Bigmoto Reviews 968

I bought a motorbike from these guys and then sold another motorbike back to them. 100% satisfied with both transactions.
Communication and process was faultless in every regard. Having just come off the phone to complete the transaction, the money was in my account within 2 minutes.
Reliable, professional and a reasonable price was agreed.
If I ever need to buy or sell a motorbike in the future these are the company I wouldn't hesitate to use.

After seeing some pics online of a bike I was interested in, I made contact with Bigmoto.
I dealt with Clare hussey and made the transaction hassle and trouble free. Everything was explained to me clearly as well as more pics of the bike and a better description. Made the whole process an enjoyable experience. Thanks Clare.

Very pro-active in contacting me to follow up on my inquiry. Courteous efficient communication which made the purchase and part exchange process very quick and easy.
Excellent part exchange deal. Very happy with my Suzuki Inazuma which was delivered very promptly this morning.

Fantastic experience with Clare and Louise at Big Moto. Both were incredibly friendly, professional, and knowledgeable from start to finish. They took the time to answer all my questions, kept me informed throughout the process, and made everything straightforward and stress-free. Their customer service was outstanding, and it was clear they genuinely care about their customers. I wouldn’t hesitate to recommend Big Moto to anyone looking for excellent service. Thanks again, Clare and Louise, for all your help!

From the start to finish the company were nothing but professional.
Fast reply to any questions .
Very polite .
The pickup of the bike was very professional also the chap had everything under control .
Payment was on the spot
What more could you want ..

Great experience from start to finish. Michael was a pleasure to deal with and made the sale and purchase seamless. Highly recommend using Bigmoto.

Fantastic service from Clare hussey great experiance 5 star

Clare Hussey was amazing even Calle d me back in a Sunday when it suited me, explained the whole process and cleared up any hidden supprises that may happen or may not, very informative and very easy to deal with

10 out of 10 I cannot thank Clare and Ellis enough making the process of buying my wee 125 simple and easy

I was called by Tom to help guide me through the finance process. He was easy to talk to and explained everything in detail, was happy to answer questions and help me come to a conclusion.

Was as expected until they came to collect my bike and said that they mistook my model for a different model and offered me nearly one thousand pounds less. They were aware of the model given I had told them, provided the number plate, sent pictures and spoken to them on the phone prior to them agreeing the price. Seems like this is a general tactic with these types of buyers, say the computer made a mistake and offer you less when they come to collect. Really disappointed in that aspect.

For clarity this was a 2025 plate bike with 1200 miles on it. Perfect condition and they confirmed this. The reduction was due to them making a mistake with what type of bike it was even though the make, model and numblerplate had been confirmed (on the phone and with pictures) in advance so just seems very underhand and will make a complaint to trading standards about this.
Apart from that it went smoothly albeit I feel totally mugged off and wish I had sold privately.

Very easy and stress free, Clare helped the process go over very smoothly with 0 confusion.

I chose Bigmoto as they had exactly the bike I was looking for. I was treated very well and Claire went above and beyond to get the bike ready for me to take home whilst I waited, even though this wasn't their normal policy. I would highly recommend Bigmoto and especially Claire!

Ellis made the whole process easy and simple, he answered every question I had pretty much instantly and didn’t try to push me into the sale like most salesmen do.

Would highly recommend to anyone looking for a bike, the care given to the bikes before sale is unmatched

Got a fair price for the Triumph. They collected it pretty quickly. Jason the guy who collected it was extremely helpful and put our minds at ease. Hence the reason for this Trust Pilot 👍

Ellis was phenomenal on the phone answering all my questions with patience and understanding.
He also took the time to explain things when I asked that were outside of his requirements and took my circumstances into account.

Even though I've not continued with the process, I can't complain about the answers or help given at all

Hi I got intouch with Bigmoto thinking I was going to be out of pocket regarding my Yamaha MT07 only 2 years old . So allowing for the deprecation if felt I got a fair price . Plus I didn't want the hassle of going here going there .The process was quite smooth and professional !!

Spoken to a gentleman named Ellis on the phone and helped me out with everything I needed, took his time in his explanation and everything I needed in regards to the purchase of my new bike but he was overall very friendly and helpful.

Very fast, efficient and friendly service. Offered the highest bid and a lot more than the Dealer. Bike picked up 3 days after agreeing by SOS transport. Cash transferred immediately after a few checks were completed to my Monzo account.
If you’re looking to sell give them a try.