Belledivino Reviews 

600
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers had a great experience with this company. Customers consistently praise the prompt and fast delivery, often noting that items arrived quickly and on time, even for international orders. People are also very satisfied with the quality of the products, finding them to be as described, well-made, and beautiful. However, some customers experienced issues with orders, such as receiving incorrect sizes or items that didn't fit, leading to returns. A few other people also felt that next-day delivery services were not always reliable, and some encountered difficulties with tracking information or getting responses from the company regarding their orders.

What people talk about most

Product

Consumers find products to be positive, often praising their quality, design, and how well they match... See more

Delivery service

Reviewers express satisfaction with the delivery service, frequently highlighting fast and prompt delivery... See more

Order

Customers had ambiguous experiences with their orders, with some expressing satisfaction with fast delivery... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've bought a few items recently, Ruby Shoo and Desigual. I had to exchange or return a couple and Deb and her staff were very accomodating. A few people have criticised on here and I admit Customer S... See more

Rated 4 out of 5 stars

Ruby shoo, Gillian floral ,prompt shipping and delivery, was kept informed by email every step of the way .

Rated 4 out of 5 stars

Ordered a set of ruby shoos bag and shoes and another pair of ruby shoos, great selection of shoes but only limited sizes of the ones I was looking for hence why ordered 2 pairs, delivery was quick an... See more

Rated 5 out of 5 stars

First time customer. Great choice once I filtered on my criteria. Bought a top, great design, material, cost and delivery. Will certainly be a returning customer.


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

600 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(600)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

KEEP CLEAR OF THIS COMPANY

My order arrived on time but didn’t fit so I needed to return it. There was no returns paperwork in the package so I emailed the email address I found online. I had no reply to this. I emailed again after a few days and again this email was ignored. I then found a phone number online and called that, but it just went to an answering machine. I left a message but again no one contacted me. I have now had to go via my credit card company to request a refund via section 75 claims as my order was worth over £100. Do not under any circumstances by from this company as they are completely unreliable.

February 22, 2026
Rated 5 out of 5 stars

First time customer

First time customer. Great choice once I filtered on my criteria. Bought a top, great design, material, cost and delivery. Will certainly be a returning customer.

January 28, 2026
Rated 1 out of 5 stars

Avoid

Ordered next day delivery and paid £10 for the service. 2 days later still no delivery and no response from the company. Very poor customer service. Shouldn't offer next day if can't deliver

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Wedding shoes

Order process was straight forward, and shoes arrived quickly. I ordered shoes for my wedding day, and they were beautiful and were exactly as pictured. The shoes feel well made and fit like a glove. Great!

November 7, 2025
Rated 4 out of 5 stars

I've bought a few items recently

I've bought a few items recently, Ruby Shoo and Desigual. I had to exchange or return a couple and Deb and her staff were very accomodating. A few people have criticised on here and I admit Customer Service communications could be a bit more 'touchy-feely', but overall I am very pleased with my items and experience.

October 13, 2025
Rated 1 out of 5 stars

This store has a wonderful selection of…

This store has a wonderful selection of shoes, but the customer service department pretty much does not exist. I’ve been waiting for over a month from my order and after writing six emails, there has been one response. This response barked an answer stating that the offer had yet to ship. I finally filed a fraud complaint.

October 9, 2025
Unprompted review

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