Big Bus Tours Hong Kong Reviews 1,032

Nice. I like Big Bus Tours Hong Kong

Easy and comfortable Sightseeing tour. Good Package.

The tours were on time, informative and good value.
The extra bonus tours were all for fantastic experiences - we covered most of all the MUST SEE Hong Kong sites.
Would recommend Big Bus Tours for first time visitors and those who want to see the sites of Hong Kong again :-)

Very informative and interesting tour. Numerous stops in tourist locations and regular services. Defintatly worth it

After waiting an hour at a designated stop for a bus, the tourist office (at the stop) called Big Bus Tours for me and I was told that the stop had been moved because of a public holiday. There was no sign, and no notification on the website. Needless to say, I cancelled my ticket and used Uber instead.

Very good! I like to use Big bus for convenience to visit main places of attraction.

Great experience, good routes. But would like to hear more diverse history or facts about the city on different routes. Too much repetition.

I bought the ticket on internet but still had to go to the ticket office which annoyed me a bit. And sometimes I struggled to find the bus stops. The rest was excellent.

Amazing staff and definitely worth it - great way to see Hong Kong and the extra inclusions (Tram ticket) made it enjoyable

Fantastic way to see HK! Thank you!

PROS:
- Easy way to get around the main sights.
CONS:
- pre-recorded audio commentary is poor (short / limited information / too many long gaps filled with music).
- expensive way to get around the main sights.

I bought a 2 day deluxe pass online - at the end of day one, i realised i had lost the paper tickets that had been issued before I got on the bus - that is to say, I lost the unused tickets that were valid for the following day. I thoufht that wouldn't be a problem since I had purchased them online. I sent an e-mail asking the company to re-issue them so that I could use them for my second day, and the reply was that it wasn't possible, taht my purchase was the same as if I had bought the tickets on the street. ZERO customer service, I wasted my money, dont recommend the service.

Super experience, seeing Hongkong in 48 hrs.

An extremely good and enjoyable way to see Hong Kong Very good value for money and the fast track for the tram to the peak is an absolute bonus. Would highly recommend

Wait time to collect tickets booked online was very long. Why offer online booking at all when you can’t use it and have to line up for your ticket like everyone else? Once you have a ticket, the wait to get on a bus is terrible also - we waited nearly another hour. Experience on the bus was fine, clean modern vehicles. Routes were made very interesting with the commentary. Again wait times to get to the tram to The Peak were terrible. People should be warned to allow extra time in their sightseeing for this as the ‘priority’ entry only helps a little and still a 40 minute wait each way and no priority entry coming back.

Bus stops are not identified along the route, so, if you get out in any place during the trip, you will no longer be able to take another

The buses are nicely kept and the prerecorded points of interest are fairly well done. The down side is that the buses don't run very often. You could have a half hour wait if you missed your bus by a minute or so.

highly recommended
easy to get everywhere in HK