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Better Independent Living Reviews 

298
•
TrustScore 4.5 out of 5

4.7

Disability Equipment Supplier
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Rated 5 out of 5 stars

For the item that I wanted there was some confusion between the illustration and the product description. Tina in Customer Service resolved this with the highest level of competence. She spoke to the... See more

Rated 5 out of 5 stars

Hi very pleased but had a small problem with one of the legs bath stool the lady on the phone was so helpful said I will post out another seat immediately. Would definitely use again as it was a ma... See more

Rated 5 out of 5 stars

Item arrived was a described does the job assisting elderly mother over the French door threshold out of the bungalow on to the ramp.

Rated 4 out of 5 stars

I bought the chair raiser after buying another product which was basically independent leg extensions. Suffice to say they were unstable on the carpeted suface, so I opted for the more integrated solu... See more

Company details

  1. Disability Equipment Supplier

Written by the company

At Better Independent Living, as our name suggests, we are about helping you to live your life to its fullest potential. We’re not about stuffy outdated views of mobility, it’s our intention to be truly forward-thinking in giving you both full independence and enabling your enjoyment of everyday tasks, through to your most adventurous sporting or leisure pursuits. We’ve sourced the best products with ease of use and robust performance at their core. A range that allows you to quickly get what you need to solve your problem, so you can get on with living life your way. You’ll find that we’re agile on customer service, swift on delivery and comprehensive on the best advice, features and video content enabling you to make the best choice. There is a better way, and it’s Better Independent Living.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

298 reviews

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4.7

All reviews

(298)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

An excellent product .

An excellent product and prompt delivery after Mum was discharged with short notice from hospital. Ideal for getting meals etc. from a kitchen to a dining area.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Website purchase

Ordered a mobility aid from their website. Good description of the product on the site. The order was processed within their stated time frame. The order was packed and protected well for delivery. Fair comparative price for the product.

January 9, 2026
Rated 5 out of 5 stars

Easy to select

Easy to select, easy to order, & easy to pay. I was very pleased with the quality of the product when it arrived
& ifound the instructions easy to follow. I would happily recommend you to my family & friends.

December 29, 2025
Rated 4 out of 5 stars

Integrated chair leg extender

I bought the chair raiser after buying another product which was basically independent leg extensions. Suffice to say they were unstable on the carpeted suface, so I opted for the more integrated solution. These work and provide a very stable base for the chair. One note: care must be taken not to over tighten the plastic wing nuts that are used to adjust the extension to the varying leg positions of different chairs.

January 5, 2026
Unprompted review

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