I've bought a few items recently, Ruby Shoo and Desigual. I had to exchange or return a couple and Deb and her staff were very accomodating. A few people have criticised on here and I admit Customer S... See more
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Review summary
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Ruby shoo, Gillian floral ,prompt shipping and delivery, was kept informed by email every step of the way .
Ordered a set of ruby shoos bag and shoes and another pair of ruby shoos, great selection of shoes but only limited sizes of the ones I was looking for hence why ordered 2 pairs, delivery was quick an... See more
I could not be happier with the quality of shoes and the shipping times considering in another country. Their response time to my questions was prompt and I appreciate it. Thank you for the beautiful... See more
4.1
Great
602 reviews
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Hasn’t replied to negative reviews
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This store has a wonderful selection of…
This store has a wonderful selection of shoes, but the customer service department pretty much does not exist. I’ve been waiting for over a month from my order and after writing six emails, there has been one response. This response barked an answer stating that the offer had yet to ship. I finally filed a fraud complaint.
October 9, 2025
Unprompted review
The delivery and the product is great…
The delivery and the product is great but unfortunately the returns process is shocking. I’ve left numerous emails and made phone calls to ask for a returns label and had no reply. I’m not sure the returns process is set up properly and is genuine
September 12, 2025
Unprompted review
Don't buy from these
Bought a pair of shoes from Belledivino via AMAZON £70 delivery date came and went contacted seller and no reply contacted amazon they said check courier EVRI was contacted and said tracking number generated but they didn't have package so contacted amazon again they sent message to seller after I did again and again and no reply to either of us Amazon had to refund me after zero action from seller take my advice don't buy from Belledivino NO CUSTOMER SERVICE
September 15, 2025
Unprompted review
Great online shopping experience
I had a great experience shopping with Belle Divino over this spring/summer. So far, I made three purchases, and the items were delivered quickly. I also had a specific request for a Desigual dress, and Belle Divino were able to accommodate, which I am grateful for. I think I will continue shopping with Belle Divino for Desigual items, as I had a great experience.
May 27, 2025
Unprompted review
Ruby shoo
Ruby shoo, Gillian floral ,prompt shipping and delivery, was kept informed by email every step of the way .
August 26, 2025
Found exactly what I wanted from this company!
I found this company by chance via Google and am so pleased I did! I bought a really fabulous very colourful short lightweight jacket with hood that is waterproof and brilliant. It's exactly what I wanted and has been very much admired. I'd never heard of the brand Compania Fantastica before but absolutely love their joyful use of colour so will be back to Belledivino again to buy again I know. Dispatch was swift and I can't fault the service of this company.
June 26, 2025
I was very pleased with my order
I was very pleased with my order. It arrived in good time & in perfect condition & it was great value for money. I wouldn't hesitate to recommend them to family & friends, and also to purchase from them again.
July 6, 2025
Bought size 4 ladies shoes size 7 arrived.
Bought size 4 ladies shoes, size 7arrived. took too long to rectify and poor customer service by slow to answer several e-mails..Size 4 arrived yesterday but wife not a happy bunny!
June 2, 2025
I bought my shoes on Sunday and paid…
I bought my shoes on Sunday and paid extra for next day delivery but they didn't arrive till Thursday
June 9, 2025
Item dispatched promptly
Item dispatched promptly. Exactly as described and good quality. Comfortable to wear.
May 30, 2025
Beautiful stunning shoes
Beautiful stunning shoes, but they didn’t fit me! 🤦♀️
Very speedy responses from customer service.
March 27, 2025
I am so sorry but I love my shoes and…
So after my review the lady contacted me straight away with apologies - thank you due to a technical glitch would definately buy from her again thank you x
June 3, 2025
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