with their services and products. Products arriving quick and customer services and support is excellent.
Been a customer for a while and been very satisfied.
January 16, 2022
Reply from Beautyshop
Hello Mel, Thanks a lot for your detailed feedback - this keeps us motivated! It is always great to see the views first hand from our customers. We are looking forward to seeing you back:) Have a lovely day!
Not very good customer service.
January 14, 2022
Reply from Beautyshop
Dear customer, we are really sorry to hear that you has issue with our customer service, our customer service team works really hard to accommodate all customers as quickly as possible. We would appreciate a little more detail in term of what was the issue with our customers service in order to prevent this from happening again. Please contact info@beautyshop.direct where out customer service would love to hear from you and help you resolve any issues. Have a lovely day.
Reply from Beautyshop
Dear Iwona, Thank you for sharing your experience and it is always a pleasure to receive this feedback from our customers.
We thank you for your time and wish you a good day.
Defo 5 stars
Defo 5 stars. Had questions and at an instant the customer service was great and responded very quickly highly recommended
January 9, 2022
Reply from Beautyshop
Hello Adil, we are delighted with this awesome review, our customer service always strives to accommodate all customers as quickly and efficiently as possible and we are glad that you were able to experience that. We look forward to you shopping with us again online soon.
Fast delivery,great products.
January 9, 2022
Reply from Beautyshop
Hello Emerita, many thanks for taking the time to leave a review. We are delighted you have been happy with the service provided and thank you for shopping with Beauty Shop Direct and we hope to see you back soon.
Have a lovely day.
Best Wishes
Reply from Beautyshop
Hello Christina, Thanks for your fantastic review. We are delighted to hear you had a positive experience with Beauty Shop Direct. Have a lovely day:)
First time I have used this company
First time I have used this company, item arrived quickly so far so good, will use again
Thank you
January 4, 2022
Reply from Beautyshop
Dear Lorna! Thank you for purchasing from Beauty Shop Direct and the high ranking, it encourages our team to continue working as hard. Good to know you are happy with the service we provided. Look forward to seeing you back again soon. Have a lovely day!
Absolutely fantastic products as usual…
Absolutely fantastic products as usual to shy for photos but love what they have done for me ,🥰🥰🥰
January 3, 2022
Reply from Beautyshop
Dear Brinky, Thank you so much for taking the time to leave us a review. We really appreciate and value your feedback.
We're really pleased to hear that you are always happy with the service you receive from us!
Reply from Beautyshop
Dear Gillian! Thank you for your valued review. We are please to know you enjoyed purchasing form us. We are look forward to seeing you shop with us again in the future. Have a nice day!
Great company
January 3, 2022
Reply from Beautyshop
Dear Hanna! Thank you for a nice review and for shopping with us. Look forward to seeing you again ;) Have a lovely day!
Reply from Beautyshop
Hello Izzy, thank you for shopping with Beauty Shop Direct! We are super pleased to hear you love your new products and hope you'll be back soon! Have a great day:)
Super quick and efficient delivery
Super quick and efficient delivery. Also really helpful with any questions etc. reasonable priced products. Would highly recommend
December 21, 2021
Reply from Beautyshop
Dear Claudia, Thank you very much for giving us a shot, and even more for leaving such a lovely 5-star feedback! We really appreciate this and hope to continue impressing you with all future orders.
Reply from Beautyshop
Dear Sarah, Thank you for your 5-star review.
We are pleased to hear your parcels arrived promptly and you are happy with your experience. We look forward to you shopping with us again in the future. Have a great day.
Excellent service very professional
Excellent service very professional. Very reasonable prices.
December 20, 2021
Reply from Beautyshop
Hello Deb, We're really pleased to hear you received some great support from the team.Thank you for taking the time to send us this review. Have a lovely day:)
Reply from Beautyshop
Hello Angela, Thank you for taking the time to write a review. Feedback is very important to us. Hope to see you shop with us again soon.
Excellent and very fast!!!
December 15, 2021
Reply from Beautyshop
Dear Tjenny, Thanks for your review and for shopping with Beauty Shop Direct! We are glad to hear that you are happy with the service received and hope you come back again soon!
Always excellent customer service
December 13, 2021
Reply from Beautyshop
Hello Marina, thank you so much for your 5 star review! We are so pleased to see that you are happy with out service, this is exactly how we want our customers to feel about the orders they place with us! We hope you shop with us again soon!
Great service 5 star
December 9, 2021
Reply from Beautyshop
Hello Tanya, thanks for the 5 star review! We are so pleased to hear that you enjoyed shopping with Beauty Shop Direct. We hope you have a lovely day:)
Reply from Beautyshop
Hello Stephen, thank you for your kind words, it is alway a pleasure to hear about how our customers spent their time with us. We hope to you see back soon. Have a great day:)
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