Belledivino Reviews 

602
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of the products, noting items are well-made and accurately described. Many consumers also highlight the fast and efficient delivery service, with orders arriving promptly and often well-packaged. People appreciate the good selection of items available, finding products that meet their expectations. However, some customers experienced issues with customer service, reporting slow responses or a complete lack of communication regarding their inquiries. A few other people also felt that there were problems with their orders, such as receiving items in the wrong size or experiencing non-delivery, sometimes to incorrect locations.

What people talk about most

Product

Customers had positive experiences with product, with many expressing happiness with their purchases and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast and prompt delivery... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with their... See more

Quality

People report positive experiences with quality, with many customers expressing satisfaction with the... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing disappointment regarding slow... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've bought a few items recently, Ruby Shoo and Desigual. I had to exchange or return a couple and Deb and her staff were very accomodating. A few people have criticised on here and I admit Customer S... See more

Rated 4 out of 5 stars

Ruby shoo, Gillian floral ,prompt shipping and delivery, was kept informed by email every step of the way .

Rated 4 out of 5 stars

Ordered a set of ruby shoos bag and shoes and another pair of ruby shoos, great selection of shoes but only limited sizes of the ones I was looking for hence why ordered 2 pairs, delivery was quick an... See more

Rated 5 out of 5 stars

The boots that I ordered arrived the next day in beautiful packaging. They were obviously packed with care. The boots themselves are gorgeous and of a high quality.


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

602 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(602)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Holiday dress

Tried the dress on in Majorca but needed a different size and they did not have it. Tracked it down to Belledivino when I got back home. It arrived quickly with free postage and it fits perfectly.

June 5, 2024
Rated 5 out of 5 stars

Ruby Shoo Shoes

Ordered some shoes and messed up my delivery address! Emailed to provide full details but did not get a reply which made me a little anxious….however the address was amended and they arrived really nicely packaged and very quickly. Really like the brands they have as different and are of very good quality.

June 3, 2024
Rated 4 out of 5 stars

Lovely shoes ❤️

My wife thought the style and quality of the shoes were excellent. I have submitted a refund for one pair of shoes and this has been acknowledged. Good service ✅

April 29, 2024
Rated 1 out of 5 stars

I ordered 2 pairs of shoes 2 weeks ago

I ordered 2 pairs of shoes 2 weeks ago. I haven't received the shoes. I have contacted them,twice now. No response. They were for my bridesmaids. I'm so upset. However, I've had two emails about leaving a review.. so they can clearly send emails.

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered a pair of Ruby shoo shoes (…

Ordered a pair of Ruby shoo shoes ( lulu) . The shoes were very well made in a classic vintage style. A perfect match for a dress purchased for a wedding in the autumn. I love the Ruby shoo range and belledivino are the main stockists of them in the UK.. Belldivino provide a very quick delivery service and their footwear always come well packaged to prevent damage

April 8, 2024
Rated 5 out of 5 stars

Backpack

Ordered online, no problems with this or previous orders, prompt delivery, lovely summer shades for a backpack.

April 3, 2024
Rated 5 out of 5 stars

Very nice to deal with

Very nice to deal with, honest and reliable. Personal touch in transactions as you'd expect from a small family run business. Pleasurable experience all round and super fast despatch of my item. I highly recommend Belledivino from my experience.

March 6, 2024

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