Big Dude Clothing Reviews 

1,560
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 383 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality, comfort, and wide selection of products, often noting accurate sizing and good value. Many people highlight the reasonable prices and the consistently fast and efficient delivery service, making the overall shopping experience smooth and hassle-free. However, some people mentioned issues with order fulfillment, including parcels being sent to incorrect addresses or not arriving at all, leading to frustration. A few other people also felt that sizing could be inconsistent, with items sometimes being too large or too small, and occasionally noted concerns about product quality, such as poor stitching or items shrinking after washing.

What people talk about most

Product

Customers consistently note positive experiences with product quality, fit, and value, often praising the... See more

Quality

Consumers generally express satisfaction with the quality of products, often describing them as well-made... See more

Delivery service

Customers generally report positive experiences with delivery service, frequently praising the speed and... See more

Order

Clients share ambiguous opinions on order experiences, with many praising the easy ordering process, speedy... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great and reasonable prices for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

These have itchy labels you have to cut out carefully. They aren't bulky but add surprising warmth as an underlayer. Comfortable too. No uncomfortable seams. I ordered an extra in tall that works for... See more

Rated 4 out of 5 stars

Was really fed up with other boxers bunching at the top and having to forever adjust myself to ease the discomfort. Then I saw Big Dudes advert online and read a few encouraging reviews and as I h... See more

Rated 5 out of 5 stars

I have been ordering from big dude for several years and their range and prices are great. Nice to have a supplier for bigger people without charging premium prices. As bbefore my last order was great... See more

Rated 5 out of 5 stars

I found these guys via Social media and being sick and tired of ordering items from companies that pretend to be UK based, but are actually Chinese , I risked an order. Yayyyyyy!! They were British, g... See more


Company details

  1. Plus Size Clothing Store

Written by the company

At Bigdude, we pride ourselves on offering top-notch clothing tailored for the larger build, specializing in sizes 2XL to 10XL. Our commitment is to provide an extensive range of big and tall men's apparel online, ensuring style and quality without compromising affordability. Whether you're in need of a 5XL shirt or an 8XL hoodie, we've got your size covered. Delve into our big range starting at 2XL, extending all the way up to an impressive 10XL. For those seeking tall sizes, we offer options from 2XLT to 10XLT. Even in footwear, we cater to the needs of those requiring larger sizes. At Bigdude, our mission is to make fashion accessible and enjoyable for every body type, ensuring that everyone can find the perfect fit at a fair price.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(1,560)

378 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor Returns Setup

Ordered wrong size. Tried to create return label online. Website refused to accept my address. Couldn't do it so didn't bother. Not great that the technology doesn't allow me to return. Shame. I won't use again.

March 19, 2026
Unprompted review
Big Dude Clothing logo

Reply from Big Dude Clothing

Thank you for your review.

We’re sorry to hear that you experienced difficulty when attempting to create a returns label and that this impacted your decision to proceed with a return.

We can confirm that our returns process for UK customers is set up through Royal Mail and is normally accessible via our online returns portal. In some cases, issues can occur if certain address formats are not recognised by the system, which can prevent a label from being generated.

We can also confirm we have no record of any direct contact from you regarding this issue. Had we been made aware at the time, we would have been more than happy to assist and generate a return manually for you.

We appreciate your feedback and will ensure this is shared with the relevant team to help improve the user experience of our returns process.

Brian, Big Dude Clothing Customer Service

Rated 5 out of 5 stars

Big dude provides high quality clothing…

Big dude provides high quality clothing at affordable prices that fit very well in my size that is sometimes hard to find. The website is easy to navigate and the images are clear making it easy to make your choice. Everything I have ordered has been of great quality and a good fit and delivered promptly. Overall I'm very happy with everything I have ordered.

February 15, 2026
Unprompted review
Rated 3 out of 5 stars

Trousers Not For Windy Weather.

Why do big dude believe that if the buyer has a beer belly they must have enormous elephant legs. I would never wear your trousers outside in windy weather. The material and delivery is good but please offer thinner legged jeans/trousers.

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t use Big Dude Clothing.

Don’t use Big Dude Clothing.
I recently purchased two clothing items from them.
I never got them because they used useless Royal Mail (tracked 48hr) who put them in the top of my full recycling bin. They claim this was a safe place. Their delivery photo clearly shows what they did. The bin was then emptied so the items never got to me.
They never put a card through my letterbox!
Royal Mail now claim the items (x2) have been delivered.
Useless Big Dude have no phone numbers and have no way on-line I can find of dealing with this.
Avoid BOTH companies. Royal Mail is on its knees and Big Dude clothing have no customer service interest.

March 26, 2026
Unprompted review
Big Dude Clothing logo

Reply from Big Dude Clothing

Thank you for your review.

We’re sorry to hear about the difficulties you’ve experienced with your delivery and the frustration this has caused.

Having reviewed the tracking information provided by Royal Mail, both parcels were marked as delivered to the delivery address in line with the service used.

We can also confirm that we have responded to your previous emails regarding this matter. One of your orders has already been refunded as a gesture of goodwill following review of the case. The second order is currently unable to be refunded due to an active chargeback process being in progress with your payment provider, which temporarily prevents us from issuing any additional refund directly while this is being investigated.

We understand how frustrating delivery issues can be, and we appreciate you taking the time to raise your concerns.

Brian, Big Dude Clothing Customer Service

Rated 5 out of 5 stars

Great experience.

Great experience.

I purchased some jeans and a fleece from Big Dude on March 4th with next day shipping, they were delivered on the 5th with Royal Mail.

The fleece fits well and seems of good quality. I can't speak on the jeans as when I opened the parcel, it was apparent they were far too large (something I suspected would happen. I measured myself before ordering and it came out at 54" even though I wear a 2XL, which is meant to be about 44", but I trusted the measurement).

I queried about a refund on the 6th at 5:38PM because I tore the bag when opening it and wasn't sure if that disqualified me from a refund. I got a response the next minute and was told the jeans just need the tags on and to be unworn, which they were, so a return and refund could go ahead.

I'm nothing if not a procrastinator so it took me until the 20th of March to initiate the return process with Royal Mail, which was super easy. I've never done an online return before but this was really painless, just had to scan a code that was sent in the parcel, then put in my information and my order information. I even had the jeans collected by Royal Mail from my porch, which may sound lazy but I work nights and I'm not really up in the daytime a lot lol. The collection was booked on the 20th, picked up on the 21st, and delivered back to Big Dude on the 23rd. I got a message today (the 25th) saying the jeans were received and a refund would go ahead within 3 business days, but I got the refund a few minutes after that email. Maybe because I purchased through PayPal and PayPal refunds tend to be quicker.

Either way, top tier service and wouldn't hesitate to use them again in the future (and probably will!)

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. I have ordered workwear trousers for my husband several times and they have been very good. I had an issue with the last two pairs and it was quickly resolved.

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

Don't order and try to return!!!!

I ordered several items and returned 3 items. 2 were refunded and 1 was not. No one reached out in the 1 item. When I reached out they said the item was worn and couldn't be refunded. None of the items were worn. They have horrible customer service and lie about products they receive back. I will never order from them again.

December 1, 2025
Unprompted review
Big Dude Clothing logo

Reply from Big Dude Clothing

Dear Taryn,

Thank you for your review. We are sorry to hear that you are unhappy with your recent returns experience.

All returned items are inspected on arrival at our warehouse in line with our returns policy. In this instance, the item in question was received back in a condition that meant it could not be accepted for a refund. For hygiene reasons, certain products such as underwear must be returned in their original, unworn condition and packaging in order to be eligible for a refund.

We appreciate that this may be disappointing and regret any frustration caused.

Kind regards,
Brian
Big Dude Clothing Customer Service

Rated 2 out of 5 stars

Cheap product poor quality

we have used Big Dude for a while now, & have been very pleased with the quality price & delivery, until now. The camo joggers were very poor quality but just about ok for the summer. The elasticated cuffs applied to the leg are next to useless, they have very little or know elasticity in the cuffs so they hang very loose.Very disappointed

January 3, 2026
Unprompted review
Big Dude Clothing logo

Reply from Big Dude Clothing

Dear Customer,

Thank you for your review and for your continued custom over time. We are very sorry to hear that the camo joggers did not meet the level of quality you have previously experienced with us.

We take feedback regarding product fit and construction seriously, and your comments about the elasticated cuffs will be shared with our product team for further review.

Kind regards,
Brian
Big Dude Clothing Customer Service

Rated 5 out of 5 stars

Bid Dude Clothing - Review

The product is great. I like the comfort of the boxer briefs and t-shirts. The prices are very reasonable and shipping has been fast. I have ordered many times from this store and have had no issues.

February 11, 2026
Unprompted review

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