Belledivino Reviews 

602
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of the products, noting items are well-made and accurately described. Many consumers also highlight the fast and efficient delivery service, with orders arriving promptly and often well-packaged. People appreciate the good selection of items available, finding products that meet their expectations. However, some customers experienced issues with customer service, reporting slow responses or a complete lack of communication regarding their inquiries. A few other people also felt that there were problems with their orders, such as receiving items in the wrong size or experiencing non-delivery, sometimes to incorrect locations.

What people talk about most

Product

Customers had positive experiences with product, with many expressing happiness with their purchases and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast and prompt delivery... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with their... See more

Quality

People report positive experiences with quality, with many customers expressing satisfaction with the... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing disappointment regarding slow... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've bought a few items recently, Ruby Shoo and Desigual. I had to exchange or return a couple and Deb and her staff were very accomodating. A few people have criticised on here and I admit Customer S... See more

Rated 4 out of 5 stars

Ruby shoo, Gillian floral ,prompt shipping and delivery, was kept informed by email every step of the way .

Rated 4 out of 5 stars

Ordered a set of ruby shoos bag and shoes and another pair of ruby shoos, great selection of shoes but only limited sizes of the ones I was looking for hence why ordered 2 pairs, delivery was quick an... See more

Rated 5 out of 5 stars

The boots that I ordered arrived the next day in beautiful packaging. They were obviously packed with care. The boots themselves are gorgeous and of a high quality.


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

602 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.1

All reviews

(602)

52 reviews in the last 12 months

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Rated 3 out of 5 stars

Shoe strap

Nice design, more beautiful than the picture shown. However, the shoe strap is too short, it almost didn’t go round my ankle, didn’t realise this until the day I needed it otherwise I would have returned it.

December 6, 2023
Rated 1 out of 5 stars

I have an issue with my purchase

I have an issue with my purchase. I’ve sent emails and texts, but received no response. The post office returned the item, and no one has contacted me yet.

November 12, 2023
Belledivino logo

Reply from Belledivino

The address was undeliverable and you have been refunded

Rated 5 out of 5 stars

Gorgeous ‘Shoo’s’

Looovvve Love this design but wish they came in 1/2 sizes, as the size 7 I purchased were quite tight but may have been more comfortable if they had memory foam like some of the other designs. I think a size 8 (had they been available) may have been too loose. I paid for next day delivery, so came when expected.

October 26, 2023
Rated 1 out of 5 stars

No paid return

I've bought a nice pair of shoes from this Company, nothing wrong with the shoes, they are exactly as shown in their website and would have been very happy with them if they weren't too small. On reading their return policy I realised that although they have the 30 days return, they do NOT pay the return postage. So be aware if you need to return it you WILL pay for the postage and it won't refundable to you.

October 21, 2023
Unprompted review

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