Great game park/lodge recommendations - they took the time to understand what we were looking for. Very responsive -and great support when the airline let us down. It was clear that our well being was... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The entire booking process was not only smooth but also full of suggestions and useful hints. We had one phone call to discuss our wishes and expectations. We wanted a mix of visiting the area around... See more
Company replied
Great support! Throughout the process of booking our stay in Madikwe did we get great support from the booking consultant. We changed our minds regarding dates and location, but the booking agent g... See more
Company replied
We enjoy very much our stay at Impodimo Safari Lodge. Management very close and helpfull. Guide (Marie) à wonderfull women and excellent to maximise views on the wild ans animals, food is gorgeous, a... See more
Company replied
Company details
- Tour Operator
- also in
- Travel Agency
About Biggestleaf Travel
Written by the company
Explore more with Biggestleaf Travel - the African travel experts
Run by a dedicated team of destination specialists, Biggestleaf Travel is a trusted tour company for personally co-ordinated and tailor-made travel experiences. Let us show you the wonders of Africa and help you to create magical memories that will stay with you far beyond your travels.
READY TO PLAN YOUR SAFARI?
EXPLORE OUR DESTINATIONS
EXPLORE OUR EXPERIENCES
PLAN A TRIP WITH US
Contact info
Cape Town, South Africa
- 087 943 2653
- bookings@biggestleaftravel.com
- biggestleaftravel.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quina was great !!
July 6, 2026
Reply from Biggestleaf Travel
Dear Mike,
Quina was delighted to receive your feedback - thank you!
Very best regards,
Angela at Biggestleaf Travel
Quina Fourie was just fantastic
Quina Fourie was just fantastic - very attentive to our requirements and very responsive with our booking. Great customer experience - thank you!!!
July 8, 2026
Reply from Biggestleaf Travel
Dear Vinesh,
We are so pleased to hear that Quina was attentive and responsive as we pride ourselves on giving excellent customer service. Thank you for your review!
Very best regards,
Angela at Biggestleaf Travel
Reply from Biggestleaf Travel
Dear Wi-Andre,
Marilize is delighted to receive your review - thank you for choosing us!
Very best regards,
Angela at Biggestleaf Travel
Prompt
Prompt, professional friendly and efficient service. Daniela is a joy to deal with!
July 6, 2026
Reply from Biggestleaf Travel
Dear Mr and Mrs Jenkins,
Daniela is delighted to receive your review and we are happy to hear her service was prompt, professional, friendly and efficient!
Very best regards,
Angela at Biggestleaf Travel
Our agent Tamsyn was amazing
Our agent Tamsyn was amazing. She was professional and thorough in her work to make our booking.
June 30, 2026
Reply from Biggestleaf Travel
Dear Bryan,
Thank you for choosing Biggestleaf and for letting us know that Tamsyn was thorough and professional.
Very best regards,
Angela at Biggestleaf Travel
Great booking service
Great booking service. We enquired our booking on Friday afternoon, but no communication from them over the whole weekend. So had to wait until Monday to hear our booking was confirmed, after I emailed them for a response.
June 23, 2026
Reply from Biggestleaf Travel
Dear Angelique,
Thank you for choosing Biggestleaf and we are pleased to hear you had a great booking experience overall. Our booking office is closed over weekends but we are pleased that your booking was confirmed for your trip.
Very best regards,
Angela at Biggestleaf Travel
Reply from Biggestleaf Travel
Dear Anne,
Thank you for letting us know that Quina's quick response made it very easy to book - we appreciate it.
Very best regards,
Angela at Biggestleaf Travel
The Trip of a Lifetime – Thanks to Andrew White and Biggest Leaf Travel
I just wanted to share how fantastic our Egypt trip with Biggest Leaf Travel was. Without a doubt, it was the best trip we have ever been on.
The organisation from start to finish was absolutely outstanding. Every detail was perfectly arranged, allowing us to relax and fully enjoy the incredible sights, experiences, and culture that Egypt has to offer.
A special mention has to go to Andrew White. Andrew was simply the best holiday advisor we could have hoped for. His knowledge, enthusiasm, professionalism, and attention to detail made the whole experience exceptional. From the initial planning stages through to the trip itself, everything was organised flawlessly. Nothing was ever too much trouble, and he always went above and beyond to ensure we had an unforgettable holiday.
If you're considering travelling to Egypt, I cannot recommend Biggest Leaf Travel and Andrew highly enough. It was a truly amazing experience and a trip that will stay with us forever.
Thank you, Andrew, for helping create such wonderful memories. We are already looking forward to the next adventure!
May 28, 2026
Unprompted review
Reply from Biggestleaf Travel
Dear Patrick,
Thank you for letting us know that Andrew helped plan a wonderful holiday to Egypt. We are delighted to hear that his usual attention to detail, knowledge, attentive service and professionalism came to the fore for your trip. Andrew is definitely standing by to help you with your next unforgettable adventure! Thank you for taking the time to post this thorough review - we really appreciate and are so pleased you enjoyed working with Biggestleaf Travel.
Very best regards,
Angela at Biggestleaf Travel
Amazing service from Tamsyn
June 23, 2026
Reply from Biggestleaf Travel
Good day,
Tamsyn was very happy to be of service to you. Thank you for choosing Biggestleaf Travel.
Very best regards,
Angela at Biggestleaf Travel
Reply from Biggestleaf Travel
Dear Torsten,
It was Quina's pleasure to assist with a seamless booking process. Thank you for taking the time to post this review - we appreciate it.
Very best regards,
Angela at Biggestleaf Travel
The response time was really quick for…
The response time was really quick for every message and query I sent which I greatly appreciated. On top of that, the operator was extremely helpful and I got my trip booked in a day.
June 12, 2026
Reply from Biggestleaf Travel
Dear Phillip,
Stephanie was delighted to assist you. We are happy to hear that you finalised your booking in a day. Thank you for your review - we appreciate it.
Very best regards,
Angela at Biggestleaf Travel
Jenny could not have been more helpful
Jenny could not have been more helpful, warm and friendly...and endlessly patient with my millions of questions.
June 19, 2026
Unprompted review
Reply from Biggestleaf Travel
Dear Gregory,
Jenny prides herself on being able to answer her clients' questions and it was her pleasure to assist you. Thank you for letting us know her service was helpful, warm and friendly.
Very best regards,
Angela at Biggestleaf Travel
Reply from Biggestleaf Travel
Dear Peter,
Thank you for choosing Biggestleaf Travel and letting us know that Tamsyn's service was helpful, quick and friendly.
Very best regards,
Angela at Biggestleaf Travel
Reply from Biggestleaf Travel
Dear Stuart,
Thank you for letting us know you received excellent service from Stephanie and for choosing Biggestleaf Travel to do your booking.
Very best regards,
Angela at Biggestleaf Travel
We had the most amazing family holiday…
We had the most amazing family holiday in Zambia - from camping in Kafue to luxury safari in South Luangwa. We cannot wait to go back !
May 14, 2026
Unprompted review
Reply from Biggestleaf Travel
Dear Sarah,
Vera is thrilled to hear that you all enjoyed Zambia and she definitely looks forward to helping you plan your return trip as there is so much more to see and do! Thank you for choosing to work with us.
Very best regards,
Angela at Biggestleaf Travel
The agent I dealt with was Jenny…
The agent I dealt with was Jenny Hoffmann
I want to thank her for friendly and professional service
I appreciate her patience and willingness to go out her
way to help me when I had challenges.
She gave a 5 star service
May 29, 2026
Unprompted review
Reply from Biggestleaf Travel
Dear Sidney,
Jenny is delighted hear that you found her service to be friendly, professional and patient. She's always happy to go the extra mile for all her clients. Thank you for your review and for choosing Biggestleaf Travel.
Very best regards,
Angela at Biggestleaf Travel
Stephanie was absolutely ace
Stephanie was absolutely ace. Incredibly efficient, very responsive and ultra patient and polite. Thank you, Stephanie.
May 28, 2026
Unprompted review
Reply from Biggestleaf Travel
Dear Kate,
Thank you for letting us know that Stephanie was efficient, responsive, patient and polite. She is thrilled to receive you review and pleased to know she could be of service in your booking.
Very best regards,
Angela at Biggestleaf Travel
Jenny Hoffmann was so friendly and helpful
Jenny Hoffmann was so friendly and helpful. The small truck used for the tour was loud and too big. We saw few animals, and those we did see were at a great distance. It wasn't really great without binoculars. Lunch was good, and there we saw a herd of elephants. The journey home was rather boring. A waste of time and money.
March 28, 2026
Unprompted review
Reply from Biggestleaf Travel
Dear Jolanda,
We are pleased to hear that Jenny's service was friendly and helpful, and that she was able to arrange your full-day game drive in Pilanesberg for you. We will pass your compliments about lunch onto the Pilanesberg Centre and give your feedback about the game-drive vehicle to the safari operator. We agree that binoculars do enhance game viewing and are sorry to hear you found your self-drive home to be dull. Thank you for booking with us and for your detailed feedback - it is always appreciated.
Very best regards,
Angela at Biggestleaf Travel
Used Biggest Leaf Travel to organise my…
Used Biggest Leaf Travel to organise my Safari into Madikwe game reserve last month. service was excellent i gave them the dates we wanted to travel and they did the rest issuing a complete quotation with options all clear and easy to understand, will use Biggest Travel again 5 stars!.
Thanks Paul B
April 27, 2026
Unprompted review
Reply from Biggestleaf Travel
Dear Paul,
Laticia is very happy to hear that her service was excellent with the complete quote being very clear and easy to understand. She looks forward to assisting you again on another safari. Thank you for your 5-star review!
Very best regards,
Angela at Biggestleaf Travel
Very helpful
Very helpful, informative and supportive. Jenny assisted me and was very kind and friendly and quick to respond. She made sure there was a smooth process in the bookings and have great advice on helping me select my ideal travel experience based on my budget and requirements.
She was also very transparent about things I should take note of before I book, which i appreciated a lot because people can hide things usually to make a sale, but she gave me honest information and still worked around with me to find an ideal travel experience to suit me.
April 28, 2026
Unprompted review
Reply from Biggestleaf Travel
Dear Revin,
Biggestleaf Travel prides ourselves on transparency and always giving our clients honest advice and clear options. We are pleased to hear that Jenny provided helpful, informative, friendly and supportive service. Thank you for your recommendation and we are happy that Jenny was able to create your ideal travel experience for you.
Very best rgeards,
Angela at Biggestleaf Travel
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.