Big Bus Tours Hong Kong Reviews 1,032

Well worth the experience!! Definitely need to do the 2 day tour, as there is not enough time to do anything in 1 day, apart from just sit on the bus.

FOR PICK UP POINT IS JUST HARD TO LOCATE. THERE MUST BE SOMEONE IN YOUR COMPANY PRESENT EVERY POST, JUST LIKE IN UAE.
Sometimes our time is wasted jjust for looking, considering that we are just tourists and HK is not an English speaking country.

Overall I am happy except for 2 occasion.
1- One of your staff standby near Peninsula hotel ( a philiphino ) is not suitable to be working in this service industry. He has no customer service oriented at all. His response to my question is blunt
2- Your driver refuse to take us from Stanly whereby it’s not yet 5.30 pm ( last trip pick up from Stanly) there were approximately 8 of us had to take public transport back to Station

It was very easy to book the Bus 1 day before using it. The tour is really comprehensive and has good add-ons like the tram to the observatory. Good choice if you are not familiar with the city.

The big bus was awesome. The only real problem we found was the long wait between buses. It would be great to have them come more frequently.

I really enjoyed because it’s easy to get around and know all places in the least amount of time

Like
1) Green route in urban & rural areas
2) Red line

Disappointed with
1) Short time for operations
2) Courtesy of staff who only interested in getting new customers and not serving the online customers well
3) Sudden stoppage of blue line at evening in Kowloon by driver and forced to evacuate bus
4) Bus frequency (very low and delayed routes)

good routes, saw a lot, helpful in determining points of interest. great add on tickets to the Peak and ferry to avoid the lines

There are too few buses and too many people and the buses are never inline with the timetable. Sometimes it’s 15min between, sometimes it’s 45min, you never can tell. We waited in one stop for 60min. Make sure you get on at the actual start point because we got on the stop before and got told to get off and the next bus was full already.

We bought two days and used the bus for a total of an hour or two. Wasted our money to be honest.
The free passes to the Sky100 and ferry were good though... it was the saving grace

I use options like this when I am new to a city, this was perfect. It gives you the lay of the land with 3 different lines to use and several added benefits then you can go back and explore any of the stops you missed. It was a great use of time. Thank you

The layout of the tours was well done. The people that are at the stops and driving the buses aren't very helpful or even very nice though I noticed it depended on which stop I was talking with people at. The buses are clean.

Drivers could drive a little slow. In Hong Kong I felt like I was in rollercoaster.

Great way to view Hong Kong! Loved it! Easy to check in at each stop. Drivers and customer service representatives were extraordinarily helpful and friendly. I will use them again!

The best option in Hong Kong to drive around the city, know more about HK history and popular places.

Your ticket includes the Victoria Peak and ferry´s between Kowloon and HK

Great fun! No queues. no waiting...

Loved the earphones/commentary with multiple language choices.
Flexible routes. Awesome selection of sites to see.
Loved that you can tour “on your own time”. Hop on hop off at your leisure.
Big Bus representatives easily identifiable at every stop made it easy to navigate on the tour. They were extremely informative and very helpful. I never worried about getting lost or missing my bus - especially important to me as I was travelling alone.

Waited more than hour in a stop. Then we saw the bus speeding did not bother to check passenger. For me its a poor service at hong kong. Its not child friendly and drivers are always on rush, not thinking about small passengers safety. Not recommended with kids.

Was our first experience with Big Bus We highly recommend it for an overview of the major sites to see. The drivers and employees at the drop off sites were very helpful and knowledgeable. The only drawback was that it would be nice if it continued a little later in the evening.

The 2-day deluxe tour is truly the best way to see all of Hong Kong. Great Company!

It worked, as simple as that. In conjunction with app on phone you knew where and how long before next bus arrived. Also, staff everywhere and easy to identify. Certainly will use again.