Great game park/lodge recommendations - they took the time to understand what we were looking for. Very responsive -and great support when the airline let us down. It was clear that our well being was... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Explore more with Biggestleaf Travel - the African travel experts

Run by a dedicated team of destination specialists, Biggestleaf Travel is a trusted tour company for personally co-ordinated and tailor-made travel experiences. Let us show you the wonders of Africa and help you to create magical memories that will stay with you far beyond your travels.
READY TO PLAN YOUR SAFARI?
EXPLORE OUR DESTINATIONS
EXPLORE OUR EXPERIENCES
PLAN A TRIP WITH US
Cape Town, South Africa
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
In August 2025, our family spent 14 days in Zambia. We started off by staying in Lusaka to visit the elephant sanctuary run by Game Rangers International (GRI). My eldest son has loved elephants since he was young and has raised and donated money to GRI via their associated with The David Shepard Wildlife trust. It was amazing to visit the centre that we'd raised donated money to for over 18 years. After this we travelled to Kasabushi Camp in Kafue National Park to stay on the banks of the Kafue River in glamping style tents. The experience of camping was a perfect to start our Zambian adventure. The team at Kasabushi (Kerry, Cory and Chilli) were so attendive and established what we wanted to achieve during our stay. We went on safari drives, boat rides down the Kafue and we went fishing with all of us catching a fish, which was a great family experience. After 3 days at Kasabushi we drove back to Lusaka staying at Wild Dog Lodge. This drive allows you to see the country in all its beauty. We then flew to Mfuwe to start our safari in South Luanwa National Park staying at Track & Trail River Camp. The accommodation was great and the food was off the scale. Over 4 days we went on 8 drives and spent hours in the park. Our guide was Willy who had 30 years experience and showed us everthing we wanted to see which was primarily leopards, wild dogs and Hyenas but we saw so much more. By the end we'd seen 16 leopards including complete families with 4-5 month old cubs playing, Hyenas shadowing leopard kills and wild dogs hunting. After 4 days at Track & Trail we moved on to Chikunto to finish the trip on a indulgent high. We stayed in the deluxe suite and elevated sleep out platform to sleep under the stars. It was a perfect ending to the perfect family holiday.
We can't thank Biggestleaf and Andrew White who organised our trip enough. After listening to all our needs, Andrew put together a bespoke itinerary that suited us perfectly. There was a lot of transfers both by air and road during our trip but everything worked seemlessly. Zambia is a beautiful country and South Luangwa National Park is perfect for safari. Andrew, thank you for all your time, help, guidance and recommendations. Your knowledge and connections undoubtedly enhanced our experience and for that we are so grateful.

Reply from Biggestleaf Travel

Reply from Biggestleaf Travel
A very good service from Quina, gave us all the information we needed to decide what we wanted to pursue. Very informative.

Reply from Biggestleaf Travel
The entire process was seamless! From securing a booking for our vacation, and making payments online-it was just so easy and smooth. Jenny was super responsive, quickly responding to questions even when I had multiple thoughts and changes along the way. Though all interactions were virtual, I really felt supported and valued, as if I was in the same room with the travel consultant. I will happily choose to make travel arrangements with Biggest Leaf, over and over again.

Reply from Biggestleaf Travel
After my enquiry, I got a very quick response including other options available to me. The service was very professional with all the information I needed.

Reply from Biggestleaf Travel
Prompt and comprehensive response to our query which led to a deal we were very happy with.

Reply from Biggestleaf Travel
Laticia made sure everything I wanted from this holiday was taken care of. It was a once in a lifetime holiday which we are worried we will never be able to top!
From arriving in Johannesburg everything was timely and we received great customer service. We opted for the internal flight to Madikwe which I would recommend the lounge was lovely with all refreshments you could wish for being complimentary... we were even lucky enough to have the 12 seater plane to ourselves! As for Madikwe couldn't praise this place enough they made our experience. Laticia was always so helpful and fast at replying to any questions or concerns and sent documents will all information we needed.
Honestly smooth sailing from start to finish can't wait to book our next trip with Biggesleaf.
thank you!

Reply from Biggestleaf Travel
Just wanted to write to let people know how great this company is when it comes to organizing Safari lodges for travellers to South Africa and in particular, our Senior travel consultant, Quina Fourie, was an absolute legend and went above and beyond to make sure that a multi-faceted enquiry which spanned a couple of continents went so smoothly. Cannot wait to get to Shepherd's Tree Lodge now ! Huge thanks, Quina.

Reply from Biggestleaf Travel
Sabrina did an incredible job organizing a Southern Africa trip for me. Great communication and pre trip information, rapid follow up to any questions and flawless logistical arrangements.

Reply from Biggestleaf Travel
The response time was excellent. Customer Service through email was outstanding. Great experience so far while booking the safari.

Reply from Biggestleaf Travel

Reply from Biggestleaf Travel
I found the personal touch and friendliness of service to be exceptional. Making a booking from the UK adds a level of trepidation but the advice provided by Quina Fourie of Biggestleaf Travel ensured that the booking went very smoothly. Couldnt have asked for more.

Reply from Biggestleaf Travel
I sent an inquiry via the web link and within 48hrs I was contacted by one of the consultants.
We engaged and was given options based on what I was looking for.
Response time was good and where I needed clarity on anything it was given.

Reply from Biggestleaf Travel
It's the first time I've used Biggestleaf Travel to book a holiday and I'm super impressed! Quina was my agent and she is truly amazing! Quick to respond with clear, accurate and friendly communication - 5 stars for your service Quina!!

Reply from Biggestleaf Travel
Great service from Quina Fourie who made the booking experience easy while we were on the road in Zambia

Reply from Biggestleaf Travel
the conversation for bookings went very smooth

Reply from Biggestleaf Travel
Was great! the driver was super nice and puntual. The safari was awesome, thank youl

Reply from Biggestleaf Travel
Excellent service, great prices. Have used them now several times for various trips. Quina Fourie is an angel, and a very efficient one!

Reply from Biggestleaf Travel
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.