Belfastbedsuperstore Reviews 225

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Josh was very friendly and approachable, from the moment I walked into the showroom. Listened attentively to my needs and requirements and without being pushy, recommended 4 mattresses that he fe... See more

Rated 5 out of 5 stars

Great selection of beds and mattresses on display. Able to test out your bed at your leisure. Staff on hand to guide you throughout the range and can answer any questions you have. Brought two mattres... See more

Company replied

Rated 5 out of 5 stars

On Friday, I went bed shopping for a new bed I needed that weekend. The bed was promptly delivered on Saturday morning. Something 99% of other bed suppliers couldn’t do without waiting 6-8 weeks. I co... See more

Rated 5 out of 5 stars

I ordered a double mattress for my guest bedroom from the Ipswich store last week. Stuart was so friendly, informative and helpful. My mattress was delivered today free of charge by two friendly del... See more

Company details

  1. Bed Shop

Written by the company

Our branches at Coldhams Road in Cambridge and 50-54 Westgate Street in Ipswich continue to offer our own value for money range right up to the most exquisite Hypnos brand, as supplied to many five star hotels around the world. We stock beds and mattresses by virtually every major manufacturer including top brands such as Dunlopillo, Hypnos, Kaymed, Relyon, Sealy, Silentnight - plus a selection of great value ranges from smaller manufacturers. Prices start from as little as £69 for a single mattress and go up to over £4,000 for a top-of-the-range Hypnos Divan set. And because we have been established in Cambridge for over 100 years and trade from our own premises with over 20,000 feet of space we are able to buy in bulk at reduced prices and then pass these savings directly on to you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

225 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Really helpful and friendly guy

Really helpful and friendly guy, told him what we wanted and he showed us offers and beds available to us...easy to make choice and sale, also brought new headboard for our king size bed as prices really competitive...excellent choice...

October 4, 2025
Rated 5 out of 5 stars

Good as it gets

couldn't find the mattress cheaper anywhere after thorough research .Bought after a few questions, over the phone, Efficient and pragmatic chap was helpful.l

September 7, 2025
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Reply from Belfastbedsuperstore

Thank you for your positive feedback. Best regards, Jack

Rated 5 out of 5 stars

Great experience

We've bought from Belfast beds previously and it was our first port of call looking to replace our mattress.
Good choice of different beds and great service from both Alex and Josh. Eventually settled on a Seally.

August 22, 2025
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Reply from Belfastbedsuperstore

Thanks for you positive review. Jack

Rated 5 out of 5 stars

Excellent sales service

I was very impressed with the sales service I received today. The salesman was very helpful, without being too pushy. He provided me with all the information I requested and pointed out all the options. He was then able to quickly sort out a quotation and I was happy to make my purchase.

August 21, 2025
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Reply from Belfastbedsuperstore

We are glad to have helped. Thanks for your review. Jack

Rated 5 out of 5 stars

Staff very helpfull No pushsy sales.

Staff very helpfull No pushsy sales.
Jack had time to check stock and was great at calling back when found info asked about.

August 2, 2025
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Reply from Belfastbedsuperstore

Appreciate your kind feedback. All the best, Jack

Rated 5 out of 5 stars

Personal service

Alex was extremely helpful and the bed we bought was very good value for money.

August 4, 2025
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Reply from Belfastbedsuperstore

Thank you for your review

Rated 5 out of 5 stars

Immediate response to a phone call

Immediate response to a phone call. Was given clear answers to questions, and helpful advice.
Member of staff I spoke to supplied answers to my questions re cost etc within an hour. Also made all this information available to his colleague so that either of them could give us optimum assistance when we visited following day.
Outstanding customer service.

July 16, 2025
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Reply from Belfastbedsuperstore

Thank you very much for your review. Please let us know if there is anything else we can help with! Jack

Rated 5 out of 5 stars

Exceptional Service

Needed an Adjustable Bed and mattress for my elderly Mother who lives in Leicester and was coming out of hospital at short notice. Tried a couple of the big name national chains in Cambridge expecting to find something suitable and have it delivered in a couple of days but both had lead times of 3 weeks or more. On the off chance, tried Belfast Beds, found something suitable but lead times were 1-2 weeks. So they offered to sell us the floor model (at a discount) along with a new mattress and delivered it to Leicester within 2 working days. Would have been sooner if the van/driver hadn't already been booked. It was eventually delivered by Jack, one of the co-owners himself (because the regular van driver had called in sick with a football injury that day). When he arrived, he couldn't have been more helpful setting-up the adjustable bed in an upstairs bedroom, delivering another mattress to a separate bedroom and even taking away an extra single bed that my mother decided she no longer wanted at the last minute. Exceeded all my expectations for a small local company when called on to do something out of the ordinary.

June 5, 2025
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Reply from Belfastbedsuperstore

Thanks for your positive and detailed review! Glad to have been of assistance, Jack

Rated 5 out of 5 stars

We visited the shop on the morning of…

We visited the shop on the morning of 12th June 2025. Their service levels were very friendly and first class. We explained that as our new bed frame was arriving next day from a different company that it would be great to get the new mattress as soon as possible, but accepeted this might take maybe a week to achieve. Well within an hour of our visit they delivered the new mattress. Excellent service all round. Well done all the Belfast team

June 12, 2025
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Reply from Belfastbedsuperstore

Thanks for your positive review! Jack

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