Bens Bugs Pest Control Reviews 146

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 27 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the fantastic and amazing service provided. Customers consistently highlight the staff's professionalism, friendliness, and extensive knowledge, making them feel understood and well-informed. Many appreciate the clear communication, efficiency, and thoroughness, noting that issues like wasp nests and bed bugs were dealt with quickly and effectively. Reviewers also value the transparency regarding services and fees, with some noting the absence of call-out charges and the provision of practical advice without unnecessary chemical treatments. The promptness of service, including next-day visits, and the helpful follow-ups are frequently mentioned as positive aspects.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its efficiency, professionalism, and... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience with Ben’s Bugs. From start to finish, Leah was professional, friendly, and incredibly thorough. She took the time to explain everything clearly, answered all my questions... See more

Rated 5 out of 5 stars

Amazing service from Bens Bugs Pest Control. Ben is very knowledgeable, he offered a quick service with no hidden fees and was very transparent about what would and wouldn’t work to prevent the probl... See more

Company replied

Rated 5 out of 5 stars

Would highly recommend Ben's Bugs. Good communication, able to attend site on same day that I reported the problem, resolved the problem (2 wasp's nests), reasonable charges. What's not to like!

Company replied

Rated 5 out of 5 stars

Fantastic experience with Bens Bugs. After spotting a potential wasps nest on our property, they provided immediate advice and came round very quickly. Friendly and professional, they dealt with the i... See more

Company replied


Company details

  1. Pest Control Service

Written by the company

At Bens Bugs, we offer a complete solution to all pest control problems, in both domestic and commercial properties. We offer a one off service for all pest control emergencies and we also offer long term pest control solutions, for example pest control Contracts in Essex.Our engineers are fully qualified and insured. RSPH Level 2 Award in Pest Management


Contact info

4.9

Excellent

TrustScore 5 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Expertise at a fair price

We've had a moles digging up our garden for the last 3 months and after trying traps purchased online with no success, we called Ben's Bugs. After the first visit we did not see another mole hill again. Ben returned a few days later and he'd humanely caught the mole and ended our problem. Great guy who also provides a lot of free knowledge and very reasonable prices. Forget the big corporate firms who charge extortionate prices and give these guys a call.

September 24, 2021
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Mike,
Thank you for taking the time to leave Ben’s Bugs a review.

We was glad we could help and get the job done.
If Mr Mole returns, please do get in touch. 🙂

Thank you,
Ben’s Bugs 🐝

Rated 5 out of 5 stars

Great service and a quick and effective…

Great service and a quick and effective execution of a wasps nest in my back garden cheers Ben keep up the good work!

September 17, 2021
Unprompted review
Bens Bugs Pest Control logo

Reply from Bens Bugs Pest Control

Hi Jake,

Thank you for taking the time to leave a review.
We are really pleased we could help.

Ben’s Bugs 🐝

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look