Great game park/lodge recommendations - they took the time to understand what we were looking for. Very responsive -and great support when the airline let us down. It was clear that our well being was... See more
Company replied
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Review summary
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Reviews shaping this summary
The entire booking process was not only smooth but also full of suggestions and useful hints. We had one phone call to discuss our wishes and expectations. We wanted a mix of visiting the area around... See more
Company replied
Great support! Throughout the process of booking our stay in Madikwe did we get great support from the booking consultant. We changed our minds regarding dates and location, but the booking agent g... See more
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We enjoy very much our stay at Impodimo Safari Lodge. Management very close and helpfull. Guide (Marie) à wonderfull women and excellent to maximise views on the wild ans animals, food is gorgeous, a... See more
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Company details
- Tour Operator
- also in
- Travel Agency
About Biggestleaf Travel
Written by the company
Explore more with Biggestleaf Travel - the African travel experts
Run by a dedicated team of destination specialists, Biggestleaf Travel is a trusted tour company for personally co-ordinated and tailor-made travel experiences. Let us show you the wonders of Africa and help you to create magical memories that will stay with you far beyond your travels.
READY TO PLAN YOUR SAFARI?
EXPLORE OUR DESTINATIONS
EXPLORE OUR EXPERIENCES
PLAN A TRIP WITH US
Contact info
Cape Town, South Africa
- 087 943 2653
- bookings@biggestleaftravel.com
- biggestleaftravel.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Biggestleaf Travel
Dear Erica,
Tamsyn is delighted that you found her service helpful, thorough and responsive. Thank you for choosing us.
Very best regards,
Angela at Biggestleaf Travel
Very good experience
Really easy to deal with, fast replies, no complications, very good level of support by their very professional staff. We'll certainly use Biggestleaf's service again in the future!
February 9, 2026
Reply from Biggestleaf Travel
Dear Sergio,
Tamsyn looks forward to assisting you again in the future and is so happy you found her service quick, uncomplicated, supportive and very professional. Thank you for your recommendation!
Very best regards,
Angela at Biggestleaf Travel
Biggestleaf were very prompt in…
Biggestleaf were very prompt in responding to my emails and providing much required information.
January 28, 2026
Reply from Biggestleaf Travel
Dear Sandra,
Quina was very happy to assist you with prompt responses containing all the needed information. Thank you for choosing Biggestleaf Travel.
Very best regards,
Angela at Biggestleaf Travel
Reply from Biggestleaf Travel
Dear Mark,
Quina is pleased to hear that she could be of assistance in promptly answering all your questions. Thank you for your review.
Very best regards,
Angela at Biggestleaf Travel
The communication was clear
The communication was clear, effective and speedy which made the preparation of our stary so helpful. Tamryn was available to follow up rapidly on changes we brought into the programme.
January 12, 2026
Reply from Biggestleaf Travel
Dear Anne,
Thank you for letting us know that Tamsyn was clear, prompt and knowledgable so she could make changes quickly and easily. Thank you also for your recommendation, which we appreciate.
Very best regards,
Angela at Biggestleaf Travel
Excellent service
January 30, 2026
Reply from Biggestleaf Travel
Dear Gian-Luca,
Tamsyn was delighted to assist you and is pleased to hear you found her service to be excellent. Thank you for choosing us!
Very best regards,
Angela at Biggestleaf Travel
Kudos to the team
I had a fantastic experience booking our safari lodge in South Africa through BiggestLeaf Travel. The team answered all my questions thoroughly, went above and beyond by providing extra information, and recommended lodges that perfectly suited what I was looking for.
Tamsyn was exceptional, her responses were prompt, detailed, and friendly, making the entire process effortless and enjoyable. I would absolutely recommend BiggestLeaf Travel to anyone planning a safari, and I’ll definitely use them again for future trips.
Kudos to Tamsyn and the entire BiggestLeaf Travel team! If our stay is anything like the booking experience, we’re in for an unforgettable treat.
January 27, 2026
Reply from Biggestleaf Travel
Dear JJ,
Thank you for your detailed review and for choosing to work with the Biggestleaf team. Tamsyn is pleased to hear that she was able to give you the advice and information you were looking for, and that the lodges she suggested suited your needs. She prides herself on her quick, thorough and friendly service to all her clients. We hope you have a wonderful time on safari and look forward to assisting you again in the future.
Very best regards,
Angela at Biggestleaf Travel
Sress free
Tamsyn was extremely helpful, with a quick response time that made the entire process smooth and stress-free.
January 27, 2026
Reply from Biggestleaf Travel
Dear Anja,
Tamsyn is delighted to hear that her prompt assistance made your booking process smooth and seamless. Thank you for your review - we appreciate it.
Very best regards,
Angela at Biggestleaf Travel
Superb customer service
Our Travel Consultant Quina was thoroughly helpful and committed to helping us book an amazing experience. We needed over 15 rooms to accommodate our conference attendees and she took care of everything. We'd recommend her to anyone. She is simply superb.
January 26, 2026
Reply from Biggestleaf Travel
Dear Jason,
We are pleased to hear that Quina could help you with 15 rooms and that her superb service resulted in an amazing booking experience for you. Thank you for choosing us and for your review - we appreciate both.
Very best regards,
Angela at Biggestleaf Travel
The fast response with plenty of valued…
The fast response with plenty of valued transparent information . And a competitive offer which was the best of all the once we received .
January 23, 2026
Reply from Biggestleaf Travel
Dear Rolf,
Quina is happy to hear that her service was prompt, knowledgable, honest and competitive. Thank you for working with Biggestleaf Travel on your trip.
Very best regards,
Angela at Biggestleaf Travel
It was a pleasure to correspond with…
It was a pleasure to correspond with Marilize. All our whishes were fullfilled.
January 21, 2026
Reply from Biggestleaf Travel
Dear Duze,
Marilize is delighted to hear that she was able to fulfil your wishes and provide a pleasant booking experience. Thank you for your review - we appreciate it.
Very best regards,
Angela at Biggestleaf Travel
Daniela listened to what we wanted
Daniela listened to what we wanted, she responded quickly and on point and showed care for our family in how she engaged with the lodge about our stay. We will definitely use Biggestleaf again. Thanks Daniela.
January 7, 2026
Reply from Biggestleaf Travel
Dear Tanya,
We are pleased to hear that Daniela listened to your needs and responded promptly. Thank you for your review and we look forward to helping you again in the future.
Very best regards,
Angela at Biggestleaf Travel
Great response to all our questions
Great response to all our questions. Quick and efficient
January 19, 2026
Reply from Biggestleaf Travel
Dear Ann,
Laticia was delighted to assist you with prompt and efficient service. Thank you for your review - we appreciate it.
Very best regards,
Angela at Biggestleaf Travel
Really helpful service
Daniela was really helpful - responded quickly and efficiently. Great service overall.
January 12, 2026
Reply from Biggestleaf Travel
Dear Richard,
We're delighted to hear that Daniela's service was prompt, helpful and efficient. Thank you for your review - we appreciate it.
Very best regards,
Angela at Biggestleaf Travel
The Organisation was perfect
December 31, 2025
Reply from Biggestleaf Travel
Good day,
Thank you for letting us know that Quina's arrangments for your trip were perfect - we appreciate it.
Very best regards for 2026,
Angela at Biggestleaf Travel
Our experience with Biggestleaf Travel…
Our experience with Biggestleaf Travel was excellent. We booked our trip from Johannesburg to Madikwe Hills Game Lodge through Biggestleaf Travel.
Quinta, our contact person, is a very friendly, competent and experienced person who quickly understood our wishes, helped us with the booking and provided us with all the necessary information. She was in constant contract with Madikwe Hills Lodge and Federal Airlines, we had a wonderful conversation together and she organised everything to make our trip as comfortable as possible.
We can highly recommend the agency and thank them for their perfect planning.
January 5, 2026
Reply from Biggestleaf Travel
Dear Doris,
It was Quina's pleasure to assist you with your safari to Madikwe, from liaising with Madikwe Hills Safari Lodge and Federal Air to ensuring all her plans ran smoothly. She is delighted to hear that you found her service to be friendly, competent, helpful and knowledgable. Thank you for your recommendation - we appreciate it.
Very best regards for 2026,
Angela at Biggestleaf Travel
Reply from Biggestleaf Travel
Dear Frederika,
Daniela is happy to hear that you had an amazing time and felt you could relax as if you were in own home while on holiday!
Very best regards for 2026,
Angela at Biggestleaf Travel
Reply from Biggestleaf Travel
Dear Kevin,
Quina is delighted to hear that you had an awesome experience as she prides herself on her service to all her clients!
Wishing you a wonderful 2026,
Angela at Biggestleaf Travel
Friendly helpful effective service
December 31, 2025
Reply from Biggestleaf Travel
Dear Les,
Daniela is pleased to hear you found her service to be friendly, helpful and effective. Thank you for your review.
Wishing you a wonderful 2026,
Angela at Biggestleaf Travel
Great Communication & Helpful
Quina was so helpful and made booking our stay so easy. I was worried making reservations all the way from Canada but Quina and her coworker Jenny were so awesome with all my emails and questions. Can’t wait to enjoy this once in a lifetime experience!
December 23, 2025
Reply from Biggestleaf Travel
Dear Jeana,
It was Quina and Jenny's pleasure to assist you with your arrangements so that your booking could be easy. We can't wait to hear all about your holiday once you are back home in Canada!
Very best wishes for 2026,
Angela at Biggestleaf Travel
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