Bens Bugs Pest Control Reviews 146

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 27 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the fantastic and amazing service provided. Customers consistently highlight the staff's professionalism, friendliness, and extensive knowledge, making them feel understood and well-informed. Many appreciate the clear communication, efficiency, and thoroughness, noting that issues like wasp nests and bed bugs were dealt with quickly and effectively. Reviewers also value the transparency regarding services and fees, with some noting the absence of call-out charges and the provision of practical advice without unnecessary chemical treatments. The promptness of service, including next-day visits, and the helpful follow-ups are frequently mentioned as positive aspects.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its efficiency, professionalism, and... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience with Ben’s Bugs. From start to finish, Leah was professional, friendly, and incredibly thorough. She took the time to explain everything clearly, answered all my questions... See more

Rated 5 out of 5 stars

Amazing service from Bens Bugs Pest Control. Ben is very knowledgeable, he offered a quick service with no hidden fees and was very transparent about what would and wouldn’t work to prevent the probl... See more

Company replied

Rated 5 out of 5 stars

Would highly recommend Ben's Bugs. Good communication, able to attend site on same day that I reported the problem, resolved the problem (2 wasp's nests), reasonable charges. What's not to like!

Company replied

Rated 5 out of 5 stars

Fantastic experience with Bens Bugs. After spotting a potential wasps nest on our property, they provided immediate advice and came round very quickly. Friendly and professional, they dealt with the i... See more

Company replied


Company details

  1. Pest Control Service

Written by the company

At Bens Bugs, we offer a complete solution to all pest control problems, in both domestic and commercial properties. We offer a one off service for all pest control emergencies and we also offer long term pest control solutions, for example pest control Contracts in Essex.Our engineers are fully qualified and insured. RSPH Level 2 Award in Pest Management


Contact info

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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Rated 5 out of 5 stars

Professional service, competitive price.

Ben arrived and dealt with the wasp nest in our garden. Minimal disruption and very professional service. Very happy customer. Thank you

October 3, 2022
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Lynne, thank you for taking the time to leave us a review, it is very much appreciated.
We are glad we could help and get rid of the wasps and the dogs are safe to go outside!

If you need us again, please get in touch!

Thanks again,
Bens Bugs Pest Control

Rated 5 out of 5 stars

Highly recommend!!

Been having mice problems after we started remodelling our garden, thought a cat would resolve the issue but alas no. Called Ben’s Bugs up and they sorted everything out for me, couldn’t be happier. I waited a few weeks before posting my review to make sure 100% that they had gone and I am happy to report they have! The whole experience of having someone come to your house about a mice infestation can be really embarrassing but not with Ben, he is very knowledgeable and really puts you at ease. Highly recommend!!!

September 2, 2022
Unprompted review
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Reply from Bens Bugs Pest Control

Hi Katie,
Thank you for leaving a review.
We are glad we could help, having a rodent issue is never nice and can be very stressful.
We hope now the issue is resolved the garden works can resume!

Thanks,
Bens Bugs Pest Control 🐝

Rated 5 out of 5 stars

Wasp nest removal

We had a huge wasps nest in our loft. We contacted Ben and he got the job done so quickly. We haven’t had a single wasp since. Incredible service, would 100% recommend.
Thank you Ben!!!

September 4, 2022
Unprompted review
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Reply from Bens Bugs Pest Control

Hi Arianne,

Thank you for taking the time to leave us a review!
We were glad we could help get this sorted and treated as wasps can be a right nuisance to have!

If you need us again, please do not hesitate to get in touch!

All the best,
Bens Bugs Pest Control

Rated 5 out of 5 stars

We had a pigeon problem...

We had a pigeon problem - many nesting under the solar panels. The noise was horrendous. Ben's Pests fitted a guard around the perimeter of the panels - looks good and five days later there are still a few pigeons nosing around but the noise has almost completely stopped. We were warned it would take a couple of weeks for all of the pigeons to go but so far so good. Job was done to schedule and charged as per estimate. Would recommend Ben's Pests to anyone with a similar problem.

September 24, 2022
Unprompted review
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Reply from Bens Bugs Pest Control

Hi Vince,

Thank you for taking the time to leave us a lovely review.
We are glad we were able to help with this!

If you need us again in the future, please do not hesitate to get in touch.

Thanks,
Bens Bugs Pest Control

Rated 5 out of 5 stars

Getting rid of huge rat infestation!

We moved in to a new home and found that we had rats scurrying around the loft and under the kitchen cupboards! We searched online to find the right, credible and professional pest control we could find,

Where most sounded like they were not interested in helping, Bens Bugs really took the time to listen to our problems, offer some over the phone advice, it was this that made us choose bens bugs in helping us remove the rats.

Upon arriving, Ben quickly identified where they were getting in and suggested we get a drain survey. We did and he was correct in his thoughts! We had broken drains, he recommended what we needed to go to get it patched up, seal off all old pipes and drains and set traps to catch the rats running around, we caught around 7 rats in total! Couldn’t believe it!

Bens knowledge was unrivalled. He really knew what he was talking about and nothing was too much trouble to do at all! He really went above and beyond to help us get rid of these rats and stop them coming back. He would call out everytime we caught one to remove for us and re set traps

Honestly could not fault their service. It was professional from the first phone call to the final inspection and trap removal! We are so grateful for his expertise and will whole hearted recommend him to anyone considering a pest controller!

Thank you so much Ben! My wife and I are truly grateful!

August 8, 2022
Unprompted review
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Reply from Bens Bugs Pest Control

Thank you for you taking time to leave us a review, we was so glad we could help eradicate the issue and prevent them from getting back in.
If you need us in the future, you know where we are!

Many thanks
Bens Bugs Pest Control 🐝

Rated 5 out of 5 stars

Excellent service and dedicated

Excellent service and dedicated. Ensured things were taken care of gave helpful advice concerning future protection from pests. Very friendly and quick responses.

September 23, 2022
Unprompted review
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Reply from Bens Bugs Pest Control

Hi Tom,

Thank you for taking the time to leave us a great review! ⭐️
We are pleased we could help resolve the issue and prevent the issue from returning!

You know where we are if you ever need us again.

Thanks again,

Bens Bugs Pest Control 🐝

Rated 5 out of 5 stars

Amazing business

Ben has helped me twice now with pests and eradicated my problems. A professional and friendly guy who is very knowlegable in his job and offers follow ups to ensure issues have been resolved.
Leah who does all forms of communications has been amazing from start to finish.
I have used this business twice now and would happily use them again if needed.

August 12, 2022
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Kelly,

Thank you for taking the time to leave us a great review!
We are glad we was able to help and really appreciate you using us twice!

If you ever need us in the future please do not hesitate to call us!

Thanks again,
Bens Bugs Pest Control 🐝

Rated 5 out of 5 stars

Prompt and efficient when clearing…

Prompt and efficient when clearing chimney breast of dead birds ! and cleaned up all mess. Very impressed and will use again.

July 28, 2022
Unprompted review
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Reply from Bens Bugs Pest Control

Hi Vicki,
Thank you for leaving us a review. We are happy we could help!

If you need us again, please do not hesitate to get in touch!

Bens Bugs Pest Control 🐝

Rated 5 out of 5 stars

Great communication

I arranged a call out for my parents to deal with wasps. I do not live local so all communication was by phone and email. I was kept informed and sent a report after the job had been completed. Great communication and would use again. Many thanks

July 14, 2022
Unprompted review
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Reply from Bens Bugs Pest Control

Hi Karen, thank you for taking the time to leave us a review!
We are glad we could help. If you need us again, please do not hesitate to get in touch 🐝

Bens Bugs Pest Control 🐝

Rated 5 out of 5 stars

Ben is very friendly and helpful

Ben is very friendly and helpful. He answered all my questions promptly. Was very prompt arranging a day suitable for my elderly mother. Arrived on time. Very reasonable priced too. Would definitely use Ben again if another problem arises. Excellent service.

July 10, 2022
Unprompted review
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Reply from Bens Bugs Pest Control

Hi Caz,

Thank you for taking the time to leave us a review.

Pleased we could help get rid of the wasps.
If you need us in the future, please do not hesitate to get in touch.

Thanks again,
Bens Bugs Pest Control🐝

Rated 5 out of 5 stars

Thoroughly impressed

From the get go Ben was fantastic communication was clear and he understood our concerns. He was incredibly discreet arriving in an unmarked van and not dressing in his pivex suit until he was in the property. He walked around the property and listened to our concerns then he took the time out to explain everything step by step and even showed us the ingredients of the treatment he was using and how it would work.

The treatment only took half an hour and by following the teams pre sent instructions we were well prepared for the visit.

After the period of time from treatment had elapsed we contacted Ben to ask if it was okay to go ahead with the two week post treatment advice as per our experience and he advised to do so.

The day after we sorted the issue we thought we encountered another problem and despite it being a Sunday the team replied within the hour with some further advice.

We thought another treatment would be required and in the past other companies have just advised to do this however he didn't insist on this and just advised something else to try before we asked them back.

Ben and the team are really genuine and reasonably priced. If we ever required their services in the future we would definitely call them first.
Thank you

July 10, 2022
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Craig,

Thank you for leaving us a review and pleased we could help!

We always strive to offer the best service possible, we hope the further advice helps but if not, get in touch and we will return for the second visit.

Thanks again,
Bens Bugs Pest Control 🐝

Rated 5 out of 5 stars

Needed a wasps nest in garden sorted

Needed a wasps nest in garden dealt with asap & found Bens Bugs pest control via internet search. Reviews were good so I spoke with Leah in the morning & Ben was able to come around that afternoon. Wasps nest was dealt with efficiently & quickly & no more problems since. Price was reasonable too. You are able to contact them via WhatsApp & Leah answered straight away. I would highly recommend this company & service to anyone. Quick response to communication goes a long way in my book & the service they provided was excellent.

July 9, 2022
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Laura,

Thank you for taking the time to leave us a great review & glad we could help get rid of the wasps 🐝

If you ever need our services again, please do not hesitate to get in touch!

Thanks again,
Bens Bugs Pest Control 🐝

Rated 5 out of 5 stars

Efficient

Efficient, professional, and a good chat
Couldn't recommend higher

July 1, 2022
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Luke,

Thanks for leaving us a 5* review!
We are glad we could help & if you ever need us again, please give us a call.

All the best,
Bens Bugs Pest Control 🐝

Rated 5 out of 5 stars

Honest and reliable

I've written this review because I use this company and have found ben to be very helpful and honest cost effective on several occasions i would definitely recommend 5 star🌟

June 28, 2022
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Nickky,

Thank you for leaving us a 5* review!
We are glad we can help and support in whatever way we can!
We always strive to be helpful, honest and cost effective!

Thanks again,

Bens Bugs Pest Control 🐝

Rated 5 out of 5 stars

Best in the business

Ben has been a breath of fresh air for the Lettings Team at Williams & Donovan, he is great at what he does and always delivers excellent service.
We would highly recommend him.

June 28, 2022
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Lily, thank you for taking the time to leave us a review!
We are pleased we can help you all at W&D and get all pest issues resolved quickly!

We are always on the other end of the phone when you need us!

Bens Bugs Pest Control 🐝

Rated 5 out of 5 stars

Wasp Nest removal

I noticed a wasp nest in my shed and reach out to Bens Bugs.

I was told this could be resolved same day and was visited in the afternoon.

I was really impressed with the professionalism of the service and Ben took time to educated us on how the nest is made why they chose specific locations etc. Ben is extremely knowledgeable and I felt confident the job was in hand.

Wasp nest removed and area cleaned I will definitely be using Bens Bugs for anything pest related in the future.

Thank you Bens Bugs

June 28, 2022
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Perry,

Thank you for leaving us a great review!
We always appreciate honest feedback on the service we provide and we are glad we could help get rid of the wasps.

If you need us again, we are only a call away!

Thanks
Bens Bugs Pest Control 🐝

Rated 5 out of 5 stars

Wasp nest in loft

Had a wasps nest in my loft, Ben came round within a day off messaging and sorted it out. Top service, would definitely recommend!

June 23, 2022
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Alfie!
Cheers for leaving us a review.

Happy we could help. If you need us again in the future, please do not hesitate to contact us.

Bens Bugs Pest Control 🐝

Rated 5 out of 5 stars

Ground based wasp nest gone within an hour of contacting!!!!

I had a ground based wasp nest in my garden with hundreds flying in and out stopping my family and cats going out. I contacted Bens Bugs and I had a reply in minutes and he attended site within the hour . I got an honest quote , job done within the hour. Nest is dead and I can now make the most of the sun. 6/5 rating for me . Number saved. Thankyou .

June 22, 2022
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Howard,
Thank you for taking the time to leave us a review 👍🏻
We are glad we could help. Wasps are a nuisance!

If you need us again, please do not hesitate to contact us!

Bens Bugs Pest Control 🐝

Rated 5 out of 5 stars

Highly recommended

This isn't the first time we have used Ben for our various pest issues. He is professional, knowledgeable and most importantly has resolved our pest issues every time. Highly recommended.

June 22, 2022
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi,
Thank you for taking the time out to leave us a review!

We are glad we could help again!

Bens Bugs Pest Control 🐝

Rated 5 out of 5 stars

Thank you to Ben for coming out at…

Thank you to Ben for coming out at short notice to get rid of a wasps nest!
He was on site within the hour of the original call!

Service was brilliant.

Will be recommending to friends and family!

June 22, 2022
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Good Evening,

Thank you for leaving us a review!

We are glad we could help get rid of the wasps.
Please keep us posted on the activity & we will return for a re spray if required.

Bens Bugs Pest Control 🐝

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