Big Bus Vienna Reviews 545

Great stop locations and affordable price. Occasionally the busses were running pretty far behind which made us spend a lot of time waiting. Wish the tops of the busses would've been open since the weather was so nice. and wish there would've been a 2-day premium ticket + river cruise option, similar to Budapest.

We had Limited time in Vienna, so decided to book the big bus tour. It was a great overview and I liked the headset narrative. We were bummed that when it came time for the night tour we were told that our ticket price did not include that, but I swear I thought I saw that it was included when I purchased the tickets on line. So, we ended up paying 10 Euro extra for each of us to take the night tour, which basically was a shortened version of the day tour with live narrative. Bus was clean, and the upper level is the way to go.

I have used your service in Washington DC and was so pleased that I booked it in Budapest and Vienna recently. For the most part it was a good way to get around. I understand that these cities have a much different layout than Washington so stops near sites of interest may be a few blocks away. That is fine. The only disappointment was the boat cruise in Vienna which did not have evening hours when the lights of the city are at their most beautiful. Also, some of the BBT people at the stops would just just refer me to the person at the next stop. All in all though, I would use Big Bus again.

Taking a Big Bus is always a good way to look around a city before deciding where to spend your time. We took a 2 day pass, but could have done a one day ticket but only because Vienna isn’t that big and there were Snr much to see outside the main centre. The buses were regular and clean. The staff were friendly. The tour information was interesting and occupies the whole route.

I look forward to the day that the commentary can be listened to over Bluetooth/ online,

Simply the best way to familiarise yourself with a city and visit several sites of interest in one day. Best value are the 2-3 day tickets as they include other activities provided by Big Bus 🚌

Very organised and the itinerary covered all places if interest in Vienna.

We also took the river cruise which We also found pleasant and interesting especially when it goes up the narrow canals up as far as the planetarium

Good service but very busy, could have been more frequent buses laid on

One of the best way to explore Vienna.
All the staff were very friendly and helpful and the buses were clean and the headsets worked well with clear descriptions in English.
Make sure you have downloaded the application to your phone.You can track where the buses are and loads of extra info on Vienna
I was very surprised how far out of the city center the tour went.
The WiFi service was great because it allowed us to access the internet and calling without an international calling plan.
Very good commentary about the various sights, landmarks and history.
Highly recommended if you're visiting Vienna.

We have often found this type of city bus tour a great way to get an overview of a city, especially one as rich with sights spread out over a large area. THE VIENNA BIG BUS WAS A TERRIBLE EXPERIENCE and a rip off at 25 Euro.
There was a huge crowd waiting to board at the Opera House starting location and everyone rushed to fill the seats on the upper deck, leaving only two separated seats for my wife and I. We soon left for the lower deck because it was unbearably hot under the plastic dome--everyone was sweating and fanning themselves despite the fact that it was a beautiful 71 degrees outside.
We couldn't see as well, but at least we weren't cooking from seats on the first level.
The recorded tour messages were minimalist--and sometimes downright trite. We didn't learn much about what we were seeing.
When we got to area where the bus drops people off for the boat tour that they could optionally book we witnessed an absolutely distressing scene where a woman who had apparently been dropped off for her boat tour in the wrong location, approached our bus driver to find out where she could go. She was upset but the driver responded by getting angry with HER, raising his voice and the thing ended with her still stranded and us driving off. Epitome of poor customer service.
Our guidebook had recommend the Red Bus Tour and we saw one of these smaller busses, but it seems that Big Bus has now acquired them. Too bad.
Big bus, get your act together. In the meantime, don't waste $30 on this.

Great information about this beautiful city.

Really we had good time

As a runner in VCM you get one ticket free, but is not advertised online. I booked tickets without knowing that.

The blue and red buses were supposed to run approximately every 20 to 30 minutes. I stood on museum area for an hour waiting for a blue bus. When it arrived I couldn’t get on as it was full. As a result of this I never got to see the military museum. On other occasions there was standing room only. Making use of public transport was a much better option.

Staff and services in general were great.
There was only one issue in some of the buses ground level - no air-conditioning, without possibility to open windows for ventillation and it was really hot.

enjoyed the experience and drivers were very helpful, although timetables weren't quite explicit

Great tour, was very surprised how far out of the city center the tour went. Will definitely go on the tour again, and recommend it to all our friends and visitors.

Good quality! Good program.

Touring Vienna was great on the Bus. The narration was great and very informative. The ability to hop on and hop off was especially nice. The WiFi service was great because it allowed us to access the internet and calling without an international calling plan.

.very happy with our experience -as mature travellers - it suited us very well.