Betterthanpartex Reviews 

249
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The team at Better Than Part Ex were a pleasure to deal with, from a transparent initial valuation, to the hassle free sale process. Will definitely be using them again for future car sales. If you wa... See more

Company replied

Rated 5 out of 5 stars

Great service during strange Covid times. Shane was responsive throughout all communications, provided all the info I needed and questions i asked. Arranged for the car to be ready to go as soon as... See more

Company replied

Rated 5 out of 5 stars

Great service from start to finish. I turned up not realising due to covid things were appointment only. When I called late on a bank holiday to try view and test drive a vehicle they got someone... See more

Rated 5 out of 5 stars

I was nervous- never bought a car online and just on a video before! It is actually better than the pictures- very clean, newly MoTd, everything as described. My finance was arranged within the day,... See more

Company details

  1. Car Dealer

Information provided by various external sources

Cars for sale in Essex, Competitive finance deals, Part exchanges welcome, No deposit finance available, Call now! 01702 808260


Contact info

4.9

Excellent

TrustScore 5 out of 5

249 reviews

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4.9

All reviews

(249)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Delivered my new car to my home, absolutely spotless, and all vehicle essentials included. Perfect transaction!

April 14, 2021
Unprompted review
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Reply from Betterthanpartex

Thank you, Hope you enjoy your new car!

Rated 1 out of 5 stars

Made arrangements to sell then no one turned up!

This company made me an offer to buy my car which I accepted - arrangements were made for someone to come and buy my car, I took time off work, had the car valeted and then no one turned up and no one messaged or even apologised. Total lack of respect!

April 11, 2021
Unprompted review
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Reply from Betterthanpartex

Hi Tony,
Firstly thank you for taking the time to review our business, In regards to your negative review, We have asked to collect your car on a different day due to circumstances out of our control, Which you didn’t want to do, We have also offered a £25 gesture of good will for your inconvenience & You declined, If you would like to discuss this further please contact us on 01702 808260.

Regards
Betterthanpartex Team.

Rated 5 out of 5 stars

Great service..

Betterthanpartex gave me a really competitive price for my BMW 1 Series. Collected it at the agreed time. The whole process was very quick. I would definitely recommend.

April 11, 2021
Unprompted review
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Reply from Betterthanpartex

Thank you Dan.

Rated 5 out of 5 stars

Couldn’t Recommend Enough!

Really helpful and personal service, quick to respond to enquiries and seamless transaction.
Would use again

April 1, 2021
Unprompted review
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Reply from Betterthanpartex

Thank you Neil, See you again soon.

Rated 5 out of 5 stars

They were very helpful

They were very helpful, polite and the best part was they were fast and efficient, I would definitely recommend them to anyone, thank you so much Betterthanpartex :)

March 7, 2021
Unprompted review
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Reply from Betterthanpartex

Thank you Ashan, Hope to see you again soon.

Rated 5 out of 5 stars

Excellent company

Excellent company, in these strange covid times the sale was a breeze, was shown a couple of cars our of a whole forecourt of outstanding vehicles. Communication was fantastic and very friendly service, very pleased with my purchase

March 7, 2021
Unprompted review
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Reply from Betterthanpartex

Thank you andy.

Rated 5 out of 5 stars

Brilliant Service From Start To Finish

Brilliant Service From Start To Finish, Answered All Questions I Asked Fast And Talked Me Through Everything. Gave Me A Great Value For My Car And I Received A Beautiful Car For A Really Good Price. Would Highly Recommend

March 1, 2021
Unprompted review
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Reply from Betterthanpartex

Thank you Jamie, Hope your enjoying your new car.

Rated 5 out of 5 stars

Great service during strange Covid times

Great service during strange Covid times. Shane was responsive throughout all communications, provided all the info I needed and questions i asked. Arranged for the car to be ready to go as soon as i arrived. I am quite a fussy buyer and struggled to find fault in any aspect of their service. No quims or issues just a smooth service and a beautiful car received. Would highly recommended their quality of great priced vehicles

February 22, 2021
Unprompted review
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Reply from Betterthanpartex

Thank you Tim, Enjoy your new car!

Rated 5 out of 5 stars

Great customer service

Great customer service. Shane was friendly and understanding. He was very fair with his pricing. I was surprised by how quick the transaction was. I would definitely recommend better than part ex and use again

February 15, 2021
Unprompted review
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Reply from Betterthanpartex

Thank you, Hope your enjoying your new car.

Rated 5 out of 5 stars

Very helpful service

Very helpful service. Car was delivered to my door for my approval which made testing it very easy and covid secure. Very good service and would definitely use again and recommend.

February 13, 2021
Unprompted review
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Reply from Betterthanpartex

Thank you Mark, Hope to see you again soon.

Rated 5 out of 5 stars

Smooth and easy transaction

Smooth and easy transaction. Did exactly what they said they would. Would deffo recommend.

February 12, 2021
Unprompted review
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Reply from Betterthanpartex

Thank you Paul, Hope you enjoy your new car.

Rated 5 out of 5 stars

Highly professional and such an easy

Highly professional and such an easy, smooth transaction. The communications were great between the company rep and myself, the collecting driver was very punctual and polite with a good knowledge of the process which made things even easier. After using once i would defiantly use again and recommend to friends and family.
Thank you

February 6, 2021
Unprompted review
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Reply from Betterthanpartex

Thank you Adam.

Rated 5 out of 5 stars

Superb customer service from start to…

Superb customer service from start to finish. Shane was was excellent and the Comms from him was spot on that gave me big confidence,car was delivered and wow I am in the good books with the wife!! Would recommend this company 100% Andy H Kent

January 29, 2021
Unprompted review

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