Great game park/lodge recommendations - they took the time to understand what we were looking for. Very responsive -and great support when the airline let us down. It was clear that our well being was... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The entire booking process was not only smooth but also full of suggestions and useful hints. We had one phone call to discuss our wishes and expectations. We wanted a mix of visiting the area around... See more
Company replied
Great support! Throughout the process of booking our stay in Madikwe did we get great support from the booking consultant. We changed our minds regarding dates and location, but the booking agent g... See more
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We enjoy very much our stay at Impodimo Safari Lodge. Management very close and helpfull. Guide (Marie) à wonderfull women and excellent to maximise views on the wild ans animals, food is gorgeous, a... See more
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Company details
- Tour Operator
- also in
- Travel Agency
About Biggestleaf Travel
Written by the company
Explore more with Biggestleaf Travel - the African travel experts
Run by a dedicated team of destination specialists, Biggestleaf Travel is a trusted tour company for personally co-ordinated and tailor-made travel experiences. Let us show you the wonders of Africa and help you to create magical memories that will stay with you far beyond your travels.
READY TO PLAN YOUR SAFARI?
EXPLORE OUR DESTINATIONS
EXPLORE OUR EXPERIENCES
PLAN A TRIP WITH US
Contact info
Cape Town, South Africa
- 087 943 2653
- bookings@biggestleaftravel.com
- biggestleaftravel.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Biggestleaf Travel
Good day,
Thank you for your review - we appreciate that you chose to work with us!
Very best regards,
Angela at Biggestleaf Travel
Great service from Tamsyn!
Great service from Tamsyn!
Thanks for your detailed and prompt replies to all emails!
December 17, 2025
Reply from Biggestleaf Travel
Dear Nantes,
It was Tamsyn's pleasure to assist you with great service and effective communication! Thank you for your review - we appreciate it!
Very best regards,
Angela at Biggestleaf Travel
👍🏼👍🏼👍🏼👍🏼
Travelagent Laticia was very helpful and the whole booking-process was very easy.
August 22, 2025
Reply from Biggestleaf Travel
Dear Sandra,
Laticia was delighted to assist you - thank you for the five thumbs up!
Very best regards,
Angela at Biggestleaf Travel
Reply from Biggestleaf Travel
Dear Marlize,
Tamsyn was very pleased to assist you. Thank you for your review and for choosing Biggestleaf Travel.
Very best regards.
Angela at Biggestleaf Travel
South Afrika for the first time
The entire booking process was not only smooth but also full of suggestions and useful hints. We had one phone call to discuss our wishes and expectations. We wanted a mix of visiting the area around Cape Town, some vineyards and then the Madikwe Game Reserve. Communication was always clear and proactive. And then upon arrival in the first accommodation little presents were awaiting us! Would definitely recommend to book with them
December 14, 2025
Unprompted review
Reply from Biggestleaf Travel
Dear Consumer,
We are pleased to hear that you enjoyed your first visit to South Africa and that we could assist you with our expert suggestions and clear, proactive communication. Thank you for your recommendation - we truly appreciate it!
Very best regards,
Angela at Biggestleaf Travel
Such wonderful service & help!
November 4, 2025
Reply from Biggestleaf Travel
Dear Bel,
Thank you for letting us know that Daniela provided wonderful service and whatever help you needed!
Very best regards,
Angela at Biggestleaf Travel
Reply from Biggestleaf Travel
Good day,
Quina is delighted to hear that her service was efficient with clear communication. Thank you for working with us.
Very best regards,
Angela at Biggestleaf Travel
HIGHLY RECOMMENDED
This was the second time we have booked through Daniela at Biggestleaf Travel. Very professional, good communication and just a good experience. I highly recommend booking anything travel related with Biggestleaf.
December 9, 2025
Reply from Biggestleaf Travel
Dear Kim,
Daniela has been delighted to help you with two trips and is pleased to hear you've always had a good experience working with her. Thank you for the recommendation - we appreciate it.
Very best regards,
Angela at Biggestleaf Travel
Very good service 😇
December 2, 2025
Reply from Biggestleaf Travel
Dear Liana,
It was Daniela's pleasure to assist you - thank you for your review!
Very best regards,
Angela at Biggestleaf Travel
Game drive at Pilanesberg
Good day - I was very happy with the prompt and friendly feedback I received from Quina Fourie and your company regarding a game drive at Pilanesberg. The deal and booking offered was prompt for such a big group - and the service outstanding. Once again, thank you so much.
December 1, 2025
Reply from Biggestleaf Travel
Dear Debbie,
It was Quina's pleasure to assist with a group booking to Pilanesberg. Thank for you letting us know her service was outstanding and for choosing to work with Biggestleaf Travel - we appreciate your review.
Very best regards,
Angela at Biggestleaf Travel
Great experience all the way
The booking was easy and Marilise was amazing to communicate and help me to decide what tour I would enjoy the best.
Then the driver was in time, very friendly and a responsible driver all the way.
The safari was simply unbelievably amazing, I have no words to describe how wonderful everything was, the guide, the animals, the free lunch, all perfect!
December 2, 2025
Reply from Biggestleaf Travel
Dear Marina,
We are so happy to hear that you had a wonderful time with a perfect guide, animal sightings and lunch! Thank you for letting us know that Marilize choose the ideal tour for you and that all the arrangements with the driver were flawless.
Very best regards,
Angela at Biggestleaf Travel
A Seamless Safari Booking Experience
I really enjoyed booking my safari with you. The whole process was smooth and stress-free, which made me feel confident about the trip. Quina, our contact, was amazing — very professional, quick to respond, and always helpful. She took the time to explain everything clearly and even revised our plan when we asked for changes. Thanks to her, I felt well taken care of and excited for the adventure ahead.
November 27, 2025
Reply from Biggestleaf Travel
Dear Sam,
Thank you so much for your thorough review. Quina is delighted that you enjoyed the booking experience even through making some changes. We all hope you have a wonderful, stress-free and seamless holiday because of her professional planning.
Very best regards,
Angela at Biggestleaf Travel
Very good and prompt service
November 28, 2025
Reply from Biggestleaf Travel
Dear Kees,
Tamsyn is delighted to hear that you found her service to be very good and prompt. Thank you for you review.
Very best regards,
Angela at Biggestleaf Travel
Great and timely feedback and patience…
Great and timely feedback and patience from Tamsyn.
November 27, 2025
Reply from Biggestleaf Travel
Dear Kgomotso,
Thank you for choosing to work with us and we are pleased to hear Tamsyn provide excellent service.
Very best regards,
Angela at Biggestleaf Travel
I booked a holiday through this company…
I booked a holiday through this company for the first time and must say Jenny who was the agent provided up to date information at all times, even when there was a significant delay to payment due to no fault from both parties. She was patient and friendly throughout.
November 25, 2025
Unprompted review
Reply from Biggestleaf Travel
Dear Karen,
We are glad to hear that an unexpected delay was solved and that Jenny was able to provide patient and friendly service throughout the process. Thank you for choosing to work with us and for your review - we appreciate both.
Very best regards,
Angela at Biggestleaf Travel
Kindness and professionalism
Thanks very match to Quina Fourie.
She is a very kind person and give me precise information.
Excellent work!!!
November 24, 2025
Reply from Biggestleaf Travel
Dear Matias,
Quina is so happy to hear that you found her service to be kind, professional, accurate and overall excellent! We hope you have a wonderful trip!
Very best regards,
Angela at Biggestleaf Travel
The quick and accurate respond
The quick and accurate respond made it easy and smooth. The questions\instructions were clear. The data was detailed in a way that does not make any doubts.
November 19, 2025
Reply from Biggestleaf Travel
Dear Shlomo,
Quina is very happy to hear that her service was clear and accurate so that you could book your trip smoothly and easily. Thank you for your review.
Very best regards,
Angela at Biggestleaf Travel
BiggestLeaf were the best!!
This was my first trip to South Africa and I was nervous about travelling independently.
Thank goodness I used BiggestLeaf travel - Berni was absolutely amazing. So helpful, friendly and responsive. Everything she arranged ran like clockwork and I can’t thank her enough!
November 3, 2025
Unprompted review
Reply from Biggestleaf Travel
Dear Stephanie,
Berni is delighted to receive your review and so happy she was able to make your first trip to South Africa easy and seamless. We are pleased her clockwork arrangements as well as her friendliness and helpfulness allayed your nervousness about visiting our home country. Thank you for choosing Biggestleaf Travel!
Very best regards,
Angela at Biggestleaf Travel
Incredible support!!
I loved it, incredible support and impeccable attention, I absolutely loved it.
November 12, 2025
Unprompted review
Reply from Biggestleaf Travel
Dear Igor,
Jenny is so pleased to hear that you absolutely loved your trip, and happy that you received the support and attention you needed.
Very best regards,
Angela from Biggestleaf Travel
Quick and professional follow-up :-)
November 10, 2025
Reply from Biggestleaf Travel
Dear Erik,
Thank you for letting us know that Quina provided fast and professional service. We hope you have a wonderful trip!
Very best regards,
Angela at Biggestleaf Travel
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