Big Dude Clothing Reviews 

1,560
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 383 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality, comfort, and wide selection of products, often noting accurate sizing and good value. Many people highlight the reasonable prices and the consistently fast and efficient delivery service, making the overall shopping experience smooth and hassle-free. However, some people mentioned issues with order fulfillment, including parcels being sent to incorrect addresses or not arriving at all, leading to frustration. A few other people also felt that sizing could be inconsistent, with items sometimes being too large or too small, and occasionally noted concerns about product quality, such as poor stitching or items shrinking after washing.

What people talk about most

Product

Customers consistently note positive experiences with product quality, fit, and value, often praising the... See more

Quality

Consumers generally express satisfaction with the quality of products, often describing them as well-made... See more

Delivery service

Customers generally report positive experiences with delivery service, frequently praising the speed and... See more

Order

Clients share ambiguous opinions on order experiences, with many praising the easy ordering process, speedy... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great and reasonable prices for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

These have itchy labels you have to cut out carefully. They aren't bulky but add surprising warmth as an underlayer. Comfortable too. No uncomfortable seams. I ordered an extra in tall that works for... See more

Rated 4 out of 5 stars

Was really fed up with other boxers bunching at the top and having to forever adjust myself to ease the discomfort. Then I saw Big Dudes advert online and read a few encouraging reviews and as I h... See more

Rated 5 out of 5 stars

I have been ordering from big dude for several years and their range and prices are great. Nice to have a supplier for bigger people without charging premium prices. As bbefore my last order was great... See more

Rated 5 out of 5 stars

I found these guys via Social media and being sick and tired of ordering items from companies that pretend to be UK based, but are actually Chinese , I risked an order. Yayyyyyy!! They were British, g... See more


Company details

  1. Plus Size Clothing Store

Written by the company

At Bigdude, we pride ourselves on offering top-notch clothing tailored for the larger build, specializing in sizes 2XL to 10XL. Our commitment is to provide an extensive range of big and tall men's apparel online, ensuring style and quality without compromising affordability. Whether you're in need of a 5XL shirt or an 8XL hoodie, we've got your size covered. Delve into our big range starting at 2XL, extending all the way up to an impressive 10XL. For those seeking tall sizes, we offer options from 2XLT to 10XLT. Even in footwear, we cater to the needs of those requiring larger sizes. At Bigdude, our mission is to make fashion accessible and enjoyable for every body type, ensuring that everyone can find the perfect fit at a fair price.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(1,560)

378 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery is very quick and the quality…

Delivery is very quick and the quality of the clothing is excellent. I have used big dude a few times now and the own brand clothes are accurately sized. If I had to criticise something I would comment that I am a little shorter than average so would appreciate it if there was an option to have their shirts about 3 inches shorter

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Good quality & variety of shirts to choose!

Dad was thrilled with his new 6XL shirts. Gives him more room for him to comfortably be moved now he’s bed bound, & are much easier for the carers to dress him. He has always been smartly dressed & loves the variety & quality of them. Thanks for such a prompt & accurate service.

March 28, 2026
Unprompted review
Rated 1 out of 5 stars

I never received it

I never received it..lost $60.00

March 31, 2026
Unprompted review
Big Dude Clothing logo

Reply from Big Dude Clothing

Thank you for your review.

We’re sorry to hear that you believe your order has not been received.

We have checked the tracking details for your shipment and the carrier’s records show the parcel was delivered to the address provided at the time of order on March 16, 2026, 2:18 pm.

As the order was sent using a tracked service and is marked as delivered by the courier, we are unfortunately unable to treat this as a lost-in-transit shipment.

We appreciate that delivery issues can be frustrating, and we would always recommend checking with other members of the household, neighbours, or your local delivery office, as parcels are sometimes received on behalf of the recipient.

We also cannot see any previous contact from you regarding this order, and we would have been happy to look into this for you at the time had we been made aware.

Brian, Big Dude Clothing Customer Service

Rated 1 out of 5 stars

Terrible experience – Wrong items, shipping issues, and zero accountability

I am very dissatisfied with the service of Bigdude. The quality of the clothes is terrible, the sizes are wrong. I ordered a size 6XL, but they sent me an 8XL. Their excuse is a "labeling error", but the item is physically too big. It is clearly an 8XL, not the size I paid for.
To make matters worse, there were major shipping issues because they did not give the courier my full address, which caused unnecessary delays and stress.
Their customer service is "one-sided". They admit their labeling errors, but refuse to give free refunds to overseas customers, expecting me to pay for their incompetence. They do not listen to the customer and do not offer any real solutions. Avoid this store unless you are buying from the UK - if they make a mistake, you will have to pay for it.

April 17, 2026
Unprompted review
Big Dude Clothing logo

Reply from Big Dude Clothing

Thank you for your review.

We’re sorry to hear that you are unhappy with your recent order and the experience surrounding it.

With regards to sizing, the item you received was dispatched in line with the size selected at checkout and is consistent with our published size guide on the website. Some garments may carry internal or international labelling variations; however, these do not affect the actual sizing provided against our UK size standards.

In relation to delivery details, orders are processed using the information entered at checkout, and we are sorry to hear there may have been any inconvenience experienced during shipping.

Following your contact with our team, you were advised of the option to return the item for a refund, along with the relevant returns address. As outlined in our returns policy, international returns are required to be arranged and covered by the customer.

We appreciate your feedback and are sorry that on this occasion your experience did not meet expectations.

Brian, Big Dude Clothing Customer Service

Rated 5 out of 5 stars

Good value and quality

As a regular customer the process of buying on the website was quick and hassle free.The prices are good value the quality is good.The cloths wash and wear well

March 3, 2026
Unprompted review
Rated 3 out of 5 stars

Wrong sizes

Some of the sizes were not the sizes that I ordered. I ordered 5xl underwear, 3 packs (1-5xl; 1-4xl; 1-6xl: is what I received instead)

March 6, 2026
Unprompted review
Rated 4 out of 5 stars

Sion's jeans'

My son is disabled and clothes that fit are difficult to purchase, the purchase I made on his behalf was exactly what he needed, thank you,

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

Worst Customer Experience from a clothing company

Place an order on a Saturday and paid a premium charge for delivery the following Saturday. Delivery did not happen on time, reached out to customer service, who really should not call themselves customer service. There was excuses, lies and absolutely no interest in resolving.

Asked several times for my account to be closed, ‘Alex’ ignored this every time and was just argumentative. Would 100% avoid and will not be using them again.

April 4, 2026
Unprompted review
Big Dude Clothing logo

Reply from Big Dude Clothing

Thank you for your review.

We’re sorry to hear that your experience did not meet expectations, particularly in relation to your delivery and subsequent communication with our team.

Having reviewed your order, the premium Saturday delivery charge has already been fully refunded to you as a gesture of goodwill following the delay experienced with your shipment.

We can also confirm that your account has since been closed in line with your request.

Regarding your comments about our customer service, we are sorry that you felt the interactions were not helpful. This is not the experience we aim to provide, and your feedback has been noted and will be reviewed internally.

We appreciate you taking the time to share your feedback, even where the experience has been disappointing.

Brian, Big Dude Clothing Customer Service

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