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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the reasonable pricing of the products, finding them to be good value. Many also praise the quality of the products and the service received, highlighting the efficiency and quietness of appliances like washing machines and dishwashers. However, some people were dissatisfied with the customer service, reporting difficulties in reaching support and resolving issues. There are also mentions of products breaking down prematurely or experiencing faults, with some customers expressing concerns about product longevity and reliability.

What people talk about most

Product

Clients share ambiguous opinions on product quality and reliability. Many reviewers praise Beko products for... See more

Quality

Customers had ambiguous experiences with quality. While some reviewers praise the longevity and reliability... See more

Service

Consumers find service to be ambiguous. While some customers report great customer service in the shop,... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate the reasonable and competitive... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing significant frustration.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought replacement dishwasher (mine clapped out on christmas day 2024) - replacement arrived with all instructions for setup. Instructions were almost easy to follow for a "lay person" - once we got o... See more

Rated 4 out of 5 stars

I like the machine and the size is good. It’s noisier than I was expecting though. It doesn’t have the super fast wash option that it advertised which disappointed me. Hoping this one lasts 18 years l... See more

Rated 4 out of 5 stars

Great price, happy with everything. I would have given 5stars, but the pictures in the instructions are far to small... really irritating.

Rated 4 out of 5 stars

Prompt delivery of new Beko fridge freezer & washing machine. Helpful & courteous removal of old Beko goods.


Company details

  1. Wholesaler Household Appliances

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.


Contact info

3.7

Average

TrustScore 3.5 out of 5

307 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good value

We received the washing machine promptly + at a good price from Cassidy electrical in Donegal Town. Instructions regarding warranty/guarantee were very easily followed. All round, a good experience.

October 28, 2024
Rated 3 out of 5 stars

The machine came with a fixed lable…

The machine came with a fixed lable with a phone no to ring for extra waranty.phone no does not work.inside the booklet theres another phone no that does not work.had to go back.to store just to get the right phone no a waste of my time

October 27, 2024
Rated 5 out of 5 stars

Single built-in oven

I have purchased single built-in oven, for very reasonable price. Works perfectly. Very satisfied, delivered and installed as agreed. Also the old oven was collected for free.

September 24, 2024

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