For the item that I wanted there was some confusion between the illustration and the product description. Tina in Customer Service resolved this with the highest level of competence. She spoke to the... See more
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Hi very pleased but had a small problem with one of the legs bath stool the lady on the phone was so helpful said I will post out another seat immediately. Would definitely use again as it was a ma... See more
Item arrived was a described does the job assisting elderly mother over the French door threshold out of the bungalow on to the ramp.
I bought the chair raiser after buying another product which was basically independent leg extensions. Suffice to say they were unstable on the carpeted suface, so I opted for the more integrated solu... See more
Company details
Written by the company
At Better Independent Living, as our name suggests, we are about helping you to live your life to its fullest potential. We’re not about stuffy outdated views of mobility, it’s our intention to be truly forward-thinking in giving you both full independence and enabling your enjoyment of everyday tasks, through to your most adventurous sporting or leisure pursuits. We’ve sourced the best products with ease of use and robust performance at their core. A range that allows you to quickly get what you need to solve your problem, so you can get on with living life your way. You’ll find that we’re agile on customer service, swift on delivery and comprehensive on the best advice, features and video content enabling you to make the best choice. There is a better way, and it’s Better Independent Living.
Contact info
Creamery Industrial Estate, Kenlis Road, PR3 1GD, Preston, United Kingdom
- 01524 888453
- contact@betterindependentliving.co.uk
- betterindependentliving.co.uk
4.7
Excellent
298 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Very pleased with the lamp
Very pleased with the lamp, good quality and superb reading lamp. Easy to order and good delivery time. Good company to deal with and delighted with the Vat exemption. Thank you
November 19, 2024
Unprompted review
Reply from Better Independent Living
Thanks for your review!
A Good Quality Walking Stick At A…
A Good Quality Walking Stick At A Reasonable Price.
November 7, 2024
Unprompted review
Reply from Better Independent Living
Thank you!
Reply from Better Independent Living
Many thanks!
Seems an excellent product
Seems an excellent product. Was a very good price, especially as my mother qualified for VAT relief and it was delivered quickly.
October 29, 2024
Reply from Better Independent Living
Many thanks!
Reply from Better Independent Living
Many thanks!
Fantastic kettle for my parents that…
Fantastic kettle for my parents that can’t lift kettles any more
October 29, 2024
Reply from Better Independent Living
Many thanks!
Dry quick service - foldacrutch
Dry quick service, value for money, high quality product
October 28, 2024
Reply from Better Independent Living
Many thanks!
I have problems getting out of our bath…
I have problems getting out of our bath and so thought a stool would help and infact this is a problem now sorted and l can now go back to having a bath
October 28, 2024
Unprompted review
Reply from Better Independent Living
Thanks for this kind review!
Reply from Better Independent Living
Thank you!
Amazing prices delivery is secure and…
Amazing prices delivery is secure and arrives on time
Good range of mobility aids
October 15, 2024
Unprompted review
Reply from Better Independent Living
Thanks for your review!
Perfect buy.... wireless video doorbell
Just taken receipt of the wireless video doorbell. Delighted with it. Exactly as described, delivered safely by Royal Mail within a couple of days. Easy to install and absolutely what we were looking for.
October 19, 2024
Unprompted review
Reply from Better Independent Living
Thanks so much!
Taurus Outdoor Rollator
I bought the Taurus Outdoor Aluminium Rollator from Better Independent Living and it’s fantastic, strong and sturdy and copes with uneven ground easily. The service from Better independent Living was excellent. Their website was easy to navigate and provided a lot of technical information about the rollator. I placed my order on a Friday and received it by DPD on the Monday! So impressed with Better Independent Living and the rollator.
October 4, 2024
Unprompted review
Reply from Better Independent Living
Thanks!
Excellent service
Excellent service. The next day after placing my order, the item arrived. So far, everything seems positive and I would happily purchase from this company again.
September 25, 2024
Unprompted review
Reply from Better Independent Living
Thanks for your kind review!
I found it easy to order and easy to…
I found it easy to order and easy to pay. It arrived on time and in perfect condition. Thank you
September 25, 2024
Unprompted review
Reply from Better Independent Living
Thanks for your review!
Reply from Better Independent Living
Thanks so much!
Very good value for the money
Very good value for the money. Delivery was prompt
August 21, 2024
Unprompted review
Reply from Better Independent Living
Thanks for your review!
Fantastic walking stick
Fantastic walking stick, sturdy and good value for money. Super fast delivery. Great communication throughout. Highly recommend this company. I liked the walking stick so much I bought my Mum one too!
September 4, 2024
Unprompted review
Reply from Better Independent Living
Thanks so much!
Great service
Great service , very helpful, and happy with the product I received
September 16, 2024
Unprompted review
Reply from Better Independent Living
Thanks for your review!
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