I've bought a few items recently, Ruby Shoo and Desigual. I had to exchange or return a couple and Deb and her staff were very accomodating. A few people have criticised on here and I admit Customer S... See more
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Happy Customer
Good quality items good quality service will definitely purchase again from this company...
Great shopping experience
Great price, website is easy to navigate, shipping is reasonably priced and it always surprises me how quickly my shoes make it to the US
Fast and courteous service I will definitely order again
I ordered 2 different sizes but need to…
I ordered 2 different sizes but need to send one back but need you to email me back with a returns form so I can get a refund.
Thanks now received all information
Excellent customer service and lovely shoes
Debs offered excellent customer service follow ups. I ordered teal style shoes with lace detail on the side and a flower at the tip. I got lots of compliments at the wedding about my shoes! Thank you Belledivino
Quick resolution
Ive bought feom here a few times. I had a problem with a bag that had a fault. I sent it back and they sent a replacement quickly, no quibble. The integrity of a business is often demonstrated by how mistakes are put right and I was impressed. Would buy again.
Quick delivery and amazing shoes will…
Quick delivery and amazing shoes will definitely shop here again.
Not received delivery yet
Very happy
Found what I was looking for at a great price. The goods arrived promptly and I’m really happy with them but 1 pair of shoes was too small - I emailed the store re this and they got straight back to me with exchange details. I would definitely shop here again - they’ve some really lovely things
I did not like the product
I did not like the product, uncomfortable and poor fit. No instructions how to return for a refund
Quick delivery lovely product .
Excellent customer service!
Excellent customer service. My order arrived faster than expected and in excellent condition. This is a 5-Star company by any measure you care to apply. Highly recommended.
Quick and efficient
The goods are fabulous However
The goods are fabulous However, having despatched them on Monday 14th, they did not arrive till Sat 19th at 1230, by which time we had left for the wedding!!!!!!!
Sadly the beautiful shoes were no good…
Sadly the beautiful shoes were no good for me but the customer service was very good, many thanks.
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