I used Blue Squirrel last year when I sold my property and needed somewhere close to my temporary accommodation in Chafford Hundred. My first contact was Damon who was very helpful and patient. He exp... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I don't normally do these but I wanted to because these guys, especially Damon, deserve it. Damon was very welcoming and accommodating when I went to the store looking for a small space to stor... See more
Company replied
I dropped off a DHL return at the service point in West Thurrock and was really impressed with how fast it was processed. Was in and out in probably less than a minute. I didn't catch the name of t... See more
Company replied
Well done Izzy on her first sign up for storage. Very helpful, pleasant, and informative. Checking everything. Painless experience in being able to get storage at a very reasonable rate. Clean and t... See more
Company replied
Company details
Information provided by various external sources
Self storage rooms available for Personal and Business customers within Essex Flexible storage solutions with low rates and easy access
Contact info
690 London Road, RM20 3LD, Grays, United Kingdom
- 01708 862 787
- Sana@bigbluesquirrel.co.uk
- bigbluesquirrel.co.uk
4.8
Excellent
231 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Reply from Big Blue Squirrel Self Storage
Thank you for the positive feedback. Hope you enjoy your stay!
I only just started to use Big Blue…
I only just started to use Big Blue Squirrel, to store my things, so far it's working out and I may keep hold of it for the future.
August 12, 2021
Reply from Big Blue Squirrel Self Storage
Thank you for the positive feedback. Hope you enjoy your stay!
Helpful staff, competitive price
I contacted them through email & the staff call back instantly! Reservation process is quick and smooth. Move in process is easy. All staff are friendly and helpful. I am impressed and highly appreciate Damon’s enthusiastic and responsible.
August 7, 2021
Reply from Big Blue Squirrel Self Storage
Thank you for the positive feedback. Hope you enjoy your stay!
Great value for money and staff very…
Great value for money and staff very efficient and helpful
July 21, 2021
Reply from Big Blue Squirrel Self Storage
Thanks for the 5* Review! We hope you enjoy your stay with us!
Great storage
Great storage, very transparent. Great communication and very helpful. Great staff.
July 15, 2021
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thank you Latoya for the 5* review! We hope you enjoy your stay!
Reply from Big Blue Squirrel Self Storage
Thanks for the review Janet! We hope you enjoy your stay with us!
Very easy to use very clean would be…
Very easy to use very clean would be better if they stayed open more hours but pleased with every thing
June 15, 2021
Reply from Big Blue Squirrel Self Storage
Hi Kathleen, Thanks for the review!
The admin was straight forward but…
The admin was straight forward but access to the storage, esp the ground floor is poor.
June 15, 2021
Reply from Big Blue Squirrel Self Storage
Hi Clive, Thank you for your review and we hope you enjoy your stay with us.
We do have 2 entries to the ground floor unit which you can use. Please come and see us in the reception so we can help you further!
Asked for advice ref storage.
Asked for advice ref storage.
Helpful staff organised required unit.
Happy with outcome.
April 29, 2021
Reply from Big Blue Squirrel Self Storage
Thank you for review! We hope you enjoy your stay with us!
Excellent storage facility.
Fantastic service. Karen was very knowledgeable with customer questions. Training carried out was easy and first class. Tidy site and easy parking. In, store, out!!
Many thanks.
February 11, 2021
Reply from Big Blue Squirrel Self Storage
Thanks for the great review!
Professional service
January 12, 2021
Reply from Big Blue Squirrel Self Storage
Thank you for the positive feedback Georgi!
Super helpful
Super helpful. Efficient and quick. Felt safe and confident going with big blue. Would 1000% recommend
December 6, 2020
Reply from Big Blue Squirrel Self Storage
Thank you for the 5* review. We hope you enjoy your stay!
Reply from Big Blue Squirrel Self Storage
Thank you Dean for the positive review! Hope you enjoy your stay! :)
From start to now all staff have been…
From start to now all staff have been very helpful. The facilities available to help with the moving into storage is very good. And the opening times for checking in whenever needed is very good. I am really pleased with everything
November 21, 2020
Reply from Big Blue Squirrel Self Storage
Thank you Linda for the 5* review! We hope you enjoy your stay! :)
I would like to thank the staff for…Making Me Welcome
I would like to thank the staff for their very warm welcome. I was even made a cuppa tea!
November 13, 2020
Reply from Big Blue Squirrel Self Storage
Thank you for the 5 star review! We hope you enjoy your stay! :)
Reply from Big Blue Squirrel Self Storage
Thank you for the 5* review Stephen!
Very friendly staff that made the whole…
Very friendly staff that made the whole process very simple.
November 8, 2020
Reply from Big Blue Squirrel Self Storage
Thank you for the 4* positive review!
bad customer experience
November 5, 2020
Reply from Big Blue Squirrel Self Storage
Hello Janeth,
Sorry to hear that you had bad customer service.
However we do have policies in place which we need to comply to for everyone's safety
Thanks
Brilliant service and easy access
November 1, 2020
Reply from Big Blue Squirrel Self Storage
Many thanks for the 5* review Hiten!
Excellent service nice secure and clean…
Excellent service nice secure and clean storage units ...trolleys are supplied for ease
September 29, 2020
Unprompted review
Reply from Big Blue Squirrel Self Storage
Many thanks for the 5* review Georgina!
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