I've bought a few items recently, Ruby Shoo and Desigual. I had to exchange or return a couple and Deb and her staff were very accomodating. A few people have criticised on here and I admit Customer S... See more
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Disappointing experience
I ordered and paid for two pairs of shoes but only received one. Despite multiple attempts, Belle Divino has not responded to my emails or phone calls. The courier, Evri, refuses to take responsibility, leaving me with no explanation or resolution. I’m still unclear about what happened to the second pair. Overall, this has been a frustrating and disappointing experience. I would strongly advise others to avoid shopping with Belle Divino.
…disappointed as never arrived
Ordered size 7 and refunded after being told it was out for delivery. No size 7 available disappointed
Great item
Great item, Speedy delivery, but sadly chores dix not fit. Good returns procedure. Thank you
The shoes arrived within days
The shoes arrived within days, well-packed and looking fabulous. I adored them but even though they were very comfortable they were just a bit too high for my poor elderly feet. I am truly sad because they are just great looking things.
The colour of the tights was far far…
The colour of the tights was far far brighter than the photo, and as a result, unwearable for the event planned.
Poor communications from supplier
I received no updates regarding when my order would be delivered. Infact I wasn’t aware that it had been delivered which was actually placed in my garden waste bin! Luckily I managed to find it before the bin was emptied! I received no communications other than confirmation that my order had been placed and would be delivered between 3-5 days. Won’t rush to order anything again!
Goods easygoing order and arrived…
Goods easygoing order and arrived promptly Thank you
It arrived shockingly quickly
The clothes are a good price and the parcel arrived super quick!
The size was a very small fit
The size was a very small fit, I have bought shoes online that are the very same size, and they were really comfortable to wear, the shoes I bought are really hard and extremely uncomfortable to wear, I cannot return them because the coat is too high, I ended up paying
over €100.00 for a pair of shoes that were originally advertised for €65.00
I will not be shopping with this shop again.
G Murphy
Bad service
No communication whatsoever,ignored e mails voicemail and text. Only responded after PayPal became involved after which refund given.
Fake information. False advertising.
Ordered an item over a week ago.. Received an email to say my shoes had been dispatched and I also got sent a royal mail tracking number. Contacted the company today. Been told oh our warehouse can't find the shoes so we will organise a refund for you.. strange that you lied and told me they'd been dispatched with royal mail. Obviously fake information and also a fake tracking number. Do not use this company.
FRAUDULENT DO NOT USE
I paid over £100 for a coat which has not been received. I requested a refund which has not been received. All contact has been ignored. DO NOT USE THIS COMPANY.
I will not order from you again
There is no possibility to contact me, I wanted to change the size at the moment I ordered and the order was closed and there is no possibility, there is no customer service, very disappointing
It looks like drop fishing and I still haven't received the coat you cheaters
Shipment arrived quickly.
Wrong item sent
Wrong item sent. Unable to get a response from company. 2 weeks ago I Ordered a Desigual Top, received a dress which I already have. Emailed twice and phoned and have had no reply as yet.
item arrived at great speed
item arrived at great speed, beautifully packed and exactly as described. Thank you
Absolutely gorgeous shoes and a very…
Absolutely gorgeous shoes and a very speedy delivery. Thank you so much, I will definitely buy from Belledivino again!
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