For the item that I wanted there was some confusion between the illustration and the product description. Tina in Customer Service resolved this with the highest level of competence. She spoke to the... See more
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Hi very pleased but had a small problem with one of the legs bath stool the lady on the phone was so helpful said I will post out another seat immediately. Would definitely use again as it was a ma... See more
Item arrived was a described does the job assisting elderly mother over the French door threshold out of the bungalow on to the ramp.
I bought the chair raiser after buying another product which was basically independent leg extensions. Suffice to say they were unstable on the carpeted suface, so I opted for the more integrated solu... See more
Company details
Written by the company
At Better Independent Living, as our name suggests, we are about helping you to live your life to its fullest potential. We’re not about stuffy outdated views of mobility, it’s our intention to be truly forward-thinking in giving you both full independence and enabling your enjoyment of everyday tasks, through to your most adventurous sporting or leisure pursuits. We’ve sourced the best products with ease of use and robust performance at their core. A range that allows you to quickly get what you need to solve your problem, so you can get on with living life your way. You’ll find that we’re agile on customer service, swift on delivery and comprehensive on the best advice, features and video content enabling you to make the best choice. There is a better way, and it’s Better Independent Living.
Contact info
Creamery Industrial Estate, Kenlis Road, PR3 1GD, Preston, United Kingdom
- 01524 888453
- contact@betterindependentliving.co.uk
- betterindependentliving.co.uk
4.7
Excellent
298 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Great price including delivery
Great price including delivery. Would use again.
September 13, 2024
Unprompted review
Reply from Better Independent Living
thanks!
Sorbothane insoles
The Sorbothane insoles were competitively priced and arrived very quickly.
September 12, 2024
Unprompted review
Reply from Better Independent Living
Thanks for your review!
Reply from Better Independent Living
Thanks!
Very fast service and delivery thank…
Very fast service and delivery thank you just what I needed would definitely come back
August 27, 2024
Reply from Better Independent Living
Thanks for your review!
Reply from Better Independent Living
Many thanks!
Very sturdy umbrella/walking stick
Very sturdy umbrella/walking stick, great service and prompt delivery
September 13, 2024
Unprompted review
Reply from Better Independent Living
Thanks for your review!
Easy to order and delivered quickly.
September 5, 2024
Unprompted review
Reply from Better Independent Living
Thanks for your review!
Wonderful
Wonderful. The chair is beautiful, it arrived in just 3 days and the delivery driver could not have been more helpful. He really went the extra mile when he saw I'd struggle with the large item and so he unpacked the chair himself and carried it up the stairs into my flat. That's a first for me and I buy from many online sellers. The whole experience has been perfect in every regard.
September 8, 2024
Unprompted review
Reply from Better Independent Living
Many thanks for this kind review!
Very Happy Customer
Very Happy Customer
Excellent service and very speedy delivery. The bag is great..... fits the back of my mobility scooter really well and has plenty of room for shopping etc.
September 4, 2024
Unprompted review
Reply from Better Independent Living
Thanks for your review!
Great price for product & looks exactly…
Great price for product & looks exactly as shown. V.happy
September 6, 2024
Unprompted review
Reply from Better Independent Living
Thanks for your review!
No fuss purchase quick delivery
No fuss purchase quick delivery. Item just what I needed.
September 4, 2024
Unprompted review
Reply from Better Independent Living
Thanks for your review!
Excellent customer service
I ordered a Bariatric Folding Walking Frame and although there was a minor issue with delivery the customer services followed up and got things sorted quickly and it arrived the following day. Great service with excellent pricing will mean I will be using better independent living again and would have no problem in recommending them
August 30, 2024
Unprompted review
Reply from Better Independent Living
Excellent thanks!
Great portable bidet
I bought this product for my Dad as his mobility isn't too good to use a bath or shower now. The portable bidet arrived as described. My Dad is delighted with the bidet. It has given him great relief to be able to wash himself using this bidet. This company really seems to care about you as a customer and your shoping experience with them.
August 27, 2024
Reply from Better Independent Living
Thanks for your review!
Easy ordering
Easy ordering , great price and free delivery which was tracked and fast , not used product yet but service was excellent Thankyou !
August 28, 2024
Unprompted review
Reply from Better Independent Living
Thanks for your review!
Cutlery was excellent Cup holder wasn't
Cutlery was excellent and I will be ordering another set, however, the cup holder is a huge disapointment - admittedly I didn't check the dimensions, but I can't find ANY drinking vessels that will fit in this holder
August 27, 2024
Item delivered on time and packed well
Item delivered on time and packed well. Site easy to use. Pleased with service.
August 27, 2024
Reply from Better Independent Living
Great thanks!
Reply from Better Independent Living
Thanks!
It was the product that we wanted,also…
It was the product that we wanted,also the driver was very friendly and courteous despite being very late,but you did keep us informed
August 27, 2024
Reply from Better Independent Living
Thanks for your review!
Dealing with you was first class
Dealing with you was first class, the product is excellent.
August 27, 2024
Reply from Better Independent Living
Thanks for your review!
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