I used Blue Squirrel last year when I sold my property and needed somewhere close to my temporary accommodation in Chafford Hundred. My first contact was Damon who was very helpful and patient. He exp... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I don't normally do these but I wanted to because these guys, especially Damon, deserve it. Damon was very welcoming and accommodating when I went to the store looking for a small space to stor... See more
Company replied
I dropped off a DHL return at the service point in West Thurrock and was really impressed with how fast it was processed. Was in and out in probably less than a minute. I didn't catch the name of t... See more
Company replied
Well done Izzy on her first sign up for storage. Very helpful, pleasant, and informative. Checking everything. Painless experience in being able to get storage at a very reasonable rate. Clean and t... See more
Company replied
Company details
Information provided by various external sources
Self storage rooms available for Personal and Business customers within Essex Flexible storage solutions with low rates and easy access
Contact info
690 London Road, RM20 3LD, Grays, United Kingdom
- 01708 862 787
- Sana@bigbluesquirrel.co.uk
- bigbluesquirrel.co.uk
4.8
Excellent
231 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Very good storage facility!
Staff are very polite, they covered everything I needed to know, even how to use the lift, also took me to where the storage room was. Very good customer service!
September 21, 2020
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thank you for your 5* review Tracey!
We hope you enjoy your stay with us!
Storage
Efficient, friendly staff . Environment clean and safe for storage
September 4, 2020
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thank you for the 5* review Carol! :)
Very impressed - Keep up the good work!
Very good service. Impressed with the staff and the facility. Have found the service extremely useful
August 4, 2020
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thank you for the 5* Review Paul!
Hope your stay is enjoyable!
Impressed & reasonably priced.
Really good company to go with. After searching prices etc, Blue Squirrel was the most reasonable.
Had this unit for 10 months and would use again if i needed storage.
Today Mel one of the staff members assisted with some lifting and some glass had been smashed accidentally and she assisted by cleaning it up very quickly.
June 14, 2020
Unprompted review
Reply from Big Blue Squirrel Self Storage
Many thanks for your 5* review Jade!
I Am So Happy With The Staff…
I Am So Happy With The Staff .Politeness And Friendliness And Over All Conduct I Was Meet With .Also The Social Distance Rules Also Applied In My Visit .
June 5, 2020
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thank you for the 5* review! Hope you enjoy your stay!
We got Promised a discount which we did…
We got Promised a discount which we did get very happy with the service
April 24, 2020
Unprompted review
Reply from Big Blue Squirrel Self Storage
Many thanks for the positive review!
Very nice service and the manager is…
Very nice service and the manager is extremely co-operative as well as the staff. I am happy with the service provided thanks
March 6, 2020
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thank you for the great Review! We hope you enjoy your stay with us Raja!
Place is good and easy to access
Place is good and easy to access. People are friendly and helpful.
February 7, 2020
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thank you for your review!
Brilliant
Brilliant !
Clean
Tidy
Efficient
Would definitely recommend
January 24, 2020
Unprompted review
Reply from Big Blue Squirrel Self Storage
Many thanks Pamela for the 5* review!
Excellent storage facilities
Excellent storage facilities. The staff are very helpful and go the extra mile to help with all storage needs. Would highly recommend!
January 11, 2020
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thanks Brain! We hope you enjoy your stay with us!
Really good service and competitive price.
Really good service. I called to inquire and rices were competitive and the lady allowed me to go and check others whilst reserving g me with a storage number in case I wanted to take it up.
When I signed up, I forgot my lock. They allowed me to borrow one overnight.
January 3, 2020
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thank you for your 5* review! We are glad we made it easier for you!
Reply from Big Blue Squirrel Self Storage
Thank you for your review!
Very helpful
December 6, 2019
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thank you for the 5* review!
Clean facilities with wonderfully…
Clean facilities with wonderfully helpful friendly staff.
December 1, 2019
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thanks for the great Review Simon! We hope you enjoy your stay!
Best service they really look after…
Best service they really look after they clients and kept me informed of everything as I was moving so I was so stressed knowing my things are safe and insured gives me peace @ night thank you so much guys
November 22, 2019
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thank you for your 5* review!
Glad we could assist you and make moving that bit easier!
It saying share my honest experience…
It saying share my honest experience well honestly i couldn't fault Blue squirrel after a couple of phone calls about size of storage unit and price went down a couple of weekends ago the lady there show me the unit a lot bigger than i needed she then said we do a smaller size which when i look at was perfect for my needs sorted paperwork out and payment there and then it was as easy as that and she couldnt be more helpfull and efficient i would recommend them to anyone who is looking for storage Rob essex
November 22, 2019
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thank you for the excellent 5* review!
Reply from Big Blue Squirrel Self Storage
Thank you for your 5 star review! We hope you enjoy your stay!
The whole process was made so much…
The whole process was made so much easier by your friendly and helpful team
October 31, 2019
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thank you for the 5* review Lesley!
Staff exceptionally helpful
October 19, 2019
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thanks for the 5* review!
So far so good.Very polite and helpful…
So far so good.Very polite and helpful staff. Manager is very friendly and all the staff are there to help and advise. I would definitely recommend to others
October 18, 2019
Unprompted review
Reply from Big Blue Squirrel Self Storage
Thanks for the 5* Review! Customer service is very important to us!
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