Great game park/lodge recommendations - they took the time to understand what we were looking for. Very responsive -and great support when the airline let us down. It was clear that our well being was... See more
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Review summary
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The entire booking process was not only smooth but also full of suggestions and useful hints. We had one phone call to discuss our wishes and expectations. We wanted a mix of visiting the area around... See more
Company replied
Great support! Throughout the process of booking our stay in Madikwe did we get great support from the booking consultant. We changed our minds regarding dates and location, but the booking agent g... See more
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We enjoy very much our stay at Impodimo Safari Lodge. Management very close and helpfull. Guide (Marie) à wonderfull women and excellent to maximise views on the wild ans animals, food is gorgeous, a... See more
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Company details
- Tour Operator
- also in
- Travel Agency
About Biggestleaf Travel
Written by the company
Explore more with Biggestleaf Travel - the African travel experts
Run by a dedicated team of destination specialists, Biggestleaf Travel is a trusted tour company for personally co-ordinated and tailor-made travel experiences. Let us show you the wonders of Africa and help you to create magical memories that will stay with you far beyond your travels.
READY TO PLAN YOUR SAFARI?
EXPLORE OUR DESTINATIONS
EXPLORE OUR EXPERIENCES
PLAN A TRIP WITH US
Contact info
Cape Town, South Africa
- 087 943 2653
- bookings@biggestleaftravel.com
- biggestleaftravel.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Booking was an easy process and the…
Booking was an easy process and the follow up customer service by Daniela was excellent and detailed as well as very friendly!
August 5, 2026
Reply from Biggestleaf Travel
Dear Claudio,
Thank you for letting us know Daniela's service was friendly and comprehensive - we appreciate your review!
Very best regards,
Angela at Biggestleaf Travel
Reply from Biggestleaf Travel
Dear Teresa,
Daniela is happy to hear her service was efficient, friendly, prompt and straightforward. Thank you for choosing to book through Biggestleaf Travel.
Very best regards,
Angela at Biggestleaf Travel
Friendly and Caring!
Friendly, very good and quick service.
Very considerate and caring help was given.
July 27, 2026
Reply from Biggestleaf Travel
Dear Elzane,
Thank you for letting us know Stephanie's service was friendly, caring and prompt. We appreciate your review.
Very best regards,
Angela at Biggestleaf Travel
Exceptional
Communication was prompt and attentive, and our travel needs and preferences were carefully considered.
That high level of service made me feel genuinely valued as a customer rather than simply processed as another booking. I'm impressed with efficiency and quality service.
July 31, 2026
Reply from Biggestleaf Travel
Dear Annica,
Daniela is so pleased to hear that you feel genuinely valued as every one of her clients is important to hear. Thank for booking through us and for letting us know that your experience was efficient, prompt, thoughtful and attentive.
Very best regards,
Angela at Biggestleaf Travel
Fast and factual
July 31, 2026
Reply from Biggestleaf Travel
Dear Gary,
Daniela is happy that she could provide fast and factual service. Thank you for your review - we appreciate it.
Very best regards,
Angela at Biggestleaf Travel
Great service fantastic personnel
Daiela Du Plessis was an angel an ensured that the whole booking process was as smooth as silk. She guided us through the various lodges and date availability painlessly. Great service!
July 31, 2026
Reply from Biggestleaf Travel
Dear David,
Daniela is gratified to receive your review and happy to hear that she could guide you through the booking process smoothly and painlessy. Thank you for choosing our service - we appreciate it!
Very best regards,
Angela at Biggestleaf Travel
Excellent Tour Company!
The customer service from Stephanie Henderson was incredible and prompt! She was very helpful and informative in helping me plan and book the tour. Stephanie Henderson was absolutely AMAZING and a true gem!
July 23, 2026
Reply from Biggestleaf Travel
Dear Linda,
Stephanie is delighted to receive your feedback and is so pleased she could provide prompt, helpful and informative service to help you plan and book your trip. Thank you for choosing us!
Very best regards,
Angela at Biggestleaf Travel
Good experience in the BUSH
Quick and Effective communication.
Service and Staff at CAMP was brilliant
July 23, 2026
Reply from Biggestleaf Travel
Dear Steve,
Daniela is happy to hear your stay was brilliant and is pleased that she could assist you with a good safari in the bush. Thank you for using Biggestleaf Travel.
Very best regards,
Angela at Biggestleaf Travel
As always biggest leaf never…
As always biggest leaf never disappoints. Staff are always helpful and friendly. Many thanks to Stephanie for her guidance and advice.
July 29, 2026
Reply from Biggestleaf Travel
Dear Julie,
Stephanie is thrilled to get your review and we're glad to hear that she could provide expert guidance and advice. Thank you so much for your feedback.
Very best regards,
Angela at Biggestleaf Travel
Great service , help and advice
Great service , prompt response , always very courteous and professional . Quina Fourie has been fantastic and very helpful and is a really good communicator.
July 24, 2026
Reply from Biggestleaf Travel
Dear Paul,
Thank you for your review - Quina is so pleased to hear that you found her service to be prompt, courteous and professional. Thank you for trusting us with your holiday.
Very best regards,
Angela at Biggestleaf Travel
Excellent Service
The service was excellent and such an easy website to use and our consultant Quina was wonderful so we would use this service for all our future bookings at Madikwe Thank you very much.
July 28, 2026
Reply from Biggestleaf Travel
Dear Raymond,
Quina is pleased to receive your review and looks forward to helping you with any future safaris to Madikwe or elsewhere in Southern Africa. Thank you so much for choosing Biggestleaf - we appreciate it.
Very best regards,
Angela at Biggestleaf Travel
Outstanding Customer Service
Very friendly, professional, and exceptionally responsive throughout the entire process. The booking was quick, straightforward, and completely hassle-free, with clear communication at every step. Everything was handled efficiently, making the experience smooth and enjoyable from start to finish. I would happily book again and can highly recommend their service.
July 22, 2026
Reply from Biggestleaf Travel
Dear Juerg,
We are very pleased to hear that Quina's service was friendly, professional, efficient and responsive with clear communication throughout the booking process. Quina is delighted to receive your recommendation - thank you for choosing Biggestleaf Travel.
Very best regards,
Angela at Biggestleaf Travel
We have a wonderful experience with our…
We have a wonderful experience with our bookings from day one
Tamsyn Ford is an excellent guide and helped throughout the booking process
Many thanks and will definitely recommend to family and friends
July 22, 2026
Reply from Biggestleaf Travel
Dear Usha,
Tamsyn is delighted to hear that you have had a wonderful booking experience and would be pleased to help your friends and family should the need ever arise. Thank you so much for your review - we appreciate it.
Very best regards,
Angela at Biggestleaf Travel
nothing was an issue and all came back…
nothing was an issue and all came back in good time
July 14, 2026
Reply from Biggestleaf Travel
Dear Joe,
Laticia was very pleased to assist you with a smooth booking. Thank you for choosing to work with us.
Very best regards,
Angela at Biggestleaf Travel
Friendly , efficient service!
I had contact with Tamsyn and she was always very professional and quick to react. In these times were everything is self-service nowadays this is priceless!
Very friendly and efficient service!
July 21, 2026
Reply from Biggestleaf Travel
Dear Linda,
We agree that the personal touch is very valuable nowadays and we are happy to hear that Tamsyn provided her usual professional and prompt service! Thank you so much for your recommendation.
Very best regards,
Angela at Biggestleaf Travel
The best booking experience!
Jenny was very helpful in providing information and quotes for various lodges - making the process easy and seamless. Everything was organised for us prior to our travel dates and the communication was great! Would highly recommend Jenny and Biggestleaf Travel to anyone thinking of doing a safari
May 22, 2026
Unprompted review
Reply from Biggestleaf Travel
Dear Lauren,
Jenny is very happy to hear that you found the booking process to be seamless and easy with clear communication. She is thrilled to receive your review - thank you for working with us to plan your safari!
Very best regards,
Angela at Biggestleaf Travel
Reply from Biggestleaf Travel
Dear Mukesh,
Latiticia is delighted to hear you found her service to be friendly, helpful and prompt. Thank you for choosing to work with Biggestleaf Travel.
Very best regards,
Angela at Biggestleaf Travel
Always a quick response
Always a quick response, very informative and extremely helpful. Thank you.
July 9, 2026
Reply from Biggestleaf Travel
Dear Maxine,
We are happy to hear that Quina was prompt, informative and helpful. Thank you for your review - we appreciate it.
Very best regards,
Angela at Biggestleaf Travel
Reply from Biggestleaf Travel
Dear Laetitia,
Stephanie is pleased that her response was helpful and quick. Thank you for your review.
Very best regards,
Angela at Biggestleaf Travel
Jenny Hoffmann at Biggestleaf assisted…
Jenny Hoffmann at Biggestleaf assisted us in planning our recent trip to the Tambuti lodge. Everything was absolutely perfect! Everything was arranged seamlessly and kindly. I would highly recommend!
July 12, 2026
Unprompted review
Reply from Biggestleaf Travel
Dear Kirstin,
Jenny is delighted to hear that you enjoyed your time at Tambuti and that all the arrangements ran smoothly. Thank you for your recommendation - we really appreciate it!
Very best regards,
Angela at Biggestleaf Travel
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